Some time during this pandemic year, Bounty quality (when I could find it on the shelves in NYC area) has gotten so poor that I won't buy it again until I can be assured it is back to normal. It makes no sense to pay premium prices for a product that is almost unrecognizable now. The texture is hard and harsh (not even close to the soft feel I am used to), it is thin, absorbency is much reduced. One clear indicator of a change in manufacture is that the embossing pattern is different than before, and the newer embossing also varies,. Also, some tubes are soft and easily squashed. And some rolls seem to leave a strange white residue on hands or fabric, particularly when the double layers separate. A month or or two ago I called the Bounty support number at P&G and the support person seemed to be totally unaware of the hundreds (certainly more like thousands) of complaints about recent Bounty quality decline out there online. If P&G does not care enough about their Q&A, brand quality, and reputation to keep up with comments and complaints out there, and take complaints seriously, they should be ashamed. Those that care enough to complain speak for many hundreds or thousands more that don't take the time to write or call. We want our old, dependable, comfortable, helpful Bounty back (*not* speaking about B Essentials). Btw, if these issues are related to pandemic or other manufacturing, supply, materials problems, we out here will understand that, but we want the issues acknowledged, explained, and a timeline for return to normalcy. Just don't tell us we don't know our own, real experiences with your product. We know the changes we see, feel, experience are real. Don't insult us by insisting nothing has changed. We know, see, feel that it has.

I recall buying this product back in 2012. I scrutinized every brand and variation looking for the best value: a 2-ply paper towel with the highest square footage. What I proudly settled on: a Bounty 2-pack, labeled, "2 Double Plus rolls = 5 Regular rolls". ...it was 176.9 square feet total and had 193 sheets per roll. Fast forward to 2021. The got the same product, labelled, "2 Huge rolls = 5 Regular rolls. ...it s 110 square feet total and has 123 sheets per roll. I recently took the older one out of storage and am now looking at them both, side-by-side, the old and the new. Bounty, what are you trying to pull here?? It looks like I'll need to find a new go-to paper towel brand

I'm grateful to everyone who has taken the time to speak up about changes in Bounty. I've been buying large quantities of Select A Size for many years, but I think this time I'll just try buying one roll to judge for myself if they've stopped being the best paper towels.

I've been using Bounty exclusively for years as the benchmark for paper towels. But lately they seem to have deteriorated in quality. They have noticeably less absorbency and strength, and they don't tear off cleanly anymore. Not sure why, but this decline in product performance makes me want to shop around.

Have been using Bounty paper towels forever it seems. Last purchase was unbelievable, every time I tear a sheet off I have white paper particles and lint all over the place. I took a roll outside and tore off sheets and it was a mess, all over the patio and my black pants. They are thinner and now this, not sure what they are doing to make this happen but that's enough for me.

I bought new Bounty paper towels in December 2022 and they have changed materially for the worse. They are paper thin now and perform no better than less expensive no name brands. I didn't mind paying a premium for Bounty towels in the past because the quality was so much better, but no more. Might as well buy less expensive towels now.

Whatever you guys did to change a classic, please change it back. We have been loyal Bounty users for decades. The new towels more resemble a pack of bargain basement towels than they do the classic Bounty “quicker picker upper”. Question: Why spend a premium price for an inferior product? Answer: unless things get changed back, I won't be.

We have been using bounty for years, we have also been purchasing the big 12 rolls select a size. This is the second package we have purchased that when you go to tear a sheet off, the paper towel rips in almost a shred, it's a waste and I'm using more that I wish to. I'm very disappointed. I have used another brand which seems to tear correctly. Maybe that brand will be my new paper towel.

Have been using the Bounty Select-A-Size for years and have preferred Bounty over store brands because of the superior absorbency. However, I recently purchased a large package of Bounty Advanced, Select-A-Size, Longer Sheets. It was higher in price, not as thick, not absorbent, and no better than store brands. Very disappointed in quality.

I've been using Bounty paper towels for 35 years and beyond upset with the recent change in quality standards. Have always been happy to pay more for Bounty until now. It's just not worth it anymore and will be switching to another brand that's just as effective (or ineffective). So sad and hoping P&G returns to the previous product quality levels.