sadly, I don't have an overall positive review. I really really wished I had! if the company told me its just this particular one acting up, that would make my day and get another. i even kept it w/o complaint tho it came with a dent in top, cuz i really wanted this!!!! but it's not even a month gone by and this doesn't workanymore. it would open wen I walked passed 2throw laundry in washer, yet for actually tossing in the trash, nothing! won t open, my husband is laughing at me said it would only open when I dressed up. buy a US made rubbermaid or other brand plastic step bin, cheaper and always worked.

Almost from the start this trash can’s motion detector would mess up. It continues to just stop working randomly with full fresh batteries. You have to open it, turn off the switch, wait a while and then restart and it usually starts working for a while after that, until it doesn’t. Really disappointing since I researched a while and thought this sounded great. Would not buy again.

Producted worked fine for 3-4 months. After 1st battery chance it was slow even after swapping with brandenew batteries.Then it just stopped working. I could hear the mechanics working but it just wouldn't open. Ninestar promised to ship a new lid due to warranty and here I am 4months later, still no lid. I have thrown this out and do not recommend.

I regret purchasing this trash can. It only opens half of the time, and I have to constantly turn it on and off to get it to function properly. Also, it's supposed to be convenient to put the band on the garbage bag and keep the bag hidden, but it makes no sense. If it's not showing, it's slipping into the can. So long story short, highly unrecommended. Low quality, bad design, and mechanical errors.

Mad item with a mind of its own. Followed instructions and video. Refused to open and close with a 'wave'. Needs a lot of batteries for something eco-friendly. Gave up entirely and just lift open the lid. Then suddenly from nowhere, weeks later started opening and closing at random and now appears to be working. Not worth sending back and fits the space I needed. Just hoping it continues to cooperate.

At first we liked this a lot. It is just the right size for 13 gal trash bags, and the black plastic bag holder is ingenious. The problem is that the motion detector has malfunctioned quite a bit. It randomly opens and closes on its own, and then when we need it to open it doesn't respond. We've had it 2 months and now need to find a different trash can. For what we paid for it I expected a lot more life.

I was very happy with this product. Then at two years old the lid stopped working. I tried changing all the batteries and I cleaned everything - nothing helped. Contacted Mfg Ninestars - did not receive a reply. It should work for longer than two years, and the Mfg should reply to inquiries. I DON'T RECOMMEND BUYING THIS.

Had less than a year and the lid stopped working… I’ve been manually using it for another year… looking to buy another trash can and seen this with so many positive stars and actually thought about trying again but some ppl gave 5 stars and said it was a waste and not working?? Don’t buy… just don’t. You can get a cheaper manual trash can

So this thing uses batteries, the lid is small so debris collects all around edges, and the sensor stopped working (probably due to location and debris) after a few months, (tried replacing batteries- still would only open with buttons after sensor stopped working) It was not any good- ended up buying a foot one where entire top opens- way less messy and can wash it with a hose... this one really can't be cleaned another serious design flaw.

My bad luck I would purchase a defective or non working one, the sensor is so off, and it opens and close on its own, when you put your hand over it it doesn't open wide enough and when it close it do not have a softer swing, very loud, I hope the review helps who want to purchase one, and test it thoroughly at the store.