We'd hate to lose a customer like you, and we're sorry your towels didn't measure up to what you expected! With many quality checks in place during manufacturing, we're disappointed to know some rolls were missed, and you can be sure we're sharing your comments with the rest of our team. While we did update our Select-A-Size Sheets - so you use less on messes - the Bounty quality you know and love should be the same. We'd love to discuss this further and report the package of towels you have. Connect with us at 1-800-926-8689, M-F, 9 am-6 pm EST, when you get a chance, and we'll be happy to help!

We never want to disappoint a Bounty fan such as yourself, and we're sorry you had this experience. The change in our Select-A-Sheet towels is designed to allow spills to be trapped and absorbed faster with the Quicker Picker Upper. If you have questions or if we can help you further, please give us a call at (800) 926-8689.

With the many quality checks we have in place you should always get the best from Bounty, so we're sorry to hear this. We'd like to reassure you that we're still the quicker picker upper you can rely on, as well as get more information for our Quality Team, so when you have a minute, please reach out to us at (800) 888-3115.

We have many quality checks to ensure you always get the best, so we're sorry to hear that isn't the case this time. We'd like to reassure you that you can still rely on Bounty, so when you have some free time, please reach out to us at (800) 926-8689.

Your satisfaction means the most to us, so we have many quality checks to ensure you always get the best, Lisa. We'd like to get more information to help, as well as share this with our Quality Team, so when you have time please reach out to us at (800) 926-8689.

Your loyalty to Bounty is truly appreciated, but we're disappointed to hear about your recent purchase, since the quality of our products is one of our top priorities! We'd like to learn more to share with our Quality Team and help with this, so please give us a call at (800) 926-8689.

We're so sorry to hear about this. Our team is aware of a quality issue that may be impacting your recent experience with our product. This issue does not meet our high-quality standards and our team is implementing immediate interventions to address product quality outages. We are taking your feedback seriously and are implementing corrective actions with the highest urgency. We appreciate that you let us know this happened and we want to help you with this. Please contact us at 1-800-926-8689 from 9AM-6PM Monday-Friday

Lynnie, thank you do much for writing your review. We apologize for this experience with our paper towel. Our team is aware of a quality issue that may be impacting your recent experiences with our product. This issue does not meet our high-quality standards and our team is implementing immediate interventions to address product quality outages. We are taking your feedback seriously and are implementing corrective actions with the highest urgency. We appreciate that you let us know this happened and we want to help you with this as soon as possible. Please contact us at 1-800-926-8689 from 9AM-6PM Monday-Friday.

We're sorry to hear you haven't been able to find the Charmin Forever Roll lately. However, we're happy to let you know it is not discontinued at this time, although it was out of stock for a short period this month. You can still order it from our Forever Roll site. If you need help ordering, please give us a call at 1-800-777-1410 and we'll be happy to assist you.