We bought the Bluetooth Digital Electric Smoker and when we received it, it had a dent on the door. We let Masterbuilt know and they immediately started working on sending us a new door. The process took about 2 weeks and we were able to change out the door. This is a great product and makes some DELICIOUS meats! We're looking forward to using our smoker more and more.

I have had a 30” Masterbuilt for more than a decade, but it finally succumbed to the elements (salt air as I keep it outside at my beach house). Love this larger model, and got it for about the same amount I spent on my 30” a decade ago. It was delivered in good condition and quickly, and I love the large capacity, the internal meat thermometer, and the Bluetooth, which let me monitor the meat from inside the house. I've smoked wings, a prime rib, and made a smo-fried turkey for Thanksgiving. Couldn't be happier.

Works good, makes great food, but have had continuing issues with the wiring to the heating element burning up. I have had to rewire several times and have just replaced the heating element using the wiring the came with it. We'll see how long it lasts. In addition, the temperature has begun difficult to control, with as much as 50 degrees fluctuation. I have to set it to 190 to achieve a 225 measured cooking temp, then it fluctuates from 225 actual to as low as 170 or so before it comes back on. Have to constantly watch it to keep near proper temp.

What can I say I mean it dosn't lead a pampered life sits out in the West Texas weather 24/7 and just keeps on performing like it is supposed to. Hail destroyed the control panel ordered a new one it was easy to install and just keeps right on doing what its supposed to do

This smoker has worked very well for me smoking everything from salmon, whole chicken and turkey, and pork ribs and shoulders. The wood chips sideloader is super convenient and keeps your smoker at temp. The app with bluetooth connection let's you keep an eye on it while your doing other things. This smoker is ideal for me as I don't sit still for long and I can trust it to do its job

I recceived this smoker as a gift and an addition to my back deck entertainment area. The bluetooth makes it super easy to set and monitor the smoking process from other areas of the premises. The viewing window makes sure all the heat and smoke stay right where they are designed to be.

I've had my Masterbuilt smoker for a while now and absolutely love it. I average 200-300 lbs of summer sausage, snack sticks and bacon every year. This thing performs flawlessly everytime I make a batch. Have also smoked 4 large pork butts at one time. Turned out perfect!

Replaced my previous 30" Masterbuilt smoker (10 years old and still functioning) with this larger model. There is room to smoke so many things all at once. The thermostat maintains temperature spot on. The window allows view of food without opening door. The wheels make it easy to relocate.

Have a 30 inch which does a fabulous job but wanted to smoke more summer sausage and beef sticks at one time. Glad I did the 40 inch has controls up front and a window to check on meat without opening door. Really like the wheels to allow easy movement of smoker. Plenty of room to hang links, sticks and ring bologna. Built in prob works great to monitor meat. The racks and slides are very sturdy to accompany the well built smoker it's self. Always makes fabulous tasting smoked meats. Bottom line great smoker with great features.

The smoker shuts off for no reason and the Bluetooth feature is absolutely useless.