Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the arms. We have a customer support team that would like to assist. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Thank you for sharing your feedback regarding our office chair. We apologize that it did not meet your expectations in terms of comfort. At our company, we offer a wide range of chairs with varying features and designs to suit different preferences and needs. We would be happy to recommend some options that may better suit your needs. Please feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com for further assistance.

We’re sorry to hear about your frustrating experience with the assembly of your chair. That’s certainly not the quality we aim to provide. If there’s anything we can do to help resolve the issue, such as troubleshooting or providing replacement parts, please don’t hesitate to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com. We appreciate your feedback and are here to assist if needed!

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing with the noise issue. We have a customer support team that would like a chance to assist so you can use your chair without the noise. Please do not hesitate to reach out for further support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.