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Customer reviews for Bounty Select-A-Size 2-Ply Paper Towels, 12 rolls, 120 sheets/roll for
Bounty Select-A-Size 2-Ply Paper Towels, 12 rolls, 120 sheets/roll
4.6 out of 5 stars
stars9,477 ratings6,024 reviews
  1. 5 stars83% (7,910)
  2. 4 stars8% (745)
  3. 3 stars3% (237)
  4. 2 stars2% (190)
  5. 1 star4% (395)
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Showing 631-640 of 6,024 reviews
Sep 2, 2022
Dr Bounty User Engineer
2 out of 5 stars review

Loyal Bounty Customer disappointed in new pattern and texture

I've only purchase and use Bounty for my paper towels. Not only were they durable, but also soft enough for the paper towels to be used in many different applications. This recent change to the patter and texture made me go onto this website and write a review. I have not written a review good or bad for anything (product or a restaurant, etc.) in over a decade. Please change Bounty to how it was before with the original pattern and texture. Performance was perfect for many uses cases. While this new pattern/texture may have improved performance in some cases, it limits how expansive Bounty can be used for many applications. About me: I have a sweatshirt with a Bounty graphic logo on it because I loved Bounty so much, and I also have a Ph.D in engineering. Please change it back.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
May 29, 2024
TEXAS T
3 out of 5 stars review

TRIPLE ROLL

I have always used Bounty Select A Size. Now, however, it seems we are getting fewer towels on a roll. I recently bought the one roll, TRIPLE SIZE, and it didn't last as long as the single rolls that I used to buy. I think it is a rip off and the rolls do not state how many paper towels are on the roll. I think we are getting ripped off.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from Customer Care

At Bounty, a lot of thought goes into the design of our products to create features that we think you'll love, and we're dedicated to helping you pick up messes quicker and get the job done with one. We offer a variety of quality products at a great value, and all sheet counts and square footage are listed on the front of each Bounty package. . If you have further concerns or questions, we're here to help. Give us a call at 1-800-926-8689 from 9AM — 6PM EST Monday – Friday.

Apr 15, 2022
Jenfromtheblock
1 out of 5 stars review

Why the change?

I have exclusively bought bounty paper towels for my adult life (except during the first 6 months of covid when anything went) and expected the same feel I kniw and love when I pulled a roll out of my new package. But the roll looks smaller and the towels feel awful! They are thin and papery and really mess with my sensory issues. Really upset. Why the change?

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from Bounty Team

We can't thank you enough for your loyalty, Jen. With the many quality checks we have in place you should always get the very best, and we're disappointed to hear you didn't have the experience we'd expect. We'd like to reassure you that Bounty is still the quicker picker upper you can rely on, as well as get more information for our Quality Team, so when you have a minute, please reach out to us at (800) 926-8689.

Jan 25, 2023
Long time user no more
1 out of 5 stars review

The 'upgrade' is not

Like the many reviewers have noted, despite your claims of 'upgrade', your customers don't regard it as a success. Thinner, rougher, more linty and, despite your annoyingly repeated claim, they are, in MY household) NOT more absorbent, so it is really irrelevant what your results in your lab are telling you. And just want to note that at the top of this very website, you are featuring pictures if the OLD Bounty, with the diamond quilting. Looks very deceptive. Shame on you!

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from Bounty Team

Your satisfaction means the absolute most to us, so we have a number of quality checks to ensure you get the best. We're sorry to hear that hasn't been the case recently, and we'd like to reassure you that we're still the quicker picker upper you can rely on, as well as get more information for our Quality Team. When you have a little time, please reach out to us at (800) 926-8689.

Sep 6, 2023
MaxieMax
1 out of 5 stars review

Post Covid Quality

I have been a Bounty lover for 2 decades. I stockpiled the product at the onset of the pandemic. I have slowly begun replenishing my supply and I am fortunate not to have purchased too many. The turn-in quality caught me by surprise. I used to wash my dishes and then clean my counters with the same Bounty sheet. I have noticed that the sheet has already begun disintegrating before I'm done washing 6 small items. I am switching to another brand to give them a chance. I'm saddened to go but with the cost increase and quality decrease, I can no longer afford wasteful spending :(

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from Customer Care

We certainly appreciate your loyalty to Bounty over the years, and we're sorry to hear that you feel this way. We can assure you that our paper towels go through strict quality checks to ensure that they reach you in the best possible condition. We'd like to mention that in February 2023, we upgraded our paper towels so that they deliver improved absorbency. They have a clothlike look and texture to enable messes to be picked up more quickly & completely. We'll be sure to share your feedback with the rest of our team, and we'd also like to learn more about your experience. When you have a chance, please give us a call at (800) 926-8689.

Aug 15, 2022
Steele Glass
2 out of 5 stars review

Smearing issues

I had bought only Bounty brand towels to clean mirrors, glass handrails and heavy glass showers, for the past 26 years since starting my glass business. I have always thrown away the first two sheets because the glue residue that smears on the glass. I don't know what changes have been made but I can't hardly clean anything without smudges now!!!

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from The Bounty Team

Your experience with Bounty should still lead to the crystal clear, clean you, and we, expect. Using a different glass cleaner can sometimes lead to more streaks, as can heat/sunshine, because the cleaning spray can dry before it's wiped clean. Be sure you change towels frequently and use plenty of streak-free glass cleaner and clean paper towels. We'd be happy to help further, give us a jingle any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 926-8689, call when you can.

Mar 25, 2022
Umar
2 out of 5 stars review

Substandard product

I have been using Bounty for many years and I have recently noticed a change in the quality of the product. The sheets are thinner and weaker and they tear easily across the sheet instead of breaking along the perforated edges as the older product. Something definitely has changed in the manufacturing process as the product has deteriorated in quality. How unfortunate, but I hope you find this feedback helpful, as intended. Regards Umar

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from The Bounty Team

Umar, we appreciate you taking the time to leave your review. We value your feedback, and take consumer input, just like yours, into account when we make changes or improvements to the products. If you have any questions, or if we can help you further please give us a call at 800-926-8689.

Sep 22, 2022
Yikes
1 out of 5 stars review

Bad

The most recent pack of select-a-size triple rolls I purchased is terrible quality. Like other reviewers, paper towels are one of the few products I insisted on keeping with one brand, Bounty, for the high quality. I'm not sure what prompted the changes in the paper towels, but the two ply's are completely separated before you even tear the towel off the roll. The towel is thin and the texture is scratchy. Generic paper towels are completely horrible, which is why we insisted on keeping with Bounty, but, WOW, bad quality.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from Bounty

Yikes, thanks for leaving your review. We're very sorry to learn about your recent experience with Bounty Select-A-Size. Please know that we rigorously evaluate our paper towels to ensure top quality and performance, so your feedback is taken seriously and will be shared with our Quality Assurance Team. If you wouldn't mind giving us a call at (800) 926-8689, we'd like to gather some additional details and help you out!

Sep 20, 2022
FormerTeamBounty
1 out of 5 stars review

If it ain't broke, don't fix it…

Whatever you guys did to change a classic, please change it back. We have been loyal Bounty users for decades. The new towels more resemble a pack of bargain basement towels than they do the classic Bounty “quicker picker upper”. Question: Why spend a premium price for an inferior product? Answer: unless things get changed back, I won't be.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from The Bounty Team

Thank you for your review, and for your input regarding our rolls. We truly appreciate hearing from our loyal consumers, as your happiness is our goal. While we did bring in an updated weave, helping improve absorption, the changes you're talking about isn't what we expect. Our Quality Team reviews every roll, making sure you're getting the full value of your dollar, it's possible your pack was missed. We hope you'll call us at 1 (800) 926-8689, any Monday through Friday, from 9 AM to 6 PM, EST, so we can roll you the best help.

Jan 13, 2022
Raimes
1 out of 5 stars review

Awful / Bounty Changed

You keep saying you last changed your formula/technology in Feb 2021 but we don't believe you. Didn't start encountering these newer, less absorbent, inferior paper towels until literally a few weeks ago. Go back to the old formula or you'll have lost another 20+ year customer for good

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from Bounty Team

It means a lot to us that you've been part of our Bounty family for over 2 years! With the many quality checks we have in place, you should always get the best, so we're disappointed to hear your feedback. We'd like to chat and get more infomration to help, so when you have a minute, please get in touch with us at (800) 926-8689.