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Customer reviews for Nine Stars 13.2 Gallon Stainless Steel Motion Sensor Trash Can, Choose a Color for
Nine Stars 13.2 Gallon Stainless Steel Motion Sensor Trash Can, Choose a Color
3.8 out of 5 stars
stars455 ratings313 reviews
  1. 5 stars61% (279)
  2. 4 stars9% (42)
  3. 3 stars4% (16)
  4. 2 stars3% (13)
  5. 1 star23% (105)

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Showing 211-220 of 313 reviews
Jul 22, 2021
AR HENRY
5 out of 5 stars review

Verified Purchase

Electronic Trashcan

I love it!

Helpful?3480B821ZBGG15258557647
Dec 14, 2024
Marie
1 out of 5 stars review

Verified Purchase

its very small.

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Hi Customer, Thank you For contacting us, I apologize for any confusion & Frustration this has caused you, Unfortunately, I lack access to Walmart's ordering system, so I kindly urge you to directly contact Walmart to expedite the resolution of this situation. Thank you and have a wonderful day!

Aug 19, 2021
MEShopper
1 out of 5 stars review

Stopped Working in Less Than a Month

We've had two previous Nine Stars Motion Sensor trashcans; lasted years. In fact, our old one is still working. But we saw this one and liked the new style, so we ordered it. The first one came in with two dents in it. Contacted Nine Stars both by phone and email and did not receive a reply. So I called Sam's CS and the lady shipped a replacement immediately and sent us a prepaid return label for the damaged one. Got the new one - no dents, so that was good. It's been three weeks now and within the past week the lid simply doesn't open. At other times it doesn't close completely and we have to shut it manually, rather defeating the whole purpose. We put new batteries in AGAIN, just in case, but it's still not working. Based on the lack of response from Nine Stars, we're going to return it. It's much lighter weight than our old one, too. Luckily, we didn't throw that out, so back into the kitchen it goes. And I did eventually just a couple of days ago, get a response from "Angela" at Nine Stars to my email: saying that they could not reply to my email, as their email address was "under construction". What??? How did she email me then? I only wish I was joking. Kudos to Sam's Club for their excellent customer service. Thumbs down to Nine Stars.

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reply from Nine Stars

Hello,<br /><br /><br />We appreciate your feedback and will definitel relay this over to the manufacturer&#39;s developers for product imrpovement. If you are ever in need of assistance with your lid, please contact (909)620-8877. Thank you.

Jun 27, 2020
JT
2 out of 5 stars review

Verified Purchase

Cheap quality trashcan

Plastic feels very cheap. Doesnt feel sturdy at all for the price you are paying for it.

Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Hello,   <br />Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your feedback. If there is anything that we can assist you with, please feel free to contact our customer service department via "Contact Us” form at www.ninestarsusa.com. We would be happy to help answer any questions or concerns you may have.    <br />-Nine Stars Group

Mar 19, 2026
anonymous
1 out of 5 stars review

Poor quality

Review from Walmart.ca
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Jul 1, 2019
smj
4 out of 5 stars review

LOVED IT-for a month,is our sensor faulty?

Hi! Moved into our new home and we were anxious to set up our new trash can! More classy than I would ever have pursued, but it looked so nice with all of my new appliances and since there is not someplace for me to tuck the trash can into a corner, this seemed perfect and it covers, conceals any odors and I couldn't be happier! Until after about 30-40 days although it appears to be lighting up and working as it was, the lid no longer opens. If I can open it manually, it will not stay open, so we've had to remove the lid entirely. Yes, we replaced the batteries, same results. Is there something that we are missing? We really do not want to return our pretty trash can =) Afterall, since when could you use pretty and trash in the same sentence??

Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Hello,<br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with<br />your unit. We would like to advise you that we do have a 2-year warranty service from the purchase<br />date. Via our warranty you are able to have your lid replaced so that your unit will continue to function<br />as intended. Filing a warranty claim is simple, please just email us atinfo@ninestarsusa.com.<br />-Nine Stars Group

Apr 7, 2022
Anonymous
2 out of 5 stars review

Got what you paid for

I needed a trash can for our guest house so I bought one at local walmart while doing grocery shopping. Well? I got home and installed batteries, turned it on and nothing worked, and have to go back and get a new one, and hope this one works, it is a fair price compare with ITouch we bought on line, hope it will last.

Review from walmart.com
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reply from Nine Stars

Good morning, <br /><br />Thank you for bringing this concern to our attention and apologize to hear you had to exchange your unit. If you experience any other issues with your unit please feel free to reach out to us directly at https://ninestarsusa.com/. Have a wonderful day!

Apr 8, 2022
tinqtt
1 out of 5 stars review

If not rust, it would be at least 3 star

* Convenient automatic open trash can but may open with nothing in front it, and scary when watching a scary movie with my husband not home. * Nice, oblong shape to fit in narrower spaces, the black top felt plasticy and cheap.* Model takes 2 D batteries which is powerful and long gevity, but hard to get such battery, and they are not cheap. * Battery chambers rusted and top became non-functional.

Review from walmart.com
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reply from Nine Stars

Dear tinqtt, We are sorry to hear you are not satisfied with your unit. lf you ever need anything, please don&#39;t hesitate to reach out to us at info&#64;ninestarsusa.com -Nine Stars Group

May 16, 2022
jhlxylwwdrdx
1 out of 5 stars review

Works well then lid stops working and is useless

I was very happy with this product. Then at two years old the lid stopped working. I tried changing all the batteries and I cleaned everything - nothing helped. Contacted Mfg Ninestars - did not receive a reply. It should work for longer than two years, and the Mfg should reply to inquiries. I DON'T RECOMMEND BUYING THIS.

Review from walmart.com
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reply from Nine Stars

Thanks for the feedback! lf you need anything, feel free to reach out to us at info&#64;ninestarsusa.com -Nine Stars Group

May 2, 2022
Anonymous
1 out of 5 stars review

DONT WASTE YOUR MONEY

Even with new batteries, the lid opens when it wants to. The inside containers don't come out, so it's a hassle taking the bags out. The plastic lid liner is flimsy so it doesn't hold the bags good. I hate I ordered this trash can. I used it about two weeks and it's been in the box ever since. I put it to the side to return it, and began using my old Walmart trash can again. I forgot to return it, and now I'm stuck with it.

Review from walmart.com
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reply from Nine Stars

Hello, <br /> <br />Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your feedback. If there is anything that we are able to assist you with, please feel free to contact our customer service department via email at info&#64;ninestarsusa.com. We would be happy to help answer any questions or concerns you may have. <br />-Nine Stars Group