Purchased this generator (iGen111000DFc) the end of June 2024. I can only comment on pre-starting items. 5-stars since I can't fault it for things I haven't tested as yet. Packaging: very good+ Box was in very good condition. Only minor indents from the plastic strapping (expected). Shipped on a small pallet for easier transport/handling. Unboxed Condition: very good + It looked brand new, as it should. No dents, scratches or any other apparent defects in packaging or transport. Other items; starting, running, dual fuel options, ease of use, reliability, etc. I will attempt to update after I have had additional experience with the generator. I'm hoping the performance is matched by the packaging/appearance!

We decided it was time for a new generator as our 10-year-old wasn't starting during hurricane prepping. It was an easy order; it arrived in just a few days. I thoroughly read the manual and was able to fully assemble, prep for start, start it up, and had my freezer running in under 15 minutes. Super quiet, this is all so important as our last generator kept everyone on the street up at night it was so loud. Kudos on the quietness. Awesome control panel display. And the remote start works from inside the house if the generator is ready to start. This is an excellent purchase that I should have made years ago!

I purchased the iGen4500DF (Dual Fuel) about 7 months ago and finally opened it up. First let me say I have purchased past Westinghouse items- generator and power washer. Both had no problems and still operate perfect. Now about this item, I followed all the instructions in the manual and any info on the wed site. Bottom line this generator runs on propane but won't run on gasoline. High disappointed and now its time for service. Hoping Westinghouse makes good on the warranty.

After months of reviewing just about every inverter generator on the market, I recently purchased the iGen4500DF and I couldn't be more pleased. I wanted a quiet inverter type to power my 3600 watt travel trailer when dry camping. Unit is powerful, quiet, efficient and small enough to fit perfectly under my tonneau conver on my Silverado. At roughly 100lbs, it's not exactly light weight, but I can manage to load and unload it on the bed of my pickup without assistance. This is heavier than the smaller inverters that you can one arm, but for a unit that delivers 4500 peak watts, the extra weight and size is worth it. Out of the box, generator started right up using all 3 starting methods: remote start, electric push button, and pull cord. Generator is able to run my 13,500 BTU A/C on my travel trailer and all appliances simultaneously, even in eco mode. One of the selling points for me was the electric start and remote start, which is rarely found on comparable models. Set up and initial run was a breeze after connecting the battery, adding the included oil, and adding fuel source. I haven't used gasoline to run it as I only plan to run generator from propane, but having the option to use both is a great feature. All in all, I'm super satisfied with this generator. It's quiet, reliable, and efficient. If you are on the fence about which model to purchase, the iGen4500DF is a winning choice.

I bought this generator over two months ago and I can't use it because it runs for a few seconds and then dies. I spoke with someone in support, and they said it was likely a bad control panel and that they would send me a new one, but I haven't heard anything since then, which was over a month ago. This is ridiculous!

I bought this for a deer camp cabin runs entire cabin on propane very efficient i love it

Arrived exactly as described. Super easy to assemble and started right up.

I purchased for the ease of the remote and the quietness it has been providing.

Easy set up. Easy to operate. Fairly easy to float the neutral.

Nice to have the option to run off propane or gas .