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Customer reviews for Nine Stars 13.2 Gallon Stainless Steel Motion Sensor Trash Can, Choose a Color for
Nine Stars 13.2 Gallon Stainless Steel Motion Sensor Trash Can, Choose a Color
3.9 out of 5 stars
stars
496 ratings354 reviews
  1. 5 stars63% (312)
  2. 4 stars9% (46)
  3. 3 stars4% (18)
  4. 2 stars3% (15)
  5. 1 star21% (105)

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Showing 261-270 of 354 reviews
May 10, 2022
Reviewer name: Angela
1 out of 5 stars
1 out of 5 stars review

Update: 8 months later...

5/10/22 Update: 8 months later. Lid does not close completely on the can anymore. It goes down then pops up about an inch. This is a major disappointment. I hope this does not become a problem with the others we have purchased. Leaving one star because the smaller can is still functioning currently; otherwise, would be a one or zero as it no longer functions as described. I trash can lid should close completely for all of the obvious reasons. Original review: Works as described. Durable. No issues. Have four NineStars cans now. Even gifted one, if that means anything. Have four so same review for both. Good product.

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Hello Angela, Thank you for reaching out to us via your review. We are saddened to hear that there was an issue with your unit. We do appreciate your feedback. If there is anything we are able to assist you with, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to help answer any questions or concerns you may have. -Nine Stars Group

May 18, 2022
Reviewer name: Emylee
1 out of 5 stars
1 out of 5 stars review

Worked great for 3 months

When I first received the cans they worked great. Now 3 months later and the tall kitchen can is no longer automatically opening when I wave my hand over it. I have to push open and close to operate. It also does not close completely. Very disappointed and need to return it.

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Thanks for sharing your thoughts Emylee! lf you're experiencing delays or it's not closing on its own, you can refer to the reset guidelines to troubleshoot. lf the issue continues, we're always here to help. You can always reach out to us at info@ninestarsusa.com and we'll make sure to assist you. -Nine Stars Group

May 25, 2022
Reviewer name: GG
1 out of 5 stars
1 out of 5 stars review

The sensor is trash

My bad luck I would purchase a defective or non working one, the sensor is so off, and it opens and close on its own, when you put your hand over it it doesn't open wide enough and when it close it do not have a softer swing, very loud, I hope the review helps who want to purchase one, and test it thoroughly at the store.

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Thanks for sharing your thoughts GG! lf you're experiencing delays or it's not closing on its own, you can refer to the reset guidelines to troubleshoot. lf the issue continues, we're always here to help. You can always reach out to us at info@ninestarsusa.com and we'll make sure to assist you. -Nine Stars Group

May 4, 2022
Reviewer name: Joe
1 out of 5 stars
1 out of 5 stars review

Less than 6m old and it broke!

Producted worked fine for 3-4 months. After 1st battery chance it was slow even after swapping with brandenew batteries.Then it just stopped working. I could hear the mechanics working but it just wouldn't open. Ninestar promised to ship a new lid due to warranty and here I am 4months later, still no lid. I have thrown this out and do not recommend.

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Dear Joe, We are sorry to hear you are not satisfied with your unit. lf you ever need anything, please don't hesitate to reach out to us at info@ninestarsusa.com -Nine Stars Group

Apr 9, 2019
Reviewer name: YMin
5 out of 5 stars
5 out of 5 stars review

Great investment for households!

This motion sensor trash can came with a nice and solid packaging, and nice little surprise with trash bags samples. I bought this trash can because this brand is top rated under Best Touchless Trash Can - Top 5 Pick. This trash can design is simple and easy to use. Gold stainless finishing color fits perfectly with my kitchen. Motion sensor function is smoothly and working well so far. A great option for a house warming gift!

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Hello, Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any questions, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist! -Nine Stars Group

Apr 25, 2022
Reviewer name: eliska
1 out of 5 stars
1 out of 5 stars review

Do not buy junk

The lid on this trash can will not consistently work! The company will work with you through the original date of purchase only even if they have sent a brand new lid that once again quit working. Don't bother! You will end up buying a new trash can every year with this product. I will never buy another product from Nine Stars again.

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Dear eliska, We are sorry to hear you are not satisfied with your unit. lf you ever need anything, please don't hesitate to reach out to us at info@ninestarsusa.com -Nine Stars Group

Jul 24, 2024
Reviewer name: Rhonda
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Motionless Trash Can

I love the color and it's quite

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Hi Rhonda, Thank you for your feedback and for taking the time to leave us a five-star review. We appreciate your business and hope to continue servicing your trash can needs. Thank you and have a wonderful day!

Sep 29, 2023
Reviewer name: Lynne
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

EVERYTHING IS WONDERFUL NEED TO GET 2 D batteries for it

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Thanks for the kind words! Hope you get it all set up smoothly! Let us know if you need anything else.

Nov 12, 2022
Reviewer name: stephanie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I am pleased with the value and the item functions perfectly. I would definitely recommend!

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Hello stephanie, Thank you for your review! We are so glad you’re enjoying your trash can!  Should you need further assistance, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be more than happy to assist! -Nine Stars Group

Sep 23, 2023
Reviewer name: Maxine
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Lid was broke and I feel like this was cheaply made!

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Thanks for sharing, Maxine. We hope the lid issue got sorted out and your Nine Stars product has been working well since. If you ever need any help, just reach out to us at info@ninestarsusa.com—we’re always happy to assist!