Thank you so much for your kind words! We're thrilled to hear that you're enjoying your new trash can. We put a lot of focus on blending modern design and functionality to make everyday tasks easier for you. If you ever need anything, feel free to reach out at info@ninestarsusa.com or check out our website. We appreciate your support!

Hi There, <br /><br />All of our units are safe for pets. Pets are able to active the sensor if they are able to reach the top of the sensor area. Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Hello janet, Thank you for reaching out to us via your review. We are saddened to hear that there was an issue with your unit. We do appreciate your feedback. If there is anything we are able to assist you with, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to help answer any questions or concerns you may have. -Nine Stars Group

Dear Disappointed,<br /><br />Thank you for your feedback. Our units are durable and long lasting.We are sorry you did not have a good experience with the trash can.The battery directions are in the manual that came with the unit. Please contact us if your interested in hearing about other units.-NineStars Customer Service

Hello,   <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any questions, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist!   <br /><br />-Nine Stars Group

Dear Customer,Thank you for your feedback and purchase.We are happy to hear you love the trash can.Please feel free to contact our customer service at 866-978-2778 with any questions.We would be happy to help you.-NineStars Customer Service

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Hello,   Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any questions, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist!   -Nine Stars Group