We're sorry to hear this, and want to assure you that we have many quality checks to ensure the PowerWash makes cleaning dishes a breeze. We'd like to get more information about your experience to help, as well as share this with our Quality Team. When you have a chance, please get in touch with us at (800) 777-8337.

We're sorry you're finding the trigger hard to squeeze, Marcella. When using our Dawn Powerwash, make sure the trigger is unlocked. The product should be in the locked position on store shelves. Look for a cutout in the white plastic that shows a yellow marking at the top of the sprayer, that needs to be aligned with the cutout at the tip of the nozzle. When those cutouts are matched up and the yellow shape is completed, then it is unlocked. When the cutouts are not matched up and the yellow shape is incomplete, it is in a locked position. Once unlocked and ready to spray, ensure to pull the trigger firmly and all the way for a full spray. If you're still havieng trouble with the sprayer, we'll be happy to assist you. Please give our Dawn Team a call at 1-800-725-3296 from 9AM – 6PM EST Monday – Friday.