It's great to know the product has been such a good fit for your needs. We're glad the battery life has met your expectations, and we appreciate you sharing your thoughts about a rechargeable option as well. Feedback like yours helps us as we continue to improve future products.

It's great to hear this has made everyday tasks more convenient for you. Knowing the hands-free operation has been especially helpful and easier to use in your daily routine means a lot. Thanks for taking the time to share your experience.

Hello, Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is simple, please just email us atinfo@ninestarsusa.com. -Nine Stars Group

Hi Pauline, thank you for your thoughtful feedback. We’re glad you’re enjoying the design, size, and sensor performance, but we’re sorry to hear the lid is not closing as tightly as expected, as we understand how important that is for maintaining hygiene and odor control. We strive to deliver reliable, well-sealed products with consistent performance, and we’d love to help make this right. Please email us at info@ninestarsusa.com with more details, and our team will be happy to assist you further.

Thanks for the note! We’re glad the color worked out for you and appreciate the heads-up for others. If you ever want to explore more options, feel free to visit our website. We’re here to combine style, hygiene, and transparency!

We’re happy to hear the design has been both functional and a nice visual fit for your space, even if the finish came across a bit different than expected. It’s especially great that the structure and depth have helped keep things secure and discourage curious pets from getting into the trash. Thanks for sharing such a detailed and fun experience, Mandy.

Hello,   Thank you for your review! We are so glad you’re enjoying your trash can! We will most definitely pass this feedback on to our developers for continued product improvement. If in the future you have any questions, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist!   -Nine Stars Group

Hi there, Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! -Nine Stars Group