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Customer reviews for Tempur-Pedic TEMPUR-Cloud Pillow for
Tempur-Pedic TEMPUR-Cloud Pillow
4.4 out of 5 stars
stars
6,451 ratings6,446 reviews
  1. 5 stars71% (4,552)
  2. 4 stars13% (809)
  3. 3 stars6% (363)
  4. 2 stars4% (276)
  5. 1 star7% (451)
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Showing 2,661-2,670 of 6,446 reviews
Aug 26, 2023
Reviewer name: Not Cool! DONT BUY FROM THIS COMPANY
1 out of 5 stars
1 out of 5 stars review

Wish I could give NO STARS!!

I am so unhappy with these pillows. No support. Woke up constantly with sore neck and back. Had high hopes for such a big company to provide a great product but that is not the case. Then why I thought for sure a company like this would have a great return policy and I'd be able to return the product for a refund....NOPE! They won't take it back and won't do anything. Now I am out over $90 for two pillows that I will NOT be using. I've only had the pillows for about 2.5 months and still they will not do anything for the fact that I am unhappy with this product. I tried chatting with customer service, and all I got was "Sorry for that but we don't return pillows." LAME!! Terrible Customer Service and Satisfaction Policy. You would think with a company this big that would be okay with giving someone back almost $100 so that maybe that would be open to try again with someone else or other products. With this experience there is No way I will be coming back to try anything else, and I will be posting all over social media to let people know that this company DO NOT CARE and will just keep your money.

Review from tempurpedic.com
Helpful?18GXILLSVXY415254664313
Oct 8, 2020
Reviewer name: Sleeping Well
5 out of 5 stars
5 out of 5 stars review

So Comfortable

[This review was collected as part of a promotion.] The pillow is the perfect neck night and allows me to sleep on my back and side without any issues. I sleep so much better using this pillow compared to my old one in the past! Has improved my life immensely!

Review from tempurpedic.com
Helpful?18GXILLSVXY415254664313
Oct 15, 2017
Reviewer name: Chesley/Tiffany
5 out of 5 stars
5 out of 5 stars review

TEMPUR-Cloud Pillow & More

[This review was collected as part of a promotion.] Thus far, my family has had nothing but wonderful experiences with our Tempur-Pedic pillows and products. The Tempur-Cloud pillow is very soft and supportive while maintaining its shape after each use. It works well with the Tempur-Topper Supreme mattress topper! We also own the Tempur-Cloud Breeze Dual Cooling Pillow (thick, weighty, lofty, and firm with much support and cooling gel on either side), Tempur-Embrace Pillow (breathable, soft, light, and slightly firm/weighty in the center with flexibility throughout, especially on the outer pieces), and Tempur-Essential Support Pillow (thinner, soft, supportive, and standard sized) and love each of them as they offer unique benefits depending on one's sleeping needs. My wife has suffered from non-surgical neck and head pains at times and has found these pillows to have helped since purchasing in July (2017). I, too, have suffered from neck pain due to lack of support from other pillow brands; the pain in my neck has decreased almost completely since purchasing these pillows. We love to travel with them, too! Other reviewers have mentioned a smell after receiving their pillows. In our experience, we noticed a slight smell with each that subsided within the first week. To conclude, we highly recommend the Tempur-Cloud Pillow. We also highly recommend the other products mentioned above. We are newer Tempur-Pedic customers and hope very much to make Tempur-Pedic our go-to place for all sleeping needs in the future!

Review from tempurpedic.com
Helpful?18GXILLSVXY415254664313
Nov 3, 2018
Reviewer name: KK
5 out of 5 stars
5 out of 5 stars review

Best pillows I've ever had

[This review was collected as part of a promotion.] This pillow is so comfortable it's the only pillow I'll ever buy again! It's firm enough to support my head and neck but still soft and so comfortable. They're the only pillows I've had that don't get flat or too mushy, I love them!

Review from tempurpedic.com
Helpful?18GXILLSVXY415254664313
Nov 3, 2018
Reviewer name: Heavenly Sleeper
5 out of 5 stars
5 out of 5 stars review

Perfect for you, friends, and family!

[This review was collected as part of a promotion.] My boyfriend has these pillows and encouraged me to get them too because he hated my old pillows. He got them for me as a gift 6 months ago and I have never looked back. These pillows offer such exceptional support and comfor for sleeping. I am confident it has helped to improve the neck pain I used to experience with my old pillows. Now, I return the favor my gifting these pillows to friends and family.

Review from tempurpedic.com
Helpful?18GXILLSVXY415254664313
Oct 7, 2020
Reviewer name: Hot Sleeper
5 out of 5 stars
5 out of 5 stars review

Simultaneously Soft and Supportive

[This review was collected as part of a promotion.] We tried these pillows out when staying with family and immediately ordered a set for our home. They provide good neck support and alignment for both back and side sleeping and cradle your head. They don't run hot at all, like many other foam pillows. They made an instant difference in the quality of sleep we experienced. I would recommend these for folks who tend to like low to medium height pillows and sleep on their back or side.

Review from tempurpedic.com
Helpful?18GXILLSVXY415254664313
Feb 22, 2021
Reviewer name: Still Looking for Support
1 out of 5 stars
1 out of 5 stars review

Only good if you like a pillow that flattens like a pancake

Couldn't be more disappointed. When you put your head on this pillow, it flattens to less than an inch. Would never ever buy again or recommend to anyone. In fact, I feel cheated for what I paid. Will go back to my $20 pillow that provides some support where your head sinks into the pillow, not through the pillow.

Review from tempurpedic.com
Helpful?18GXILLSVXY415254664313
Jun 28, 2020
Reviewer name: Side Sleeper
4 out of 5 stars
4 out of 5 stars review

Almost perfect, not queen-sized.

This pillow is very comfortable density-wise, but as a side-sleeper, I wish it was slightly thicker. It's also supposed to be a standard queen, but it's definitely not queen-sized. The width is pretty good, but it needs to be 5-6" longer. I need to buy new pillowcases because I'm continually pulling the fabric taut during the night. The excess fabric tends to bunch up under my face which is uncomfortable.

Review from tempurpedic.com
Helpful?18GXILLSVXY415254664313
Jun 25, 2020
Reviewer name: DjCj
5 out of 5 stars
5 out of 5 stars review

Top Tier Pillows

[This review was collected as part of a promotion.] Best Pillows ive ever used in my entire life! You might think possibly $100 for two pillows?? Thats crazy! But i promise you, one of the best investments you can make is improving the quality of your sleep! Get it and thank yourself later. -Incredible cushion comfort -Levels my head at an ideal height that doesn't leave discomfort in my back or neck

Review from tempurpedic.com
Helpful?18GXILLSVXY415254664313
Jul 10, 2019
Reviewer name: MRMB
4 out of 5 stars
4 out of 5 stars review

Much better than store bought pillows

[This review was collected as part of a promotion.] I like these pillow a lot, but they seem to lose a little bit of their hold during the night. I'll wake up and have to flip the pillow to recharge it's "cloud-like" form which I don't like doing, but these pillows are better than normal store bought pillows.

Review from tempurpedic.com
Helpful?18GXILLSVXY415254664313