I called because the first time trying the pillows, I knew they were not right for me, the pillows go completely flat, no support at all. When I contacted customer support, they said they have a zero waste policy. So im stuck with two $80.00 pillows I cannot use.

As advertised, the pillow is very soft and plush, while still being responsive and malleable like all memory foam. I shift positions quite often, and I found that the pillow was quite comfortable and offered better than average support for back sleeping and stomach sleeping. I prefer a firmer latex or traditional foam pillow with a higher loft for side sleeping. Given Tempur-Pedic's reputation, I expect the pillow to hold up well for years, but I'm not certain this pillow is worth its full retail price for me personally. Most sleepers looking for a soft and supportive pillow for back or side sleeping will likely find this pillow satisfactory, as long as it is within their budget range.

[This review was collected as part of a promotion.] I have owned a couple of pillows before but have always left me aching in the morning. I recently ordered the tempur-cloud pillow and have slept on it for about a week. The first thing I noticed was how comfortable and cozy it was. I always wake up feeling refreshed with these pillows.

My husband and i wanted to love this pillow so much. After reading all of the reviews, how could we not? This has caused tremendous neck and shoulder issues for us. Not the right pillow. Unfortunately we cannot return it, and it is now a waste. Our pillows before were great, just old and needed to be updates. We thought these pillows would be the great update. Service, delivery and packaging is the reason why i am not giving less stars.

[This review was collected as part of a promotion.] The pillow isn't supportive enough, deflating and leaving me with neck pain. Unlike most other pillow companies, purchasers can't return pillows if they're uncomfortable. Do not buy, as it's a bad pillow, and you'll be forced into keeping it

I wanted a pillow to help me sleep on my back instead of my side. My dermatologist told me side sleeping was causing deep wrinkles and we can't have that! These pillows are perfect! I feel comfortable doing both but sleeping on my back is now possible. Thank you!

[This review was collected as part of a promotion.] This is the first time trying this type of pillow and it has made a huge difference in the way I sleep. I sleep on my back and this pillow holds my head in the perfect position for a good nights sleep!!

[This review was collected as part of a promotion.] I like a pillow that holds its shape. This pillow is so comfortable, it gives enough to cradle my head but holds its shape when I turn from side to side. I recommend this pillow. It allows me to get a good nights sleep.

[This review was collected as part of a promotion.] I started with 2, and eventually replaced all of the pillows in my house with these. They are so comfy and pair perfectly with my cloud bed. I have older ones and newer ones and they hold up super well. The only annoying part is when you first get them, you've got to let them air out for a day or two because the smell can be a bit strong, but once you do this - no issues.

[This review was collected as part of a promotion.] I should have known Tempur-Pedic would make amazing pillows, their mattress are top quality and I can say the same for the Tempur-Cloud pillow. I wish we bought these years ago! Just the right amount of support, but not too firm. Best pillows on the market from a brand you can count on for high quality products.