I am very disappointed with the “new” and “upgraded” Bounty Towels. Have been using this brand for more than 20 years. Once I'm done with the current package, I will definitely be buying something different. If this change was meant to be an improvement, you need to go back to the drawing board.

Some time during this pandemic year, Bounty quality (when I could find it on the shelves in NYC area) has gotten so poor that I won't buy it again until I can be assured it is back to normal. It makes no sense to pay premium prices for a product that is almost unrecognizable now. The texture is hard and harsh (not even close to the soft feel I am used to), it is thin, absorbency is much reduced. One clear indicator of a change in manufacture is that the embossing pattern is different than before, and the newer embossing also varies,. Also, some tubes are soft and easily squashed. And some rolls seem to leave a strange white residue on hands or fabric, particularly when the double layers separate.

I'm extremely disappointed that my favorite paper towels and napkins are no longer available with prints. I have been buying Bounty towels and napkins for years and years. Do you save that much by only selling plain white that you won't even give us the choice? I am forced to switch to Sparkle towels because they still have prints. I refuse to buy plain white towels OR napkins. You've lost a customer and it's too bad because I like the quality.

Mega Roll is my jam... I have two messy kids... I spill things... My wife spills things... My dog and cats knock things over... The answer? Mega Roll. Its added girth matches our chaotic lifestyle. I don't have time to search for multiple diminutive paper towel rolls. I don't have the organizational abilities to keep track of a paper towel holder. What do I need more of? I need... more... Mega Roll.

You keep saying you last changed your formula/technology in Feb 2021 but we don't believe you. Didn't start encountering these newer, less absorbent, inferior paper towels until literally a few weeks ago. Go back to the old formula or you'll have lost another 20+ year customer for good

I've recently bought Bounty paper towels as I have done for many years the new way it is being made is awful I'm not sure why or who decided to change it but it's terrible I will be changing my paper towels to something soft like Bounty use to be. Very unhappy of the new design.

Bounty paper towels were always my go-to. Then COVID happened and it seemed that the paper towels began to get thinner and more rough. I was willing to allow Bounty a temporary hall pass because of the pandemic, supply chain issues, etc. Now that we're past that, these paper towels seem to only be getting WORSE. How is that even possible? Don't even dare to think about drying your hands or face with these. In fact, do everything you can to avoid having these paper towels touch your skin at all because it's like sandpaper! These paper towels have gotten beyond rough. They say the definition of insanity is doing the same thing over and over and expecting different results. Time for me to stop being insane by continuing to buy Bounty when the quality has declined to this. I will be on the hunt for another paper towel brand.

I have used only Bounty paper towels for about 15 years. The *new* trap & lock technology is terrible. This is not a defect, this was done on purpose to cut costs and make a bigger profit. The towels feel less absorbent and are a tad thinner. When I wet the paper towel it shrinks down into a tissue-like texture and barely picks up a spill. I hope the company listens to its customers. Bring back the trusted, quicker, picker upper!

After trying other brands, I settled on Bounty and have never bought another brand. Absorbent, strong and can be rinsed out (depending on what it was used for) and re-used. On several occasions, I left a towel in my jeans pocket and washed the jeans. When I pulled the jeans out of the washer, the towel was still completely intact! That's a strong paper towel!

Bounty was one of the few brands our household *never* compromised on, even during soaring inflation costs. It's also the brand I brought to my workplace—a public library—for the most delicate to messy cleaning tasks. While my commitment to the product—despite the price—has remained unwavering, the company appears to have fallen for gimmicks and inferior materials. The “web-like” texture is scratchy, stiff, and not as absorbent as its classic weave, and the sheets are thinner and do not hold up as they have in the past. This is the first time I have ever researched a standard “household supply” to post a review, and I do so to let other consumers know that, “Yes; something has changed about that terrific roll of Bounty you used to reach for,” and “No; you're not alone in your experience.” Procter & Gamble…do better. Fix this. Sometimes newer is just newer…and you've messed with a classic.