We're sorry a loyal Bounty fan like you has been having this experience, and we'll be sure to let our team know how you feel. We can assure you that we have many quality checks in place to ensure that you can enjoy the best results with our paper towels. The last change that we made to our paper towels was in February 2021, when we updated them so that they now trap and lock messes even faster. We'd be happy to look into this further, so please give us a call at (800) 926-8689 when you're able.

Thanks for being part of our Bounty family for so many years, Bob. The many quality checks we have in place should always provide you the very best, and we're sorry to hear this. We'd like to get more information to help, as well as share this with our Quality Team. When you have some time, please get in touch with us at (800) 926-8689.

We're sad to read your review, Chase, as we've actually improved the embossing on the towels, allowing for they to trap and lock more mess, faster than ever. Our Quality Team is very engaged in our factories, making sure every roll meets our high standards. We truly hope you give us a call, so we can get you back on the rolls we all know and love. We're here, Mondays through Fridays, from 9 AM to 6 PM, EST. Dial 1 (800) 926-8689, we hope to talk with you soon.

One of Bounty's claims to fame is its absorbency and strength, and we never want to let a loyal Bounty fan like yourself down. Our products go through many quality checks, and we try our very best to ensure that each arrives in good condition. We're sorry your latest purchase isn't meeting the standards we all know and love, and we'd like to take a closer look into this, so we can help. Please give us a call at 1-800-926-8689 from 9AM — 6PM EST Monday – Friday.

This isn't what you should expect with the many quality checks we have in place, and we're sorry to hear this. We'd like to help you, as well as share your experience with our Quality Team, so when you have a minute, please reach out to us at (800) 926-8689.

Thanks for reaching out. We're sorry for any disappointment with the size of our paper towel rolls. Our products go through lots of quality testing, so we would expect for our Double Rolls to still be 2x the amount of our Regular ones. We'd like to gather some information for our Quality Assurance Team and also try to make things right for you. Please give us a call at (800) 926-8689.

We appreciate that you’re a loyal Bounty user, and are very sorry you're disappointed with the latest towels you've purchased. Our products go through many quality checks, and we try our very best to ensure that each roll meets our high standards. We'd like to talk with you more, to gather details so our Bounty Team can further help. Please give us a call Monday through Friday, between the hours of 9:00am to 6:00pm EST, at 1-800-926-8689 for additional assistance.

Your satisfaction means the most to us, so we have many quality checks in place to ensure you get the best. We'd like to reassure you that we're still the paper towel you can rely on, as well as get more information for our Quality Team, so when you have time please reach out to us at (800) 926-8689.