We certainly appreciate your great loyalty to Bounty over the years. We're sorry to hear that this has been your experience, since our paper towels do go through many quality checks to ensure that they reach you in the best possible condition. We'll be sure to pass this feedback along to the rest of our team. We'd like to mention that we did upgrade our paper towels in February 2021, and they now trap + lock messes even faster than before. As well, they feature a new emboss. We'd be happy to look into this further, so please give us a call at (800) 926-8689 when you have a chance.

We understand your frustration and will share your disappointment with our Product Team. Feedback from loyal consumers like you helps a lot, and we're always looking for ways to improve your experience with the Quicker, Picker, Upper, and comments like these mean a lot to us. We're so beary sorry about the Charmin Forever Roll, and if you'd like to discuss this further, call us at 1-800-926-8689, M - F, 9 a.m. to 6 p.m. EST, and we'll gladly assist you further.

You should always get the best from the many quality checks we have in place, so we're sorry to hear that wasn't the case this time. When you have a chance, please reach out to us at (800) 926-8689, and we'll get more information to help you, as well as share this with our Quality Team.

We appreciate you sharing this and are sorry you received an out-of-stock error. For further help with your order, contact our Charmin Forever Roll Team directly at (888) 592-8488.

We apologize for this experience with our paper towel and appreciate you reaching out. Our Bounty team is aware of a quality issue that may be impacting your recent experience with our product. This issue does not meet our high-quality standards and our Bounty team is implementing immediate interventions to address product quality outages. We are taking your feedback seriously and are implementing corrective actions with the highest urgency. Your loyalty is appreciated and we want to talk with you further to gather some details and help make this right. Please contact us at 1-800-926-8689 from 9AM-6PM Monday-Friday.

We can't thank you enough for your long time loyalty. We have many quality checks to ensure you always get the best, and we're just as disappointed to hear you didn't have the experience we expect. We'd like to reassure you that Bounty is still the quicker picker upper you can rely on, as well as getting more information for our Quality Team, so when you have a chance, please reach out to us at (800) 926-8689.

This is such incredible loyalty, Mary, and it certainly means the world to us. We're so sorry to hear that you're feeling disappointed. We can assure you that we have many quality checks in place to ensure that you can enjoy using our paper towels, and we'll be sure to share this feedback with our team. When we updated our paper towels in 2021, we made them so that they trap and lock messes even faster, and they now have a new emboss. We'd like to learn more about your experience and answer any questions you may have. When you're able, please give us a call at (800) 926-8689.