Our adapt soft was hard as a rock when we received it. Nothing like the show room. I was told it would have a break in period but we are 2 weeks in and still it's hard. I can tell slowly it's softening up but not fast enough. I've thought about returning it.

I was skeptical of these pillows when I was searching for a new pillow. Almost every morning I woke up with neck pain. After thinking about it, I decided to give them a try. Best decision I have ever made. I wake up with no neck pain and I’m sleeping better than I have in years! Will only buy these pillows from now on!

My wife used to wake up with a stiff neck and a headache on a regular basis. We tried a few different pillows, but these finally did the trick. Over a year in, she has not had the neck issues except on the few times she has not had her pillow with her. They are so comfortable, I also love mine and love the comfort and support it provides. Cannot imagine buying any other pillows from here on.

I do not understand the "cooling" technology, I could not tell a difference. The pillow is heavy not my favorite. I love Tempur-pedic products but I will not buy this one again. They offer several other pillows that cost less that are much more comfortable. Be aware, pillows cannot be returned even if you do not break the shrink wrap.

We ordered Queen and king versions of these. We hoped for something at least thicker than an inch. These are like sleeping on deflated pancakes. We have neck pain and these aren’t the same Tempurpedic quality we have known in the past. Disappointed with the product

This product should not be classified as a pillow (or a cloud). The pillow is very dense, flat, and very heavy. It also does not fit any conventional pillowcases. It is not worth the money or the hassle. I am left with trying to dispose of the “pillows” only have purchased them about two months ago.

For years now, I have not been even getting a good nights sleep. I'd wake up from neck pain and carried the pain throughout the day. I have invested in SO MANY pillows looking for any relief. I purchased these pillows on reviews and recommendations for myself and my husband. I am exceedingly pleased with my purchase and finally, the next pain is GONE and I get an extra hour or two of sleep! I wish I had found these pillow sooner! Thank you tempur-pedic!

My son was always talking about how great this pillow was but I was very skeptical because I have never found a pillow that made me comfortable at night even other memory foam pillows. I ordered two to have at the house when my son and his wife come to visit and my son said, “just try one.” I was skeptical at first and now, someone does not get the extra pillow when they visit because I took it! Very happy and waking up much more comfortable no more jaw pain from sleeping on an uncomfortable pillow.

The process of ordering, shipping, and receiving the pillow were all fantastic! Unfortunately we didn’t love the pillow. At the start of the night, the pillow felt great but my husband and I both had increased neck pain in the morning after waking up to a completely flat pillow. It was not as supportive as Tempur-Pedic pillows we’ve had in the past. Not sure if the quality has changed?

In my opinion this pillow is not supportive at all. Too soft and too low. I hardly use this pillow. I was expecting to get a heavier firmer pillow. Not too firm, but firmer than this one. The description read this pillow is good for side and back sleepers. I don't think so at all. There is no support. I personally will not recommend.