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Customer reviews for Nine Stars 13.2 Gallon Stainless Steel Motion Sensor Trash Can, Choose a Color for
Nine Stars 13.2 Gallon Stainless Steel Motion Sensor Trash Can, Choose a Color
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3.8 out of 5 stars
stars
396 ratings254 reviews
  1. 5 stars61% (240)
  2. 4 stars9% (36)
  3. 3 stars3% (13)
  4. 2 stars3% (10)
  5. 1 star24% (97)
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Showing 231-240 of 254 reviews
May 9, 2022
Juan
1 out of 5 stars review

Lid dont last long. Stop working after a few weeks

Waste of money. Lid stop working after 2 weeks. Amazon wont refund. Cant find another lid. Dont buy.

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Hello Juan, Thank you for reaching out to us via your review. We are saddened to hear that there was an issue with your unit. We do appreciate your feedback. If there is anything we are able to assist you with, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to help answer any questions or concerns you may have. -Nine Stars Group

Jul 14, 2020
Jessica
4 out of 5 stars review

Love this trash can. Please note that there is a delay for the lid to open. I would recommend this item.

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Dear Jessica, Thank you for your review! We are excited that you are happy with this trash can! We're sorry to know that you're experiencing delays in opening on it's own. You can actually refer to the reset guidelines to troubleshoot. lf the issue continues, we're always here to help. You can always reach out to us at info@ninestarsusa.com and we'll make sure to assist you.

May 19, 2022
Anonymous
1 out of 5 stars review

Doesn’t last

We have ordered two of these and the big can only last about 9 months before the motor goes out on both.

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Thanks for the feedback! lf you need anything, feel free to reach out to us at info@ninestarsusa.com -Nine Stars Group

Apr 15, 2022
gerzonteyani
1 out of 5 stars review

Nine Star No Star

Very bad product and no cusotmer service, they want to you spend more dolars to return the crap before they replace the bad lid, ridiculous!

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Dear gerzonteyani, We are sorry to hear you are not satisfied with your unit. lf you ever need anything, please don't hesitate to reach out to us at info@ninestarsusa.com -Nine Stars Group

Jun 1, 2022
John
1 out of 5 stars review

Battery cover falling off.

Battery compartment doesn't have a cover and batteries are frequentyly falling into the trash. Bad quality.

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Thanks for the feedback! lf you need anything, feel free to reach out to us at info@ninestarsusa.com -Nine Stars Group

May 23, 2022
Anonymous
1 out of 5 stars review

Don’t buy

Worked great for about 3 months. Now when it closes it pops back open almost an inch and rests there. Never really shuts.

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Hello, <br /> <br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty, you can have your lid replaced so your unit will continue to function as intended. Filing a warranty claim is really simple, please just email us at info&#64;ninestarsusa.com. <br />-Nine Stars Group

May 3, 2022
Camille
1 out of 5 stars review

Came defective

Came with a broken lid, I live 50 miles from Walmart store. If that was the case I would rather going to the store and pick it up in the first place.

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Dear Camille, We are sorry to hear you are not satisfied with your unit. lf you ever need anything, please don&#39;t hesitate to reach out to us at info&#64;ninestarsusa.com -Nine Stars Group

Apr 14, 2022
brazurjeafferson
1 out of 5 stars review

Don't buy

I would have watched the reveiw, would not work, cusotmer service is also a sham

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Dear brazurjeafferson, We are sorry to hear you are not satisfied with your unit. lf you ever need anything, please don&#39;t hesitate to reach out to us at info&#64;ninestarsusa.com -Nine Stars Group

Apr 18, 2022
baguleykennika
1 out of 5 stars review

Not Happy

Terrible touch less device... motor not working after 2 Months

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Dear baguleykennika, We are sorry to hear you are not satisfied with your unit. lf you ever need anything, please don&#39;t hesitate to reach out to us at info&#64;ninestarsusa.com -Nine Stars Group

Jun 9, 2022
EA
1 out of 5 stars review

work well

Have only had this one month and the sensor is broken and the lid has never completely shut.

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Thanks for the feedback! lf you need anything, feel free to reach out to us at info&#64;ninestarsusa.com -Nine Stars Group