Your loyalty to Bounty is greatly appreciated, lynnper, so we're sad to read this review. Select-A-Size towels, like all our products, undergoes many quality checks at the plant to ensure you get the very best Quicker Picker Uppers. Since you didn't have the experience you or we expect, we'd like to learn a little more about your Select-A-Size rolls and help you out. Please give us a call at (800) 926-8689.

We can't tell you enough how much we appreciate you being part of our Bounty family for so long, Jenny. With the number of quality checks we have, you should always get the very best. We'd like to reassure you that we're still the quicker picker upper you can rely on, as well as get more information for our Quality Team, so when you have a chance, please reach out to us at (800) 926-8689.

Thank you so much for sharing your love of the Forever Roll, and know that it is a tough decision when we discontinue something. While we have discontinued the Bounty Forever Roll for now, we have launched the Bounty Mega Roll which is another great option for a long-lasting roll. We’ll share with our team that you’d like to see it return, and you’re welcome to call us at (800) 926-8689 for any other feedback.

We're certainly sorry to hear you're unhappy with the changes we've made to our paper towel. We've upgraded them to "trap & lock" messes faster, and since our products go through many quality checks to make sure they perform as expected, we'd like to learn more to share with our Quality Team and help with this. Please give us a call at (800) 926-8689.

It's disheartening to lose a loyal consumer like you, and we appreciate you sharing your honest feedback. We try our best to ensure each sheet you use is of the Bounty Quality you love and trust by performing many tests and quality checks during manufacturing, and we're sorry some rolled away that makes you feel this way. Hearing from longtime users like you mean a lot and helps us identify and fix these errors, and we'd love an opportunity to make this right. Please call us at 1-800-926-8689, M-F, 9 am to 6 pm EST, when you can, so we can report this quality and review the Bounty Towels you purchased.

We value your loyalty, and we're disappointed to hear your recent purchases haven't met our high quality standards. We haven't made any recent changes to our paper towels so we appreciate you taking the time to let us know. If you can give us a call at (800) 926-8689, we would love the chance to learn more and see how we can help.

We're sorry to hear you haven't been able to find the Charmin Forever Roll lately. However, we're happy to let you know it is not discontinued at this time, although it was out of stock for a short period this month. You can still order it from our Forever Roll site. If you need help ordering, please give us a call at 1-800-777-1410 and we'll be happy to assist you.

Our products go through many quality checks to make sure they reach you in perfect condition, so we're sorry to hear a less than perfect package of Bounty arrived in such a loyal fan's hands. We'd like to learn more about these perforation issues to share with our Quality Team and help with this, so please give us a call at (800) 926-8689.

You'll get the absorbency and strength you love from Bounty, thanks to our new Trap & Lock texture. It does all the cleaning for you, just drop a piece of the paper on your typical everyday mess, and watch how quickly it absorbs any unsightly, "Oops!" Need to share more? We're happy to help, dial 1 (800) 926-8689; we're answering calls Mondays through Fridays, from 9 AM to 6 PM, EST.