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Customer reviews for Nine Stars 13.2 Gallon Stainless Steel Motion Sensor Trash Can, Choose a Color for
Nine Stars 13.2 Gallon Stainless Steel Motion Sensor Trash Can, Choose a Color
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3.8 out of 5 stars
stars
463 ratings321 reviews
  1. 5 stars62% (287)
  2. 4 stars9% (41)
  3. 3 stars4% (17)
  4. 2 stars3% (13)
  5. 1 star23% (105)
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Showing 291-300 of 321 reviews
May 9, 2022
Anonymous
1 out of 5 stars review

Received used product! Gross!

The product is used and doesn’t work, and there sratches along the bottom when received new, totally a waste of money

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Hello victor, Thank you for reaching out to us via your review. We are saddened to hear that there was an issue with your unit. We do appreciate your feedback. If there is anything we are able to assist you with, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to help answer any questions or concerns you may have. -Nine Stars Group

May 23, 2022
Anonymous
1 out of 5 stars review

Don’t buy

Worked great for about 3 months. Now when it closes it pops back open almost an inch and rests there. Never really shuts.

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Hello, <br /> <br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty, you can have your lid replaced so your unit will continue to function as intended. Filing a warranty claim is really simple, please just email us at info&#64;ninestarsusa.com. <br />-Nine Stars Group

May 29, 2022
Richard
1 out of 5 stars review

Motion didn’t work

Good shape unfortunately it didn’t last long. Had to continuously add new batteries and then on top of that motion sensor just stopped working.

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Thanks for sharing your thoughts! lf you&#39;re experiencing delays or it&#39;s not closing on its own, you can refer to the reset guidelines to troubleshoot. lf the issue continues, we&#39;re always here to help. You can always reach out to us at info&#64;ninestarsusa.com and we&#39;ll make sure to assist you. -Nine Stars Group

Dec 9, 2023
Cindee
5 out of 5 stars review

The Best!

It’s so nice to have the trash covered without having to worry about touching the lid to open it. After one day you will be so happy you bought it!

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

We love hearing that! Thanks for choosing us and enjoying the hands-free convenience!

Apr 13, 2021
Debbie65
4 out of 5 stars review

Garbage Bags

I like the garbage can, however, it does not hold a normal kitchen size garbage bag as stated. I am having to use larger bags.

Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Hello,   <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! We will most definitely pass this feedback on to our developers for continued product improvement. If in the future you have any questions, please feel free to contact our customer service department via &#34;Contact Us” form at www.ninestarsusa.com. We would be happy to assist!   <br /><br />-Nine Stars Group

May 9, 2022
Juan
1 out of 5 stars review

Lid dont last long. Stop working after a few weeks

Waste of money. Lid stop working after 2 weeks. Amazon wont refund. Cant find another lid. Dont buy.

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Hello Juan, Thank you for reaching out to us via your review. We are saddened to hear that there was an issue with your unit. We do appreciate your feedback. If there is anything we are able to assist you with, please feel free to contact our customer service department via email at info&#64;ninestarsusa.com. We would be happy to help answer any questions or concerns you may have. -Nine Stars Group

May 17, 2022
Anonymous
1 out of 5 stars review

It is filmsy. Very disappointed

I didn’t like all the dents in the trashcan so I ended up using it out in my garage instead of the kitchen where I bought it for

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Thanks for the feedback! lf you need anything, feel free to reach out to us at info&#64;ninestarsusa.com -Nine Stars Group

May 24, 2022
Jean
1 out of 5 stars review

The lid is malfunctioning

After a little over a month of typical use for a family of three the kids is now malfunctioning. I’m returning it.

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Thanks for sharing your thoughts! lf you&#39;re experiencing delays or it&#39;s not closing on its own, you can refer to the reset guidelines to troubleshoot. lf the issue continues, we&#39;re always here to help. You can always reach out to us at info&#64;ninestarsusa.com and we&#39;ll make sure to assist you. -Nine Stars Group

May 19, 2022
Anonymous
1 out of 5 stars review

Doesn’t last

We have ordered two of these and the big can only last about 9 months before the motor goes out on both.

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Thanks for the feedback! lf you need anything, feel free to reach out to us at info&#64;ninestarsusa.com -Nine Stars Group

Jul 14, 2020
Jessica
4 out of 5 stars review

Love this trash can. Please note that there is a delay for the lid to open. I would recommend this item.

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Dear Jessica, Thank you for your review! We are excited that you are happy with this trash can! We&#39;re sorry to know that you&#39;re experiencing delays in opening on it&#39;s own. You can actually refer to the reset guidelines to troubleshoot. lf the issue continues, we&#39;re always here to help. You can always reach out to us at info&#64;ninestarsusa.com and we&#39;ll make sure to assist you.