I'm very picky about my pillows and this exceeded my expectations. Somehow this pillow seems to work for people who like very soft, moldable pillows like me as well as people who like harder pillows like my boyfriend. It's a bit of magic. For those that like soft pillows, the first 1-4 days it seemed a little bit high and structured for my liking but that went away and I now love it. Side note- it does have a bit of smell the first weekish. It will go away.

[This review was collected as part of a promotion.] The name "tempur-cloud" is so misleading. Sleeping on these pillows is like sleeping on a rock. The pillow does not conform to my head and it sleeps hot. I even called the company, before purchasing, and was told the pillow is soft. I called the company afterwards and was told it might help to soften them a bit if I sit on top of them during the day whenever possible. Nope. The only purpose these pillows will serve me, besides making me feel ripped off and vowing to never trust Tempurpedic again, is that they are good for propping me up as I sit up in bed, watching my tablet, before going to sleep.

[This review was collected as part of a promotion.] I have a sensitive neck and would often wake up with neck problems. I tried a bunch of other pillows but all either left my neck elevated too high or not high enough (I sleep on my side). I would recommend this pillow to anyone!

[This review was collected as part of a promotion.] The pillows came quickly and were clean. I am disappointed in the responsiveness of these pillows, they are like laying your head on a mud pie. They sink in quickly and do not come back up very quick. Maybe i'm comparing them to foam pillows. These pillows are not for everyone.

[This review was collected as part of a promotion.] I have a really tough time finding a pillow that suits me. I was so glad to find that the TEMPUR-Cloud pillow was exactly what I had hoped it would be and indeed provides neck-friendly comfort for me.

[This review was collected as part of a promotion.] My husband has neck and back problems and was having trouble sleeping with her generic pillows so I bought each of us this pillow because of the reviews around how many people found that it helped relieve their neck and back issues. We are both in love with this pillow. I didn't know how bad my other pillows were until I got this pillow. It is a medium verb so it's not so hard that you feel like you're sleeping on a rock but also not so soft that you feel like you're sinking into it. It is a solid pillow which I had debated between the memory foam pieces or the solid and I'm glad I went with the solid. It's good for all types of sleeping side back or front. I'm thrilled with the results and I feel better when I wake up.

[This review was collected as part of a promotion.] I was experiencing ongoing neck pain, so I thought I'd give it a try. At first, I didn't like it. The pillow felt too flat and firm. But I kept at it. My neck pain disappeared, and I got used to sleeping on it. Very happy. Would purchase again!

[This review was collected as part of a promotion.] Supports well while feeling soft as can be. Sleeps pretty cool and supports my neck. I'm not someone who wads my pillow up, so I don't know if it would work well for those types of sleepers (seems like not), and if you like a high pillow, this one is more medium height.

[This review was collected as part of a promotion.] I'm mostly a stomach sleeper, which has been destroying my body, especially my neck. I got a belly sleeper pillow but it didn't help as much as I wanted. I've been shifting my sleeping position to my side and recently got this pillow to help with the transition and wow! Its so comfy and supportive, I can use it for side and stomach sleeping :)

[This review was collected as part of a promotion.] i have been able to sleep well since I got the pillow. It is comfortable to sleep on and does not "wad" up like other pillows have in the past. The pillow keeps its shape and does not have to be fluffed after sleeping on it a while.