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Customer reviews for Nine Stars 13.2 Gallon Stainless Steel Motion Sensor Trash Can, Choose a Color for
Nine Stars 13.2 Gallon Stainless Steel Motion Sensor Trash Can, Choose a Color
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3.8 out of 5 stars
stars455 ratings313 reviews
  1. 5 stars61% (279)
  2. 4 stars9% (42)
  3. 3 stars4% (16)
  4. 2 stars3% (13)
  5. 1 star23% (105)

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Showing 281-290 of 313 reviews
May 26, 2022
T
1 out of 5 stars review

Battery Sucker

High quality batteries last approximately two weeks at best in the kitchen can. Once the batteries begin to die it's a pain to open. Wish we had just bought a step open lid.

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Thanks for the feedback! lf you need anything, feel free to reach out to us at info@ninestarsusa.com -Nine Stars Group

May 23, 2022
Anonymous
1 out of 5 stars review

Don’t buy

Worked great for about 3 months. Now when it closes it pops back open almost an inch and rests there. Never really shuts.

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Hello, <br /> <br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty, you can have your lid replaced so your unit will continue to function as intended. Filing a warranty claim is really simple, please just email us at info&#64;ninestarsusa.com. <br />-Nine Stars Group

May 4, 2022
DapperDan
1 out of 5 stars review

Short lived

Worked great for the first few months but now the sensor doesn't always work and when it does it opens only halfway

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Thanks for sharing your thoughts DapperDan! lf you&#39;re experiencing delays or it&#39;s not closing on its own, you can refer to the reset guidelines to troubleshoot. lf the issue continues, we&#39;re always here to help. You can always reach out to us at info&#64;ninestarsusa.com and we&#39;ll make sure to assist you. -Nine Stars Group

May 29, 2022
Richard
1 out of 5 stars review

Motion didn’t work

Good shape unfortunately it didn’t last long. Had to continuously add new batteries and then on top of that motion sensor just stopped working.

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Thanks for sharing your thoughts! lf you&#39;re experiencing delays or it&#39;s not closing on its own, you can refer to the reset guidelines to troubleshoot. lf the issue continues, we&#39;re always here to help. You can always reach out to us at info&#64;ninestarsusa.com and we&#39;ll make sure to assist you. -Nine Stars Group

Apr 13, 2021
Debbie65
4 out of 5 stars review

Garbage Bags

I like the garbage can, however, it does not hold a normal kitchen size garbage bag as stated. I am having to use larger bags.

Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Hello,   <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! We will most definitely pass this feedback on to our developers for continued product improvement. If in the future you have any questions, please feel free to contact our customer service department via &#34;Contact Us” form at www.ninestarsusa.com. We would be happy to assist!   <br /><br />-Nine Stars Group

May 9, 2022
Juan
1 out of 5 stars review

Lid dont last long. Stop working after a few weeks

Waste of money. Lid stop working after 2 weeks. Amazon wont refund. Cant find another lid. Dont buy.

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Hello Juan, Thank you for reaching out to us via your review. We are saddened to hear that there was an issue with your unit. We do appreciate your feedback. If there is anything we are able to assist you with, please feel free to contact our customer service department via email at info&#64;ninestarsusa.com. We would be happy to help answer any questions or concerns you may have. -Nine Stars Group

May 17, 2022
Anonymous
1 out of 5 stars review

It is filmsy. Very disappointed

I didn’t like all the dents in the trashcan so I ended up using it out in my garage instead of the kitchen where I bought it for

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Thanks for the feedback! lf you need anything, feel free to reach out to us at info&#64;ninestarsusa.com -Nine Stars Group

May 19, 2022
Anonymous
1 out of 5 stars review

Doesn’t last

We have ordered two of these and the big can only last about 9 months before the motor goes out on both.

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Thanks for the feedback! lf you need anything, feel free to reach out to us at info&#64;ninestarsusa.com -Nine Stars Group

Apr 15, 2022
gerzonteyani
1 out of 5 stars review

Nine Star No Star

Very bad product and no cusotmer service, they want to you spend more dolars to return the crap before they replace the bad lid, ridiculous!

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Dear gerzonteyani, We are sorry to hear you are not satisfied with your unit. lf you ever need anything, please don&#39;t hesitate to reach out to us at info&#64;ninestarsusa.com -Nine Stars Group

May 3, 2022
Camille
1 out of 5 stars review

Came defective

Came with a broken lid, I live 50 miles from Walmart store. If that was the case I would rather going to the store and pick it up in the first place.

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Dear Camille, We are sorry to hear you are not satisfied with your unit. lf you ever need anything, please don&#39;t hesitate to reach out to us at info&#64;ninestarsusa.com -Nine Stars Group