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Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
4.6 out of 5 stars
stars
2,590 ratings1,018 reviews
  1. 5 stars75% (1,949)
  2. 4 stars15% (399)
  3. 3 stars4% (108)
  4. 2 stars2% (53)
  5. 1 star3% (81)

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Showing 521-530 of 1,018 reviews
Sep 1, 2024
Reviewer name: Tina
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Office Chair

We bought this chair for my husbands work from home days. He said the chair is comfortable. His knock is that the back can’t be adjusted.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for your feedback on the Office Chair. We appreciate your honesty about the pros and cons of the chair. Please feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com if we can be of assistance in the future.

Sep 26, 2024
Reviewer name: Linda
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome Chair

Perfect chair for my husband. He is a tall man and 230 lbs. He said that is the most comfortable chair he has had in years.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for sharing your positive experience with our office chair. We are thrilled to hear that it has met your expectations in terms of comfort and quality. Your review means a lot to us, and we look forward to providing you with excellent service in the future. Please contact us at 800-379-9773 or service@trueinnovations.com if you need assistance with your chair.

May 31, 2026
Reviewer name: Lori L
3 out of 5 stars
3 out of 5 stars review

Stitching on the seams

This is my 2nd chair. The seams on the seat of the first chair came out and made the seat uneven and lumpy.

Review from Living Style Group
Helpful?2VORESHV2JMC15252455294
Mar 20, 2026
Reviewer name: David P
5 out of 5 stars
5 out of 5 stars review

Comfy

Very comfortable especially the cushioned armrests. Great for those who spend lots of time studying the market.

Review from Living Style Group
Helpful?2VORESHV2JMC15252455294
Mar 4, 2026
Reviewer name: Lisa L
5 out of 5 stars
5 out of 5 stars review

Great chair for a great value!

For the cost of the chair, this was a great value. Very comfortable and looks good. Assembly was not difficult.

Review from Living Style Group
Helpful?2VORESHV2JMC15252455294
May 2, 2026
Reviewer name: Amish D
5 out of 5 stars
5 out of 5 stars review

2 days and still.good

Went to register and and ask me for review and I've had it two days so for a two-day review it is good so far

Review from Living Style Group
Helpful?2VORESHV2JMC15252455294
Feb 10, 2026
Reviewer name: Angely
5 out of 5 stars
5 out of 5 stars review

Good quality

I work remotely and needed a good chair for 8 and this works like a charm. So comfty and it also looks good.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re very pleased to hear that this chair has been a perfect fit for working from home, in your case. We love that even after hours of use it still remains comfortable and supportive. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

May 4, 2026
Reviewer name: Patricia A
5 out of 5 stars
5 out of 5 stars review

Office Chair

Appears to be a great chair. Easy to assemble. Haven’t sat in it much since we just got it yesterday.

Review from Living Style Group
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Feb 21, 2025
Reviewer name: Jimmy69
1 out of 5 stars
1 out of 5 stars review

I do not recommend it

I bought this chair from Sam's Club about 9 months ago and this was a bad purchase. The arm rests are cracking and ripping.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing. Our customer support team would be glad to look into a solution for you as they can tell you about your chair's warranty and walk you through the process of getting this issue fixed. Please do not hesitate to reach out if you need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

May 16, 2026
Reviewer name: Lisa M
5 out of 5 stars
5 out of 5 stars review

Very Fine Product

Excellent support, very comfortable. Why pay for an unknown when Serta offers this chair at a reasonable price?

Review from Living Style Group
Helpful?2VORESHV2JMC15252455294