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Customer reviews for Bounty Select-A-Size 2-Ply Paper Towels, 12 rolls, 120 sheets/roll for
Bounty Select-A-Size 2-Ply Paper Towels, 12 rolls, 120 sheets/roll
4.6 out of 5 stars
stars9,477 ratings6,024 reviews
  1. 5 stars83% (7,910)
  2. 4 stars8% (745)
  3. 3 stars3% (237)
  4. 2 stars2% (190)
  5. 1 star4% (395)
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Showing 621-630 of 6,024 reviews
Aug 15, 2022
Steele Glass
2 out of 5 stars review

Smearing issues

I had bought only Bounty brand towels to clean mirrors, glass handrails and heavy glass showers, for the past 26 years since starting my glass business. I have always thrown away the first two sheets because the glue residue that smears on the glass. I don't know what changes have been made but I can't hardly clean anything without smudges now!!!

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from The Bounty Team

Your experience with Bounty should still lead to the crystal clear, clean you, and we, expect. Using a different glass cleaner can sometimes lead to more streaks, as can heat/sunshine, because the cleaning spray can dry before it's wiped clean. Be sure you change towels frequently and use plenty of streak-free glass cleaner and clean paper towels. We'd be happy to help further, give us a jingle any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 926-8689, call when you can.

Jan 29, 2023
BringBackBounty
1 out of 5 stars review

The New Coke of Paper Towels

You can give me all the data you want on how absorbent these new towels are, we touch these with our hands, dry our hands, etc. The feeling of these new towels are horrible. Let's hope that like Coca-Cola, that the folks at Proctor and Gamble realize this was a bad decision and bring back “Bounty Classic”. The folks in R&D and Marketing should get a big black eye over this one.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from The Bounty Team

We're sorry to hear you're unhappy with our paper towel change, but we truly appreciate you taking the time to share your feedback. Your comments are taken very seriously, and we assure you they will be passed onto the rest of our team. Please don't hesitate to give us a call at (800) 926-8689 if there's anything else we can do for you. We're always more than happy to help.

Nov 24, 2022
RMS2022
1 out of 5 stars review

Skimpflation at its finest

Take a look at the headlines that forced Smart Balance to go back to their original formula. They thought we wouldn't notice that water was the first ingredient. What did Bounty do? It now has that Dollar General paper towel feel to it. The half sheets stay curled up. They feel like plastic was added or some other addition. Not as soft. Please go back to what it was. Do your executives use the product? They would know right away.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from The Bounty Team

Thank you for taking the time to reach out to us about our Bounty Paper Towels. We appreciate your feedback and will make certain to let our teams know how you feel. It may help to know that we improved our towels to allow them to grab hold of and pick up messes even quicker. If you have questions or if we can help you further, give us a call at (800) 926-8689.

Nov 29, 2021
amach
1 out of 5 stars review

Trap & Lock is Bait & Switch

I have used only Bounty paper towels for about 15 years. The *new* trap & lock technology is terrible. This is not a defect, this was done on purpose to cut costs and make a bigger profit. The towels feel less absorbent and are a tad thinner. When I wet the paper towel it shrinks down into a tissue-like texture and barely picks up a spill. I hope the company listens to its customers. Bring back the trusted, quicker, picker upper!

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from Bounty Team

We can't thank you enough for being part of our Bounty family for over 15 years. We have many quality checks to ensure you always get the best, so we're disappointed to hear about your experience. We'd like to grab a bit more information to best help, so when you have a chance, please reach out to us at (800) 926-8689.

Feb 10, 2023
pawmom
1 out of 5 stars review

Ouch!

Bounty paper towels were always my go-to. Then COVID happened and it seemed that the paper towels began to get thinner and more rough. I was willing to allow Bounty a temporary hall pass because of the pandemic, supply chain issues, etc. Now that we're past that, these paper towels seem to only be getting WORSE. How is that even possible? Don't even dare to think about drying your hands or face with these. In fact, do everything you can to avoid having these paper towels touch your skin at all because it's like sandpaper! These paper towels have gotten beyond rough. They say the definition of insanity is doing the same thing over and over and expecting different results. Time for me to stop being insane by continuing to buy Bounty when the quality has declined to this. I will be on the hunt for another paper towel brand.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from The Bounty Team

It's appreciated that Bounty has been your go-to paper towel for years. All of our Bounty products are made using the highest quality standards, and we check the quality of our products many times during the manufacturing process. We want you to receive Bounty in its best possible condition, and would like to take a closer look at the product that has been letting you down. Your satisfaction is important to us, and we'd like to talk with you in more detail to see how we can further help. Please give us a call at 1-800-926-8689 from 9AM — 6PM EST Monday – Friday.

Apr 16, 2022
Luke
1 out of 5 stars review

Thinner and tear easily; it wasn't broke why fix it?

I recently got a new pack of Bounty paper towels. They used to hold up great while scrubbing tough sticky messes on the countertop. Now they feel cheap, like a bargain brand, and tear easily. Real disappointment from a former lifelong Bounty buyer. No longer!

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from The Bounty Team

Every sheet should hold up to the Bounty standard, Luke. We're sorry to hear you had this experience, and we'd love the chance to make this right for you. Please give us a call at (800) 926-8689, and our team will be happy to help!

Jan 6, 2022
IndyLisa
1 out of 5 stars review

Bounty paper towels changed - So will I after 25 years

There are two name brand products I always had to have. Bounty Paper Towels and Northern Toilet Paper. Two months ago, I bought an eight pack of Bounty paper towels as I typically do, and have been doing so for my kitchen for over 25 years. The new Bounty paper towels are thin, cheap, horrible quality, and indistinguishable from previous Bounty paper towel products. Store brand paper towels are now better than the new Bounty paper towels. I'm not talking about the new Essentials brand of Bounty paper towels. I am talking about the standard Bounty paper towels I had been using for 25 years. Bounty paper towels lost a long-time customer. I will not spend the kind of money they charge for a now horrible product. After 25 years of only buying Bounty paper towels, I will be switching to Brawny as long as I can find their product. Now, the difference between Bounty and Brawny is like night and day.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from The Bounty Team

We're sorry to hear that such a loyal Bounty fan like you had this experience, Lisa. We can assure you that our paper towels go through many quality checks to ensure that they reach you in the best possible condition. The last change we made to our paper towels was in February 2021, when we upgraded them so that they now trap and lock messes even faster. We don't want you to have to say goodbye to Bounty, so please give us a call at (800) 926-8689 when you have a chance. We'd be happy to learn more.

Feb 24, 2023
Pattieb
1 out of 5 stars review

New design

I've recently bought Bounty paper towels as I have done for many years the new way it is being made is awful I'm not sure why or who decided to change it but it's terrible I will be changing my paper towels to something soft like Bounty use to be. Very unhappy of the new design.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from Bounty Team

We can't thank you enough for your years of loyalty, Patti. We have a variety of quality checks to ensure you get the best, so we're sorry to hear that wasn't the case here. We'd like to get more information to help, as well as share your experience with our Quality Team, so when you have a minute, please reach out to us at (800) 926-8689.

Mar 11, 2022
lcarl
4 out of 5 stars review

Harder to tear than in the past

I've always preferred Bounty paper towels because they seem more absorbent than most others. (I hear they use more paper. OK.) However, recently we are finding them difficult to tear off the roll. We always buy select-a-size and I think the perforations changed at some point so that they are much harder to tear cleanly. I'm hoping this is temporary.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
Apr 2, 2023
Imhorrified
1 out of 5 stars review

What in the world…..

I have used Bounty for over 20 years and was totally fine paying the premium price for a premium product. Then to my dismay I purchased a large 24 double roll pack and I about hit the roof when I placed them on my paper towel holder. I thought I had picked up the cheaper version by mistake. These paper towels are thin , cheap, sticky and want pick up anything. The texture is the worst part, I have severe texture issues and these were the only paper towel I could stand to touch. Shame on you Bounty, correct this , it's unacceptable and I don't want to hear anyone say nothing has changed you can't pull the wool over my eyes.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from Bounty Team

Thanks for being part of our Bounty family for over 20 years. With the many quality checks we have in place you should always get the very best, so we're sorry to hear this. We'd like to reassure you that we're still the quicker picker upper you can rely on, as well as get more information for our Quality Team, so when you have some time please reach out to us at (800) 926-8689.