Thanks for the great feedback felicia! lf you need anything, feel free to reach out to us at info@ninestarsusa.com -Nine Stars Group

Hi. Our lids are covered with a 2-year warranty. We hope you're able to get yours replaced. Thank you so much and we're sorry about this.

Thanks so much for the kind words, Betty! We're so happy to hear that you're loving the product.  If you ever need anything, don’t hesitate to reach out!

Thanks for sharing! We’re glad to hear you’re enjoying the upgrade. We hope you’re still enjoying the lid! Feel free to visit our website anytime—our focus is on hygiene, technology, and transparency.

Thanks for the rating! lf you need anything, feel free to reach out to us at info@ninestarsusa.com -Nine Stars Group

Hello sheila, Thank you for your review! We are so glad you’re enjoying your trash can!  Should you need further assistance, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be more than happy to assist! -Nine Stars Group

Thanks for the kind words! We’re glad it’s working well for you. We appreciate you choosing a product that blends hygiene and technology!

Thanks for the feedback! We appreciate your suggestion and will keep it in mind as we continue to improve. Glad you like it overall!

Hi Donna, Thank you for the feedback as it helps us improve our services. If you are experiencing any issues regarding our unit please reach out to us directly so we can send you a replacement lid. Thank you and have a wonderful day!

Thanks for the kind words! Hope you get it all set up smoothly! Let us know if you need anything else.