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Customer reviews for Bounty Select-A-Size 2-Ply Paper Towels, 12 rolls, 120 sheets/roll for
Bounty Select-A-Size 2-Ply Paper Towels, 12 rolls, 120 sheets/roll
4.6 out of 5 stars
stars9,477 ratings6,024 reviews
  1. 5 stars83% (7,910)
  2. 4 stars8% (745)
  3. 3 stars3% (237)
  4. 2 stars2% (190)
  5. 1 star4% (395)
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Showing 641-650 of 6,024 reviews
May 2, 2022
verydisappointed
1 out of 5 stars review

Bye Bye Bounty

I am very disappointed with the “new” and “upgraded” Bounty Towels. Have been using this brand for more than 20 years. Once I'm done with the current package, I will definitely be buying something different. If this change was meant to be an improvement, you need to go back to the drawing board.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from The Bounty Team

We're very sorry to hear about your disappointment. Your loyalty and satisfaction mean the world to us, and we're grateful for your feedback. Please know that all of our products are thoroughly tested to meet both of our high quality standards. We'd love the opportunity to learn more and see how we can help. Please give us a call at (800) 926-8689.

May 10, 2021
klakmd
3 out of 5 stars review

tester

Some time during this pandemic year, Bounty quality (when I could find it on the shelves in NYC area) has gotten so poor that I won't buy it again until I can be assured it is back to normal. It makes no sense to pay premium prices for a product that is almost unrecognizable now. The texture is hard and harsh (not even close to the soft feel I am used to), it is thin, absorbency is much reduced. One clear indicator of a change in manufacture is that the embossing pattern is different than before, and the newer embossing also varies,. Also, some tubes are soft and easily squashed. And some rolls seem to leave a strange white residue on hands or fabric, particularly when the double layers separate.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from The Bounty Team

We truly appreciate having a loyal Bounty fan like yourself, but please know we never want to leave you feeling disappointed. Our paper towel had some recent upgrades, so we're sorry to hear about the quality of your recent purchase, since this certainly isn't something we'd expect! We'd like to learn more and help with this, so please give us a call at (800) 926-8689

May 29, 2024
Skyy
1 out of 5 stars review

Bring back the prints!

I'm extremely disappointed that my favorite paper towels and napkins are no longer available with prints. I have been buying Bounty towels and napkins for years and years. Do you save that much by only selling plain white that you won't even give us the choice? I am forced to switch to Sparkle towels because they still have prints. I refuse to buy plain white towels OR napkins. You've lost a customer and it's too bad because I like the quality.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from Customer Care

Thank you for sharing this with us, Our Bounty is put through many quality checks to ensure they arrive to you in the perfect condition, and would not expect for yours to be missing prints. We'd like to look into this further, and would appreciate you giving us a call at (800) 926-8689.

Nov 3, 2023
RevB
5 out of 5 stars review

Mega Roll

Mega Roll is my jam... I have two messy kids... I spill things... My wife spills things... My dog and cats knock things over... The answer? Mega Roll. Its added girth matches our chaotic lifestyle. I don't have time to search for multiple diminutive paper towel rolls. I don't have the organizational abilities to keep track of a paper towel holder. What do I need more of? I need... more... Mega Roll.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
Jan 13, 2022
Raimes
1 out of 5 stars review

Awful / Bounty Changed

You keep saying you last changed your formula/technology in Feb 2021 but we don't believe you. Didn't start encountering these newer, less absorbent, inferior paper towels until literally a few weeks ago. Go back to the old formula or you'll have lost another 20+ year customer for good

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from Bounty Team

It means a lot to us that you've been part of our Bounty family for over 2 years! With the many quality checks we have in place, you should always get the best, so we're disappointed to hear your feedback. We'd like to chat and get more infomration to help, so when you have a minute, please get in touch with us at (800) 926-8689.

Feb 24, 2023
Pattieb
1 out of 5 stars review

New design

I've recently bought Bounty paper towels as I have done for many years the new way it is being made is awful I'm not sure why or who decided to change it but it's terrible I will be changing my paper towels to something soft like Bounty use to be. Very unhappy of the new design.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from Bounty Team

We can't thank you enough for your years of loyalty, Patti. We have a variety of quality checks to ensure you get the best, so we're sorry to hear that wasn't the case here. We'd like to get more information to help, as well as share your experience with our Quality Team, so when you have a minute, please reach out to us at (800) 926-8689.

Feb 10, 2023
pawmom
1 out of 5 stars review

Ouch!

Bounty paper towels were always my go-to. Then COVID happened and it seemed that the paper towels began to get thinner and more rough. I was willing to allow Bounty a temporary hall pass because of the pandemic, supply chain issues, etc. Now that we're past that, these paper towels seem to only be getting WORSE. How is that even possible? Don't even dare to think about drying your hands or face with these. In fact, do everything you can to avoid having these paper towels touch your skin at all because it's like sandpaper! These paper towels have gotten beyond rough. They say the definition of insanity is doing the same thing over and over and expecting different results. Time for me to stop being insane by continuing to buy Bounty when the quality has declined to this. I will be on the hunt for another paper towel brand.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from The Bounty Team

It's appreciated that Bounty has been your go-to paper towel for years. All of our Bounty products are made using the highest quality standards, and we check the quality of our products many times during the manufacturing process. We want you to receive Bounty in its best possible condition, and would like to take a closer look at the product that has been letting you down. Your satisfaction is important to us, and we'd like to talk with you in more detail to see how we can further help. Please give us a call at 1-800-926-8689 from 9AM — 6PM EST Monday – Friday.

Nov 29, 2021
amach
1 out of 5 stars review

Trap & Lock is Bait & Switch

I have used only Bounty paper towels for about 15 years. The *new* trap & lock technology is terrible. This is not a defect, this was done on purpose to cut costs and make a bigger profit. The towels feel less absorbent and are a tad thinner. When I wet the paper towel it shrinks down into a tissue-like texture and barely picks up a spill. I hope the company listens to its customers. Bring back the trusted, quicker, picker upper!

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from Bounty Team

We can't thank you enough for being part of our Bounty family for over 15 years. We have many quality checks to ensure you always get the best, so we're disappointed to hear about your experience. We'd like to grab a bit more information to best help, so when you have a chance, please reach out to us at (800) 926-8689.

Aug 8, 2023
Beverly0807
5 out of 5 stars review

The best paper towels ever

After trying other brands, I settled on Bounty and have never bought another brand. Absorbent, strong and can be rinsed out (depending on what it was used for) and re-used. On several occasions, I left a towel in my jeans pocket and washed the jeans. When I pulled the jeans out of the washer, the towel was still completely intact! That's a strong paper towel!

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
Sep 12, 2022
BookGirl22
1 out of 5 stars review

Sometimes Newer is Just Newer (…and Not Better)

Bounty was one of the few brands our household *never* compromised on, even during soaring inflation costs. It's also the brand I brought to my workplace—a public library—for the most delicate to messy cleaning tasks. While my commitment to the product—despite the price—has remained unwavering, the company appears to have fallen for gimmicks and inferior materials. The “web-like” texture is scratchy, stiff, and not as absorbent as its classic weave, and the sheets are thinner and do not hold up as they have in the past. This is the first time I have ever researched a standard “household supply” to post a review, and I do so to let other consumers know that, “Yes; something has changed about that terrific roll of Bounty you used to reach for,” and “No; you're not alone in your experience.” Procter & Gamble…do better. Fix this. Sometimes newer is just newer…and you've messed with a classic.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from The Bounty Team

Your trust and faith in Bounty is truly humbling, and we're sad you believe we've let you down. Please know, the upgrades we've recently brought into our towels aren't meant to be what you've described, so we're a bit confused on what you're receiving, versus what we expect. It's truly our hope you'll give us a call, at 1 (800) 926-8689, and share more about your pack. We're answering calls Mondays through Fridays, from 9 AM to 6 PM, EST. Call when you're able, and just like a good love story, get ready to fall back in love with Bounty once again.