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Member ratings & reviews for
Char-Broil 3 Burner IR Gas Grill
3.8 out of 5 stars
stars102 ratings102 reviews
  1. 5 stars43% (44)
  2. 4 stars25% (25)
  3. 3 stars13% (13)
  4. 2 stars7% (7)
  5. 1 star13% (13)
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Showing 51-60 of 102 reviews
Jun 10, 2014
Nightgriller
2 out of 5 stars review

Verified Purchase

Not as good as expected

This grill has not performed as well as I anticipated. The igniter does not work after only 1 year and the logo has already faded off. Very difficult to clean.

Review from Char-Broil, LLC
Helpful?779WGOKFH2KG15229750284
reply from SME

We're sorry to hear of the issues encountered with this grill. Has the battery been replaced in the electronic ignition? Please give us a call at 1-800-241-7548 and our knowledgeable grill service specialists will be more than happy to best investigate this and assist you.

Jun 10, 2014
Cubs
5 out of 5 stars review

Verified Purchase

Best Grill We Ever Bought

My husband loves this grill and it is the best grill he has ever had and the food turns out better than you would think -- you will not be disappointed -- I know ours is going to be used more and more -- LOVE IT!!!!!!

Review from Char-Broil, LLC
Helpful?779WGOKFH2KG15229750284
reply from SME

Thank you for your review.

Jun 10, 2014
Wheeliam
5 out of 5 stars review

Verified Purchase

Char-Broil Performance 3 Burner TRU-IR Gas Grill

I didn't think they could improve on my old grill but this new one is over the edge. By far the best grill I've owned. Don't forget the great customer service too.

Review from Char-Broil, LLC
Helpful?779WGOKFH2KG15229750284
reply from SME

Thank you for your review.

Aug 5, 2016
Grilled
4 out of 5 stars review

Verified Purchase

One thing or another

The grill works fine. It was damage in shipping though. it was dented in back but i kept it and used it. Wasn't worth the impossible hassle of returning it. Had it half way put together when i noticed it. probally not do this again.

Review from walmart.com
Helpful?779WGOKFH2KG15229750284
Jul 13, 2016
Shannon
2 out of 5 stars review

Verified Purchase

Came damaged

It arrived bent and dented in 5 places. It is crooked. The tiny pointed screws were difficult to put in. Very disappointing, as it was a birthday present.

Review from walmart.com
Helpful?779WGOKFH2KG15229750284
reply from Charbroil

We're sorry to hear this. We value you as a Char-Broil customer and want to best assist with this. Please contact Char-Broil directly and we will help to replace any damaged parts.

Jul 1, 2014
Mike99026
4 out of 5 stars review

Verified Purchase

Well Worth The Cost

Assembly is relatively simple, even for a 70 year old. Only two problems encountered. Doors are not simple to get to align, and the battery holder for the pietzo igniters will not hold in the side wall.

Review from Char-Broil, LLC
Helpful?779WGOKFH2KG15229750284
reply from SME

Thank you for your review.

Jun 10, 2014
Vince
4 out of 5 stars review

Verified Purchase

Excellent grill!

I've had this grill for several months now and every meal cooked in this grill has been nothing short of perfect! It cooks evenly and it never flares up. Perfect control!

Review from Char-Broil, LLC
Helpful?779WGOKFH2KG15229750284
reply from SME

Thank you for your review.

Aug 4, 2016
bass237
4 out of 5 stars review

Verified Purchase

Great grill

Grill is awesome! The assembly is quite straightforward. It would be even better if the part numbers are labelled on each part, such as with a little sticker. Preheating is fast, outcomes are restaurant quality.

Review from walmart.com
Helpful?779WGOKFH2KG15229750284
Jun 13, 2014
caseyk
3 out of 5 stars review

Verified Purchase

Rotis Model???

I was in the market for a new grill and wanted one specifically to Rotis with. The grilling is great but the rotis'ing is poor. The sloped lid interferes with the meat and causes soot to displace on the meat.

Review from Char-Broil, LLC
Helpful?779WGOKFH2KG15229750284
reply from SME

We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Was a case created with us? Please give us a call at 1-800-241-7548 and we will be able to best assist.

Jun 10, 2014
ETgriller
3 out of 5 stars review

Verified Purchase

I like the Infrared

I now own the 4 burner unit which is a much better grill surface and pan design. The 3 burner unit is poorly designed since the perforated pans rust easily and are very hard to clean.

Review from Char-Broil, LLC
Helpful?779WGOKFH2KG15229750284
reply from SME

We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Was a case created with us? How was your grill normally cleaned? Whenever an issue is encountered please give us a call at 1-800-241-7548 and we will be able to best assist.