Customer reviews for Samsung 5.0 cu. ft. Front Load Washer with Super Speed Wash forMember photos









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Great options
[This review was collected as part of a promotion.] I bought this washer 2 months ago and it is great! I love how it connects to my phone to let me know when the load is complete. I love the numerous options for water temp, spin, soil level, etc... The only concern that I have with this washer is the softener compartment in the drawer. When I add the softener it seems to immediately go into the washer at the first wash rather than when it is rinse time. That is the only reason I gave it 4 stars.
Most Excellent Set!!
[This review was collected as part of a promotion.] The intuitive features of this Front Load washer were the main selling point for me. It is pretty adaptive depending on the type, size, or dirtiness of a given load. The 5.0 cu ft washer is plenty large to take on large loads including comforters. The 7.5 cu ft dryer is also up to the task to dry large loads of laundry. There's a super speed wash & super speed dry feature where you can do both in one-hour...amazing! Lastly, the washer & dryer combo with Artificial Intelligence (AI) and Wifi capabilities, has brought these appliances into the 21st century. After installing Samsung's Smartthings app on your smartphone, you can actually program when you want to start either your washer or dryer. Opting in for notifications, nets you alerts when your wash or dryer load is complete so you don't have to go check it any longer. Further, Samsung's AI informs you when your washer needs to be cleaned to keep it optimized. My wife and I have been completely satisfied. I received my 5 cu. ft. Extra Large Capacity Smart Front Load Washer in Brushed Black with Super Speed Wash and Steam for a discounted price for my honest review.
A Year Later: Still Loving My Washer
[This review was collected as part of a promotion.] I bought this a little over a year ago and it has been so amazing. We used to go to the laundromat 2-3 times per month and when I did the math it was cheaper to just finance the washer. So happy with my purchase.
Great washer with awesome smart features
[This review was collected as part of a promotion.] My husband and I love our new washer. When you have a family of six you always have a lot of laundry and this washer take what was once an annoyance and make it much more manageable. First off, this washer has a lot more space than most out there. With the amount of laundry we deal with, this is such a time saver for us, as it can handle bigger loads without issue. Another plus is the smart features it has. Once I start a load, I can walk away and get alerts on my phone when the load of wash is done. Gone are the days of getting busy and forgetting wet clothes in the washer only to have them smell horrible later. Now I always know when the load is done and can move them straight to the dryer. The next major time saver is the 28-minute speed wash cycle the washer can do. Being able to throw in a load and have it finish that fast is nice when you forget to wash the baseball uniform before the game in a few hours. The Steam sanitize option is nice as well, after a long day of the kids playing outside. This will help remove the stains and get rid of the germs they come across. This washer also has a self-clean option for the drum making sure clothes stay clean and smell great. Lastly it looks as my husband says, handsome and regal. All these things added together allow me to spend more time getting other things done and save me extra work. I now have more time to spend with the family doing things we enjoy, and it is thanks to this washer.
Don't last
We bought this last March. After 13 months the washer quit. Now we have clothes stuck inside and the door is locked. Have the same similar issue with their dishwasher. It quit working. Imagine the frustration when it only has a one year warranty. We also have Samsung microwave, stove and fridge. Done with Samsung
Impressive Washer with Smart Features
[This review was collected as part of a promotion.] This washer has been a fantastic addition to my home. It’s quiet, efficient, and has a modern, stylish look that fits well in my laundry space. The Smart Dial and AI-powered features make it incredibly easy to choose the right cycle, and everything comes out clean and fresh every time. The Super Speed Wash option is especially convenient when I’m short on time—it finishes a load in under 30 minutes without sacrificing performance. The large capacity easily handles big loads and bulky items like comforters. I also appreciate the SmartThings app integration. Getting cycle notifications on my phone and being able to start or stop the washer remotely is super convenient. Overall, this is a high-quality, reliable, and modern washer that I would confidently recommend to anyone looking to upgrade their laundry setup.
buyer beware
WORST washing machine on the market. 2 significant problems right after delivery. I have scheduled service with Samsung and they have cancelled on the day of service 4 times. I am considering taking a loss and replacing these machines after only 3 months of use. Bad product and bad service equal bad combination.
Hello there, We understand your frustration with having the service visit canceled four times. We want to help you arrange a service visit and fix your issue. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146575019) to help our team pull up your information. Have a great day. ^Camille
Mixed opinion
Washing machine seems good, I am using new one from past 45 days but it makes loud kirking sound while spinning. I am contacting samsung support to get this fixed. And I dont see the doors closing smoothly. The soap oil drawyer openinrg and closing is not smooth. There are IoT and other high tech features. The menu is very good.
We are here to help you to make your laundry experience better, Jai1. Let's go ahead and check why your washer is making a noise. Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected. Please check these links for details. Samsung washing machine is noisy https://www.samsung.com/us/support/troubleshooting/TSG01001985/ Understanding noises and error codes on your Samsung washer | Samsung US https://www.youtube.com/watch?v=SknGZKLd9AY Most retailers these days include washing machine installation at little to no cost, but if you are looking for a DIY project, you can always tackle the installation yourself. Please check this link for details. Install a Samsung washing machine in your home/Level the washing machine https://www.samsung.com/us/support/answer/ANS00051342/ Your washing machine's dispenser is located in the detergent drawer. It dispenses detergent, bleach, or fabric softener properly during the cycle, so your clothing and other items come out clean. Please check these links for details. Dispenser drawer issues in Samsung washing machine https://www.samsung.com/us/support/troubleshooting/TSG01207154/ How to operate your Samsung washer and dryer | Samsung US https://www.youtube.com/watch?v=pR-J0PWocN0 Keeping your Samsung washer clean is important because it prevents odors and mold from accumulating and keeps your washer performing the way it should. Please check this link for details. How to clean your Samsung washing machine https://www.samsung.com/us/support/answer/ANS00030150/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145309979) to help our team pull up your information. Thank you for being a valued customer of Samsung. Have a great day. ^Camille
Great features and looks so pretty !!
[This review was collected as part of a promotion.] I just got the set this weekend and I am so excited! My clothes came out cleaner than my prior washer. I didn’t even know my clothes weren’t as clean as they could have been. I love that you can see how long of a cycle you are selecting with several to choose from. It looks absolutely beautiful also !
Better than expected
[This review was collected as part of a promotion.] I was a little skeptical about ordering a washer brand that I have never used and I glad that I did. My laundry smells so much better. As a matter of fact I don't think the maytag that I was using was cleaning my laundry at all. I am very happy with my purchase and I definitely would buy again.

