When you're in a hurry to wipe up a mess or catch a spill, the last thing you need is trouble tearing off a sheet. We have strict controls to check the quality of our products throughout the manufacturing process to ensure that our products always provide the quality and performance expected with Bounty. We appreciate that you're a longtime and loyal fan, and would definitely like to take a closer look to help with this. Please give us a call at 1-800-926-8689 from 9AM — 6PM EST Monday – Friday.

We're sorry to hear you had this experience with our Select-A-Size, as we have many checks in place to ensure our products get to you at their best. Please hold onto the product, as we will need to retrieve it for evaluation at this time. So we can learn more for our Quality Team, and help make this right, please give us a call at 1-800-926-8689.

We're sorry to hear that you feel this way, and we'll be sure to pass your thoughts along to our team. Your satisfaction means the world to us here at Bounty, and we can assure you that our paper towels go through many quality checks to ensure that you can enjoy the best possible results when using them. The last change we made to this product was in February 2021 when we upgraded them to trap and lock messes even faster than before. They also have a new emboss. We'd be happy to learn more about your experience and answer any questions you may have. When you're able, please give us a call at (800) 926-8689.

Thanks for sharing your feedback, Nancy22. We'd be happy to help you find a Bounty Paper Towel design that's more pleasing to you, so feel free to give us a call at (800) 926-8689.

We appreciate your long-time Bounty loyalty and that you took the time to share your recent experience. A less than perfect package of Bounty should never arrive in consumers' hands. We have a lot of processes in place to ensure the quality of Bounty, but it sounds like this one is not up to standard. We apologize for this and would like to gather some information for our Quality Assurance Team as well as try to make this right for you. Please give us a call at (800) 926-8689.