Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the bolt not fitting. We have a customer support team that can troubleshoot and assist with this issue. Please do not hesitate to reach out for further support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re very pleased to hear that this chair has been a perfect fit for working from home, in your case. We love that even after hours of use it still remains comfortable and supportive. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re pleased to hear that it lives up to your expectations in terms of quality and comfort. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the seat cushion material. We are very sorry to hear about the condition of your chair and understand your frustration of being the waitlist. Please contact us at serviceescalations@trueinnovations.com, and please include your review so we have all the necessary context to provide support. Please do not hesitate to reach out if you ever need further support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We are so pleased to hear that this is the best chair you have ever used from the design to the comfort of the cushions. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Thank you for taking the time to give us your thoughts on your chair. We value your opinion and are reviewing your statements. We are sorry to hear that you feel this way. If you need additional service on the chair, please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.