This is such incredible loyalty, Mary, and it certainly means the world to us. We're so sorry to hear that you're feeling disappointed. We can assure you that we have many quality checks in place to ensure that you can enjoy using our paper towels, and we'll be sure to share this feedback with our team. When we updated our paper towels in 2021, we made them so that they trap and lock messes even faster, and they now have a new emboss. We'd like to learn more about your experience and answer any questions you may have. When you're able, please give us a call at (800) 926-8689.

We appreciate that you’re a loyal Bounty user, and are very sorry you're disappointed with the latest towels you've purchased. Our products go through many quality checks, and we try our very best to ensure that each roll meets our high standards. We'd like to talk with you more, to gather details so our Bounty Team can further help. Please give us a call Monday through Friday, between the hours of 9:00am to 6:00pm EST, at 1-800-926-8689 for additional assistance.

It's appreciated that you've counted on Bounty for years, and we're so sorry you're disappointed with your latest purchase. Our products go through many quality checks, and we try our very best to ensure that each arrives in good condition. Your satisfaction matters, and we'd like to talk in more detail and take a closer look at your product, to further help. Please give us a call at 1-800-926-8689 from 9AM — 6PM EST Monday – Friday.

Thanks for reaching out, Sida. We appreciate your feedback and are happy to share details regarding the square ft per roll. The general calculation uses the area of the sheet size times the amount of sheets on the roll. Then, divide this number by 144" (12" x 12"=1 sq. ft.). To help you best and know which roll sizes you'd like information for, please give us a call at (800) 926-8689,

You should always get the best from the many quality checks we have in place, so we're sorry to hear that wasn't the case this time. When you have a chance, please reach out to us at (800) 926-8689, and we'll get more information to help you, as well as share this with our Quality Team.

Your satisfaction means the most to us, so we have many quality checks to ensure you always get the best, Lisa. We'd like to get more information to help, as well as share this with our Quality Team, so when you have time please reach out to us at (800) 926-8689.

This isn't what you should expect with the many quality checks we have in place, and we're sorry to hear this. We'd like to help you, as well as share your experience with our Quality Team, so when you have a minute, please reach out to us at (800) 926-8689.

Please know, your trust in Bounty is incredibly important to us. We're sad that your recent purchase has you not feeling like Bounty is the paper towel for you. Our Quality Team only allows the best packs to pass through our doors, making their way to your local store. We'd like to learn more about your experience and help as best we can. When you've got a chance, please give us a call any Monday through Friday at 1 (800) 926-8689. We're answering calls between 9 AM to 6 PM, EST.

We can't thank you enough for your many years with us, Kathy. With the many quality checks we have in place you should always get the very best from Bounty, and we're disappointed to hear that wasn't the case this time. We'd like to get you reassured we're still the quicker picker upper that you can count on, so when you have a chance, please reach out to us at (800) 926-8689.

We have a lot of processes in place to ensure the quality of Bounty, but it sounds like this one is not up to standard! We'd like to learn more to share with our Quality Team and help with this, so please give us a call at (800) 926-8689.