Ordered on the BOGO special & to my surprise it was a standard size pillow! It was my fault clearly, I didn't note the description (size). So i thought I'd return it to learn that Tempur-Pedic doesn't accept returns on pillows. I partially understand that for sanitary reasons, but in this case, I never slept on the pillows- and with that said, how do you know they will work for you unless you lay your head on them? All that said, since I was stuck with it, I slept on them and they actually feel great. Just the right amount of firmness, but not too firm. The only problem is I still need a set of King pillows, and I'm very hesitant to order from Tempur-Pedic due to the return policy. So I'll likely look elsewhere.

[This review was collected as part of a promotion.] Honestly I'n the beginning it wasn't all that great it felt not as soft and comfortable as I thought it was gonna be but after using it everyday it started to get more soft and comfortable it just takes a while for it to really feel comfortable well at least for me Now for the heat part the pillow is a hot pillow it would of been nice if it was a cooling pillow but it's not so if you don't sleep with a fan hitting you or your room is to hot I don't recommend unless you don't mind and get use to it like me

I bought 2 of these pillows after searching for so long for the right pillow and these are great! They are a little firm straight out of the box but just give them a couple days and they transition into the best pillows you will ever lay your head on. Their name is right, it's like laying your head on a fluffy cloud.

[This review was collected as part of a promotion.] I use this pillow when I am reading in bed. The firmness provides the extra support my back needs. It molds perfectly to my back and makes me feel like I'm getting hugged. I would definitely buy more in the future!

I initially bought this pillow for my husband but after getting one for me I couldn't use, I stole this one! I figured it would take a while to get used to something new and it definitely does. It is pretty firm but over time, I've grown to like it. Don't purchase this if you want to mash and manipulate your pillow. This is not the pillow for you! This is perfect for people that like a pillow to hold its shape and be uniform over time.

I've switched between several pillows from thr big box stores, anywhere between $10 to $50 a pillow. I'd never find them to have the right shape a couple weeks after using them. This happened with memory foam ones, side sleeper pillows and regular pillows. I read some reviews about the cloud pillow and jumped on a BOGO deal. Now I have two perfect pillows and they let me sleep soundly. I don't wake up with a cramped neck or back anymore. Incredibly comfortable. Do your body a favor and you won't regret it!

[This review was collected as part of a promotion.] This is the first time I've purchased a Tempur-Pedic product and I am more impressed and satisfied. My girlfriend and I are a mix of side, back and stomach sleepers and this one works well for all positions. The pillow is soft but not too soft and gives great neck support. 10/10 would recommend!

The pillow is not good for side sleepers. It does help with my neck and back issues, but it is so hard that my ear developed sores. I wake up more often at night with my ear hurting and it has been a couple of months since using the pillow. Wish I could return it.

[This review was collected as part of a promotion.] I bought the wrong pillows which are filled with chunks instead of a solid form. I hated them but returns were not allowed so I'm stuck. I bought two of the solid form pillows and they are wonderful

[This review was collected as part of a promotion.] Unlike feather pillows where your head sinks in until you can suffocate, this really soft pillow cushions your head and ,olds to your shape and supports your head and neck. I sleep on my side and this comfortably holds my head and neck with support while I sleep. I'll never go back, will purchase one for travel for use in hotels!!!