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Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
4.6 out of 5 stars
stars
2,590 ratings1,018 reviews
  1. 5 stars75% (1,949)
  2. 4 stars15% (399)
  3. 3 stars4% (108)
  4. 2 stars2% (53)
  5. 1 star3% (81)

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Showing 531-540 of 1,018 reviews
May 24, 2026
Reviewer name: Luis alberto T
5 out of 5 stars
5 out of 5 stars review

Super Comfortable

The Chair provided a satisfactory seating experience and offered support during extended periods of use.

Review from Living Style Group
Helpful?2VORESHV2JMC15252455294
May 2, 2026
Reviewer name: Amish D
5 out of 5 stars
5 out of 5 stars review

2 days and still.good

Went to register and and ask me for review and I've had it two days so for a two-day review it is good so far

Review from Living Style Group
Helpful?2VORESHV2JMC15252455294
May 4, 2026
Reviewer name: Patricia A
5 out of 5 stars
5 out of 5 stars review

Office Chair

Appears to be a great chair. Easy to assemble. Haven’t sat in it much since we just got it yesterday.

Review from Living Style Group
Helpful?2VORESHV2JMC15252455294
May 16, 2026
Reviewer name: Lisa M
5 out of 5 stars
5 out of 5 stars review

Very Fine Product

Excellent support, very comfortable. Why pay for an unknown when Serta offers this chair at a reasonable price?

Review from Living Style Group
Helpful?2VORESHV2JMC15252455294
Jan 19, 2024
Reviewer name: Danielle Sumpman
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing chair, very happy with this purchase

This chair is great! We use it for our desk and also when we game & it helps our backs so much!! We are so happy with this purchase and are considering buying a second chair

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

We greatly appreciate your positive feedback regarding Serta's Office Chair. It's wonderful to hear that the chair has met your expectations. We take pride in providing our customers with top-quality products and are delighted to have been able to contribute to your comfort while you game. Your review means a lot to us, and we look forward to providing you with excellent service in the future. Please reach out to our service team at service@trueinnovations.com or 800-379-9773 if you need assistance with your chair. We appreciate your purchase, thank you for being a valued customer.

Nov 24, 2025
Reviewer name: Tyler
2 out of 5 stars
2 out of 5 stars review

Comfortable but not durable

Very comfortable and easy to assemble, but as of 11/24 it already has a tear in the seam from ordinary use. Purchased on May of this year, so it barely lasted 6 months without damage.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the seam of one of the cushions. Please do not hesitate to reach out for further support as we have a customer support team that can assist for something like this. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Jul 28, 2026
Reviewer name: Glenn
1 out of 5 stars
1 out of 5 stars review

piece of junk

Its the most uncomfortable office chair I have ever purchased. I wouldn't recommend it to any one. The seat and armrests started to crack in many places after just 4 months. Its a piece of junk.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the material of the seat and arm pads. We are sorry to hear about the condition your chair and would like to assist. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Nov 21, 2025
Reviewer name: CLIFFORD
5 out of 5 stars
5 out of 5 stars review

This Chair is superior quality for the price. well made and worthy of the Serta name, especially for the price. Piping and stitching is superior, well padded. I hope it lasts because I really like it.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re pleased to hear that it lives up to your expectations in terms of quality and comfort. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Aug 23, 2025
Reviewer name: Stan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Buy

Great buy, is it perfect? No, but for $80 in store, it’s comfortable and decently made. I had a nearly identical chair under a different name that lasted a long time hopefully this will too.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We are very happy that your chair has been perfect for what you needed. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Aug 26, 2025
Reviewer name: Sherry
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Serta desk hair

Chair is nice & comfortable. My only complaint it will not slide under my desk. I have the seat as low as it will go but it still needs to go down a few more inches to slide under my desk.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to give us your thoughts. We value your opinion and are reviewing your suggestion. We are sorry that it did not fully meet your expectations but are glad it is comfortable overall. Please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.