You'll get the absorbency and strength you love from Bounty, thanks to our new Trap & Lock texture. It does all the cleaning for you, just drop a piece of the paper on your typical everyday mess, and watch how quickly it absorbs any unsightly, "Oops!" Need to share more? We're happy to help, dial 1 (800) 926-8689; we're answering calls Mondays through Fridays, from 9 AM to 6 PM, EST.

We're so sorry to hear about this. Our team is aware of a quality issue that may be impacting your recent experience with our product. This issue does not meet our high-quality standards and our team is implementing immediate interventions to address product quality outages. We are taking your feedback seriously and are implementing corrective actions with the highest urgency. We appreciate that you let us know this happened and we want to help you with this. Please contact us at 1-800-926-8689 from 9AM-6PM Monday-Friday

Bounty Paper Towels have been upgraded to "trap & lock" messes faster, so we're sorry to hear a loyal fan like yourself is disappointed with this change. Our products go through many quality checks to make sure they perform as expected, so we'd like to learn more to share with our Quality Team and help with this. Please give us a call at (800) 926-8689.

We never want to disappoint a Bounty fan such as yourself, and we're sorry you had this experience. The change in our Select-A-Sheet towels is designed to allow spills to be trapped and absorbed faster with the Quicker Picker Upper. If you have questions or if we can help you further, please give us a call at (800) 926-8689.

Your loyalty to Bounty is truly appreciated, but we're disappointed to hear about your recent purchase, since the quality of our products is one of our top priorities! We'd like to learn more to share with our Quality Team and help with this, so please give us a call at (800) 926-8689.

We're sorry a loyal Bounty fan like you has been having this experience, and we'll be sure to let our team know how you feel. We can assure you that we have many quality checks in place to ensure that you can enjoy the best results with our paper towels. The last change that we made to our paper towels was in February 2021, when we updated them so that they now trap and lock messes even faster. We'd be happy to look into this further, so please give us a call at (800) 926-8689 when you're able.

We understand how you feel and appreciate you sharing this review. Hearing from consumers like you is important to us, and we're sharing your comments with our product team. We would like to learn more from you to help us improve your Quicker, Picker, Upper experience. Call us at 1-800-926-8689, M - F, 9 a.m. to 6 p.m. EST to discuss this further.