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Customer reviews for Bounty Select-A-Size 2-Ply Paper Towels, 12 rolls, 120 sheets/roll for
Bounty Select-A-Size 2-Ply Paper Towels, 12 rolls, 120 sheets/roll
4.6 out of 5 stars
stars9,477 ratings6,024 reviews
  1. 5 stars83% (7,910)
  2. 4 stars8% (745)
  3. 3 stars3% (237)
  4. 2 stars2% (190)
  5. 1 star4% (395)
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Showing 741-750 of 6,024 reviews
Jul 11, 2022
MaryE
3 out of 5 stars review

Not the same Bounty

I am in my 70s and have bought Bounty towels for decades. The new version is not as soft nor does it last as long. I'm very disappointed, and I plan to try other brands to see if there is a better choice.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from The Bounty Team

This is such incredible loyalty, Mary, and it certainly means the world to us. We're so sorry to hear that you're feeling disappointed. We can assure you that we have many quality checks in place to ensure that you can enjoy using our paper towels, and we'll be sure to share this feedback with our team. When we updated our paper towels in 2021, we made them so that they trap and lock messes even faster, and they now have a new emboss. We'd like to learn more about your experience and answer any questions you may have. When you're able, please give us a call at (800) 926-8689.

May 28, 2024
nomorebounty
1 out of 5 stars review

Quality way down and what does LGBT have to do with paper towels??

We have been faithful bounty users but here lately they have not been the quality we are used to. And what on earth does pride month have to do with paper towels. Why does this have to infiltrate every aspect of our lives?

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from Customer Care

We appreciate that you’re a loyal Bounty user, and are very sorry you're disappointed with the latest towels you've purchased. Our products go through many quality checks, and we try our very best to ensure that each roll meets our high standards. We'd like to talk with you more, to gather details so our Bounty Team can further help. Please give us a call Monday through Friday, between the hours of 9:00am to 6:00pm EST, at 1-800-926-8689 for additional assistance.

Jan 20, 2023
Amber0987654321
1 out of 5 stars review

Not good

I've been using Bounty paper towel exclusively for several years. Whatever changes have been made recently have lessened the quality significantly. Bring back the old Bounty PLEASE.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from The Bounty Team

It's appreciated that you've counted on Bounty for years, and we're so sorry you're disappointed with your latest purchase. Our products go through many quality checks, and we try our very best to ensure that each arrives in good condition. Your satisfaction matters, and we'd like to talk in more detail and take a closer look at your product, to further help. Please give us a call at 1-800-926-8689 from 9AM — 6PM EST Monday – Friday.

Jan 28, 2024
Sida
2 out of 5 stars review

# of sheets per roll

Your marketing strategy fails to publish the number of sheets/roll or sq. Ft/roll so a person can see what the best deal is. I could care less 12=28. When you fail to give all the information it makes one wonder what you are hiding.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from Customer Care

Thanks for reaching out, Sida. We appreciate your feedback and are happy to share details regarding the square ft per roll. The general calculation uses the area of the sheet size times the amount of sheets on the roll. Then, divide this number by 144" (12" x 12"=1 sq. ft.). To help you best and know which roll sizes you'd like information for, please give us a call at (800) 926-8689,

Dec 20, 2022
JenNC
1 out of 5 stars review

What happened?!?!!!

The new paper towels horrible! Really wish I hadn't just bought a large package. I've been a loyal customer 20+ years but I'll be searching for a new brand based on this experience.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from Bounty Team

You should always get the best from the many quality checks we have in place, so we're sorry to hear that wasn't the case this time. When you have a chance, please reach out to us at (800) 926-8689, and we'll get more information to help you, as well as share this with our Quality Team.

Mar 22, 2023
Lisa6754
1 out of 5 stars review

Bad move

Clearly, inflation has something to do with this, but the paper towels are poor quality now. Why would we keep paying for this? And why not be honest with your loyal customers about why you cheaped out on us?

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from Bounty Team

Your satisfaction means the most to us, so we have many quality checks to ensure you always get the best, Lisa. We'd like to get more information to help, as well as share this with our Quality Team, so when you have time please reach out to us at (800) 926-8689.

Oct 15, 2022
Grandma49
1 out of 5 stars review

Stinky when wet

I am a long time user of Bounty paper towels. They are so much better than cheapy brands. The last ones I purchased are very stinky! No odor until they get wet. And then very stinky. I will be throwing the rest away, 6 rolls!

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from Bounty Team

This isn't what you should expect with the many quality checks we have in place, and we're sorry to hear this. We'd like to help you, as well as share your experience with our Quality Team, so when you have a minute, please reach out to us at (800) 926-8689.

Jul 15, 2022
Anonymous
1 out of 5 stars review

Rough Paper Towels

Much to my chagrin, the Bounty paper towel has changed. We were loyal Bounty consumers, but we no longer are! Time to start trying some other brands. Why would Bounty change something that was so good!?!

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from The Bounty Team

Please know, your trust in Bounty is incredibly important to us. We're sad that your recent purchase has you not feeling like Bounty is the paper towel for you. Our Quality Team only allows the best packs to pass through our doors, making their way to your local store. We'd like to learn more about your experience and help as best we can. When you've got a chance, please give us a call any Monday through Friday at 1 (800) 926-8689. We're answering calls between 9 AM to 6 PM, EST.

Nov 20, 2021
Kathy M
2 out of 5 stars review

What happened to the quality?

For years I've chosen Bounty over other brands such as Brawny because of the good quality. The last package of Bounty I bought was noticeably lower quality…thin and not as strong. Disappointing.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from Bounty Team

We can't thank you enough for your many years with us, Kathy. With the many quality checks we have in place you should always get the very best from Bounty, and we're disappointed to hear that wasn't the case this time. We'd like to get you reassured we're still the quicker picker upper that you can count on, so when you have a chance, please reach out to us at (800) 926-8689.

Apr 18, 2021
Sallyks
3 out of 5 stars review

Perforated sheets do not tear cleanly

I bought a multipack of the tear a sheet paper towels. Half the rolls had sheets that tore properly at the perforations, and half the rolls did not. Quality control seems to be lacking. Time for Six Sigma.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from The Bounty Team

We have a lot of processes in place to ensure the quality of Bounty, but it sounds like this one is not up to standard! We'd like to learn more to share with our Quality Team and help with this, so please give us a call at (800) 926-8689.