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Customer reviews for Bounty Select-A-Size 2-Ply Paper Towels, 12 rolls, 120 sheets/roll for
Bounty Select-A-Size 2-Ply Paper Towels, 12 rolls, 120 sheets/roll
4.6 out of 5 stars
stars
9,519 ratings6,066 reviews
  1. 5 stars83% (7,948)
  2. 4 stars8% (748)
  3. 3 stars3% (238)
  4. 2 stars2% (190)
  5. 1 star4% (395)

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Showing 621-630 of 6,066 reviews
Apr 27, 2021
djhnyc
2 out of 5 stars
2 out of 5 stars review

Bounty quality severely reduced over the past year

Some time during this pandemic year, Bounty quality (when I could find it on the shelves in NYC area) has gotten so poor that I won't buy it again until I can be assured it is back to normal. It makes no sense to pay premium prices for a product that is almost unrecognizable now. The texture is hard and harsh (not even close to the soft feel I am used to), it is thin, absorbency is much reduced. One clear indicator of a change in manufacture is that the embossing pattern is different than before, and the newer embossing also varies,. Also, some tubes are soft and easily squashed. And some rolls seem to leave a strange white residue on hands or fabric, particularly when the double layers separate. A month or or two ago I called the Bounty support number at P&G and the support person seemed to be totally unaware of the hundreds (certainly more like thousands) of complaints about recent Bounty quality decline out there online. If P&G does not care enough about their Q&A, brand quality, and reputation to keep up with comments and complaints out there, and take complaints seriously, they should be ashamed. Those that care enough to complain speak for many hundreds or thousands more that don't take the time to write or call. We want our old, dependable, comfortable, helpful Bounty back (*not* speaking about B Essentials). Btw, if these issues are related to pandemic or other manufacturing, supply, materials problems, we out here will understand that, but we want the issues acknowledged, explained, and a timeline for return to normalcy. Just don't tell us we don't know our own, real experiences with your product. We know the changes we see, feel, experience are real. Don't insult us by insisting nothing has changed. We know, see, feel that it has.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
Oct 14, 2022
Catherine
1 out of 5 stars
1 out of 5 stars review

Less Absorbent. Flimsier.

I've been a loyal Bounty user for over 20 years. Recently I noticed that they are less absorbent. They're thinner and rougher. They cost more but perform less. I used to spray 2 squirts of cleaner and use a half sheet to wipe the counter and the towel just got damp. Now, the towel gets soaked from the same 2 squirts of cleaner and it begins to shred apart if I continue to wipe another area, something I used to be able to do. Instead, now I have to use 2-3 times what I used to use in order to complete the same task. These paper towels are no longer of value to me, they're not worth buying again. I'm disappointed that Bounty would cheapen their product like this - AND! - charge more money for it. I will not be buying Bounty Paper Towels any more.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from Bounty Team

We can't begin to thank you enough for your over 20 years of loyalty, Catherine. Your satisfaction means the most to us, so we make sure to have a number of quality checks to ensure you always get the best. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have some time, please reach out to us at (800) 926-8689.

Jan 27, 2024
moving on
2 out of 5 stars
2 out of 5 stars review

Waste of money

Tired of the rip off. You guys change your sizes so much, YOU can't even keep up with them on your site. I recently purchased rolls that claim to be 2-1/2 the size of regular (which seems to be an arbitrary number to begin with). I can only assume going by your vernacular it would be called a 2 PLUS size. Regardless, you've turned into a joke. Lifetime user . . . but, I'm over it. You're not that special. You'll regret robbing people when they all bail, and they will. People are fed up with being taken advantage of. You'd think with ALL THOSE TREES you plant, you could reduce the price, or are you paying your managers to go out and lovingly water them daily?

Review from bountytowels.ca
Helpful?32ESZUFV8BH315227763215
Oct 20, 2023
nihonzaru5233
1 out of 5 stars
1 out of 5 stars review

NO MORE FOREVER ROLL - IM CRUSHED !

I absolutely LOVED the Forever Rolls ! With a household full of pets I finally found a great roll of paper towels that lasted more than a couple days for a good price and now they discontinued them ! I knew it was too good to be true !!!!! WHY DISCONTINUE THE BEST PRODUCT YOU'VE EVER MADE !?!? WHY??? PLEASE RETHINK THIS DECISION!! BRING BACK FOREVER ROLLS !

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from Customer Care

We’re glad you liked the Forever Roll, and know that it is a tough decision when we discontinue something. While we have discontinued the Bounty Forever Roll for now, we have launched the Bounty Mega Roll which is another great option for a long-lasting roll to help clean up after all those pets! We’ll share with our team that you’d like to see it return, and you’re welcome to call us at (800) 926-8689 for any other feedback.

May 24, 2024
Xander
5 out of 5 stars
5 out of 5 stars review

Dependable

I can't live without Bounty. Seriously.... there are things in life I can give up but never Bounty. It works the best, it is reusable for small cleanups, it is durable for large cleanups. Dependable for all my cleanup needs, dishes, windows, floors, etc. And grandchildren.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
Jun 30, 2023
Unbound
1 out of 5 stars
1 out of 5 stars review

Quality Down, Price Up

I wrapped oour Christmas ornaments with Bounty Paper Towels over 5 years ago. When I re-wrapped some ornaments, the 2022 and 2023 Bounty Paper towels were so much rougher and less thick. No cushion like the older ones. The quality obviously got worse, less product materials and much cheaper results.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from Customer Care

We're sorry to hear this, Bob! Be assured this is not typical, and we'd like a chance to look into this further. We apologize for this experience with our paper towels, and our Bounty team is aware of a quality issue that may be impacting your recent experience with our product. This issue does not meet our high-quality standards, and we're implementing immediate interventions to address product quality outages and corrective actions with the highest urgency. We take your feedback seriously and appreciate you letting us know this happened, and we want to offer you appeasement to make this right and have Quality Assurance review your details. Please call us at 1-800-926-8689, M-F, 9 AM to 6 PM EST, to discuss this further.

May 10, 2021
klakmd
3 out of 5 stars
3 out of 5 stars review

tester

Some time during this pandemic year, Bounty quality (when I could find it on the shelves in NYC area) has gotten so poor that I won't buy it again until I can be assured it is back to normal. It makes no sense to pay premium prices for a product that is almost unrecognizable now. The texture is hard and harsh (not even close to the soft feel I am used to), it is thin, absorbency is much reduced. One clear indicator of a change in manufacture is that the embossing pattern is different than before, and the newer embossing also varies,. Also, some tubes are soft and easily squashed. And some rolls seem to leave a strange white residue on hands or fabric, particularly when the double layers separate.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from The Bounty Team

We truly appreciate having a loyal Bounty fan like yourself, but please know we never want to leave you feeling disappointed. Our paper towel had some recent upgrades, so we're sorry to hear about the quality of your recent purchase, since this certainly isn't something we'd expect! We'd like to learn more and help with this, so please give us a call at (800) 926-8689

Sep 23, 2022
Losing Patience
3 out of 5 stars
3 out of 5 stars review

Select a Size Bounty

We use (might become 'used') a lot of paper towels and have always purchased Bounty for many reasons. We have noticed a poorer quality of paper (feel and thickness) lately but so far this has been more of a textural issue rather than an absorbency issue; however, the absorbency has been an issue at times. We have found that we can no longer cleanly rip off one sheet. The roll just spins or it rips at the 2nd or 3rd sheet. No, we have not changed our towel rack nor how we handle the rolls. We also find that the end piece is glued down so tight that when trying to start the role it always tears the top row and the next layer of paper as well. Some of the sheets splitting mid sheet rather than at the perforated spot.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from The Bounty Team

Thank you for taking the time to describe your recent experience with Bounty. We're very sorry this is happening. Please know that we have many quality checks in place to ensure that your Bounty is in the best possible condition when it leaves the plant. We're sorry this instance doesn't measure up to our standards. We'd like to learn more about your experience for our Quality Team. When you get a moment, please phone us at (800) 926-8689.

Feb 19, 2024
NinaM
4 out of 5 stars
4 out of 5 stars review

I can't keep track of these sizes..

To preface, Bounty is my paper towel of choice. Hands down one of the best, most absorbent products on the market. The problem I'm having is understanding the size differences and accessibility to larger rolls. For comparison on your site, you list roll sizes: Regular, Double, Triple, Triple Plus, and Mega However I've seen additional rolls in-store and online (including your drop down menu after clicking "Buy Now") such as: Huge, Family, Double Plus, "Enourmous", Advanced Plus? What are the actual differences? I find myself aimlessly purchasing randomized sizes based on what's available in my local grocery store vs having an actual understanding of what it is I'm purchasing. I wouldn't have thought I needed an algebraic formula to figure this out. I'd appreciate a little more transparency regarding your product sizes, but appreciate the consistency of the product itself. Thanks!

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
Apr 19, 2022
Marion
2 out of 5 stars
2 out of 5 stars review

Trap & Lock?...Not...

I have been using Bounty paper towels for as long as I can remember. I am about 6 rolls into a club pack of the "improved" Trap & Lock towels. They are not good. They are thinner and course. They don't feel as absorbent. They don't tear as nicely as the legacy "Quicker Picker Upper" towels. This is the first time I am considering trying a new brand. Even through the pandemic, I scoured for Bounty. Please bring back my favorite paper towels!

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from The Bounty Team

We're sorry to hear that a loyal Bounty fan like you feels this way, Marion. We'd expect our paper towels to reach you in the best possible condition, since they do go through many quality checks. We're always looking to bring you the latest innovations, which is why we did upgrade our paper towels in February 2021. They've been upgraded to trap + lock messes even faster than before, and feature a new emboss. We do value your feedback, and we'll be sure to pass your comments along to the rest of our team. We'd also be happy to learn more, so please give us a call at (800) 926-8689 when you have a chance.