We were having trouble submitting the warranty request online. Caiti from ustomer Service provided excellent service in assisting our organization replace a tetherball system which had been unusable for a few months. She was courteous, accurate and efficient. Thank you so much!

Very easy to install. Might need two people if you lack upper body strenght. I've owned this tetherball set for roughly a month, although I've only used it once. Pumped up the ball for the first time and there was a microscopic hole that deflated after a few hits. Contacted customer service and they are in the process of sending out a replacement ball, for free. Their customer service team is currently overwhelmed at the moment due to Covid-19/Quarantine--everybody is buying new activities to play outside so it's no surprise! Be patient and their team will take care of you.

I order this online on July 4 before I went away on vacation and it was in my mail on July 22, I got back on July 23, I set it up July 24, and my kids ages 12 and two 9 year old's have not stopped using it ever since I set it up two weeks ago, it is the best!!!! the girls love it...100% perfect...I would definitely recommend it..

We bought this 2 years ago now, and it has been in constant use by our two boys (10-14). Great value for the money, and recently when the strap on the ball wore out from so much heavy use the company sent us a new one without any hassles! Great product and great service.

When we moved recently I took our tether ball apart to bring to our new home. I lost the hardware to put it back together. Eric from customer service was very helpful and had the parts I needed ship right away. He is making our yellow lab very happy. Thank you very much

My Grandsons play with this daily. No matter what else they are doing, one will say "Let's go play tetherball!!! And off they go. They love it. And this set is really solid. They did lose the top in one mighty return. We found all but two small parts. The company was amazingly helpful in getting replacement. It also was fairly easy to put together. We are very happy with this purchase.

I bought this Tetherball system a few years ago for my grandkids, who love playing with it, I E-mail Lifetime asking about a replacement for my broken pole, I later got a E-mail that lifetime was going to ship me a replacement pole at no charge to me, I'm very pleased with this company for standing behind their product, I would definitely buy from lifetime again, and would strongly recommend them to family and Friends. Thanks, Lifetime recommend this company and with no hesitation

Was looking for a tetherball set that would have been permanent, but love that you can move this one to wherever you want to play. This has worked out really well for our family. The only downsize was that when it was delivered it was in the original box with picture fully displayed on the front. This was a Christmas present and luckily my kids weren't home when it was delivered. The box is huge though, so I'm not sure how else they would deliver it. Just thought I'd give a heads up in case it's a surprise gift.

We bought this years ago, and it is lots of fun for younger and older kids. We are also a military family, so we move frequently, and ended up recently needing a new ball & rope. The customer service agent was super helpful and very prompt helping us with a replacement. Thank you!

By the time the package arrived the children were anticipating it and so we tried to find a way to make it work by going to the lumber yard for pieces that could adapt and put it together because I was too much hassle to return it and wait a week for another set to arrive