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Customer reviews for Samsung 6.0 cu. ft. Smart Freestanding Gas Range with Self Clean for
Samsung 6.0 cu. ft. Smart Freestanding Gas Range with Self Clean
4.3 out of 5 stars
stars217 ratings215 reviews
  1. 5 stars67% (145)
  2. 4 stars15% (32)
  3. 3 stars6% (14)
  4. 2 stars4% (9)
  5. 1 star8% (17)

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Showing 151-160 of 215 reviews
Jun 27, 2022
ronmci
5 out of 5 stars review

Excellent Stove and Oven

[This review was collected as part of a promotion.] We have been very happy with the operation and ease of use of this range. It replaced one that was many years old so just the technology alone was a great improvement.

Review from Samsung US
Helpful?2L0MPURZS8C415239959090
Apr 14, 2023
Need an oven
2 out of 5 stars review

Control panel problem

[This review was collected as part of a promotion.] After about having for about 5 months the control panel for the oven stopped working and still waiting for a resolution

Review from Samsung US
Helpful?2L0MPURZS8C415239959090
reply from Customer Care

Hi There, We want you to effectively use your range for efficient cooking. Below are tips to get the control panel up and running! The display on your oven is intended to light up only the functions you need at any particular moment. If there seems to be an error on display, such as incomplete digits, cycling the power may reset the panel and get it working again. Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed: https://www.samsung.com/us/support/troubleshooting/TSG01110183/ To disable the "Oven lock" function, kindly turn to page 28 and page 46 to learn more information about "The display goes blank" of the model's user manual for reference: https://downloadcenter.samsung.com/content/UM/202207/20220713101924684/NX60A6311SS_AA_DG68-01340A-03_EN_MES_CFR_220712.pdf Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145685321, to help our team pull up your information. Have a great day! ^Chrystel

Jan 3, 2022
usmansams
4 out of 5 stars review

Great Range!!!

[This review was collected as part of a promotion.] I bought this a couple months ago and it's worked wonders so far with so many great features like smart functionality, dual burner etc. Highly recommended!!!

Review from Samsung US
Helpful?2L0MPURZS8C415239959090
Jan 10, 2022
JohnP
5 out of 5 stars review

Great product with excellent features!

[This review was collected as part of a promotion.] I purchased a few months ago. So far, so good. Seems well built and well equipped. The style is complimentary to any kitchen.

Review from Samsung US
Helpful?2L0MPURZS8C415239959090
Jan 19, 2024
Buystove
5 out of 5 stars review

Nice Range

[This review was collected as part of a promotion.] The range is pretty nice with the heat that it outputs, but I will update on the longevity of it if anything happens to it.

Review from Samsung US
Helpful?2L0MPURZS8C415239959090
Aug 5, 2023
Thais
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I bought this product a month ago. It is easy to clean and I love control the temperature through my phone.

Review from Samsung US
Helpful?2L0MPURZS8C415239959090
Nov 5, 2021
Unkwn
2 out of 5 stars review

It started great, but then it started

[This review was collected as part of a promotion.] Bought it about 2 month ago now, it started working great but now beeping starts, and locks by itself, as well as a code appears and goes away.

Review from Samsung US
Helpful?2L0MPURZS8C415239959090
reply from samsungcare

I would be frustrated as well if I had to deal with this myself. Thank you for bringing this to our attention. The best method to resolve this is power resetting the range by unplugging it or turning off the circuit breaker to it for a few minutes, and then turning it back on again. If you are still experiencing these problems after this. I would recommend contacting us by using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 This is your ticket number: 1143873643

Oct 7, 2022
Dee Dee
4 out of 5 stars review

Ultra large range

[This review was collected as part of a promotion.] I enjoy using the many stove top burners. My cookware fits perfectly. The food is always evenly cooked.

Review from Samsung US
Helpful?2L0MPURZS8C415239959090
Sep 17, 2021
jdhend
5 out of 5 stars review

Good range

[This review was collected as part of a promotion.] Owned for a couple of months. Looks good, works great. Love the high blue of the front burner, works great for wok cooking.

Review from Samsung US
Helpful?2L0MPURZS8C415239959090
Jan 4, 2022
Sunshine
3 out of 5 stars review

Good features

[This review was collected as part of a promotion.] My range was purchased a month ago and the front left eye stopped working and you guys still haven't sent a technician out to check it.

Review from Samsung US
Helpful?2L0MPURZS8C415239959090
reply from Samsungcare

I'm sorry about that. I know repair process can be time-consuming. We are still working hard to get your range back working so you can go back to enjoying your product. Please shoot us a message at our Social Media team, so we can resolve this for you. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use the ticket number: 1144065336