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Customer reviews for Nine Stars 13.2 Gallon Stainless Steel Motion Sensor Trash Can, Choose a Color for
Nine Stars 13.2 Gallon Stainless Steel Motion Sensor Trash Can, Choose a Color
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3.8 out of 5 stars
stars
396 ratings254 reviews
  1. 5 stars61% (240)
  2. 4 stars9% (36)
  3. 3 stars3% (13)
  4. 2 stars3% (10)
  5. 1 star24% (97)
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Showing 221-230 of 254 reviews
Sep 24, 2022
AliT
1 out of 5 stars review

Disappointing

Ordered this as a replacement. The door won't fully open. Disappointed. Getting my money back. Pretty pricey for something that doesn't work right. Also, there's no inner can like other models have. Cheaply made.

Helpful?3480B821ZBGG15258557647
May 11, 2022
Anonymous
1 out of 5 stars review

Stop working after 2 months

Bad quality, the sensor is now kept blinking for days and it drains the battery very quickly, this is just 3 months in at most, changed the battery do not help or stop the blinking.

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Thanks for the feedback Kd! lf you need anything, feel free to reach out to us at info@ninestarsusa.com -Nine Stars Group

Jun 2, 2022
liwingg
1 out of 5 stars review

Sensor not stable

Product supposed to be hassle free, but the unstable sensor caused more problem than resolved, the sensor has different mood and is harder to predict what it want to do, like your girl friend.

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Thanks for the feedback! lf you need anything, feel free to reach out to us at info@ninestarsusa.com -Nine Stars Group

May 4, 2022
DapperDan
1 out of 5 stars review

Short lived

Worked great for the first few months but now the sensor doesn't always work and when it does it opens only halfway

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Thanks for sharing your thoughts DapperDan! lf you're experiencing delays or it's not closing on its own, you can refer to the reset guidelines to troubleshoot. lf the issue continues, we're always here to help. You can always reach out to us at info@ninestarsusa.com and we'll make sure to assist you. -Nine Stars Group

May 9, 2022
Anonymous
1 out of 5 stars review

Received used product! Gross!

The product is used and doesn’t work, and there sratches along the bottom when received new, totally a waste of money

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Hello victor, Thank you for reaching out to us via your review. We are saddened to hear that there was an issue with your unit. We do appreciate your feedback. If there is anything we are able to assist you with, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to help answer any questions or concerns you may have. -Nine Stars Group

Apr 13, 2021
Debbie65
4 out of 5 stars review

Garbage Bags

I like the garbage can, however, it does not hold a normal kitchen size garbage bag as stated. I am having to use larger bags.

Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Hello,   <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! We will most definitely pass this feedback on to our developers for continued product improvement. If in the future you have any questions, please feel free to contact our customer service department via &#34;Contact Us” form at www.ninestarsusa.com. We would be happy to assist!   <br /><br />-Nine Stars Group

May 29, 2022
Richard
1 out of 5 stars review

Motion didn’t work

Good shape unfortunately it didn’t last long. Had to continuously add new batteries and then on top of that motion sensor just stopped working.

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Thanks for sharing your thoughts! lf you&#39;re experiencing delays or it&#39;s not closing on its own, you can refer to the reset guidelines to troubleshoot. lf the issue continues, we&#39;re always here to help. You can always reach out to us at info&#64;ninestarsusa.com and we&#39;ll make sure to assist you. -Nine Stars Group

Dec 9, 2023
Cindee
5 out of 5 stars review

The Best!

It’s so nice to have the trash covered without having to worry about touching the lid to open it. After one day you will be so happy you bought it!

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

We love hearing that! Thanks for choosing us and enjoying the hands-free convenience!

May 24, 2022
Jean
1 out of 5 stars review

The lid is malfunctioning

After a little over a month of typical use for a family of three the kids is now malfunctioning. I’m returning it.

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Thanks for sharing your thoughts! lf you&#39;re experiencing delays or it&#39;s not closing on its own, you can refer to the reset guidelines to troubleshoot. lf the issue continues, we&#39;re always here to help. You can always reach out to us at info&#64;ninestarsusa.com and we&#39;ll make sure to assist you. -Nine Stars Group

May 17, 2022
Anonymous
1 out of 5 stars review

It is filmsy. Very disappointed

I didn’t like all the dents in the trashcan so I ended up using it out in my garage instead of the kitchen where I bought it for

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Thanks for the feedback! lf you need anything, feel free to reach out to us at info&#64;ninestarsusa.com -Nine Stars Group