Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for ePro Select Cordless Stick Vacuum with 2 Batteries and 6 Tools for
ePro Select Cordless Stick Vacuum with 2 Batteries and 6 Tools
3.9 out of 5 stars
stars
701 ratings517 reviews
  1. 5 stars56% (395)
  2. 4 stars16% (109)
  3. 3 stars8% (56)
  4. 2 stars7% (48)
  5. 1 star13% (93)

Member photos

  • +246 images
Sort by |
Showing 61-70 of 517 reviews
Apr 3, 2026
Reviewer name: Alejandra
3 out of 5 stars
3 out of 5 stars review

Good vacuum but dificult to use the Dust Bin

We really liked this EPro Select vacuum cleaner because it has a lot of power, is fast, is very lightweight, and—being cordless—is very comfortable to use. The problem we encountered lay specifically in the use of the Dust bin—specifically, the difficulty involved in taking it out, emptying it, and putting it back in place. Now, what happened is that the Vacuum cleaner felt to the floor, and one piece of Dust bin broke. The dust bin is made of hard plastic; when it fell to the floor, a piece broke off, so now we cannot attach it to the vacuum cleaner, and we are unable to use the vacuum. We are trying to find out where we can purchase a replacement part for the Dust Bin, and we wanted to ask you—Sams—if you could advise us on where it can be bought and how much it costs. Thank you very much.

Helpful?18BTSWQT4HWC15226170267
Nov 18, 2024
Reviewer name: Gus
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Regret this purchase

Was very disappointed in this vacuum. The suction is terrible

Helpful?18BTSWQT4HWC15226170267
reply from Epro Team

Hello, this is Denise with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service@eproselect.com or call us at 877-858-3776.

Nov 1, 2024
Reviewer name: Forest
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Weak Battery

Weak Battery, cannot finish sweeping the kitchen / nook before the battery goes dead.

Helpful?18BTSWQT4HWC15226170267
reply from Epro Team

Hello, this is Crystal with customer service. We’re so sorry that your experience did not match your expectations. This is on us and appreciate you bringing this to our attention. We would like to make things right if you would please give us another chance. Please email service@eproselect.com or call us at 877-858-3776 and we will work with you to resolve any issues.

Oct 31, 2024
Reviewer name: Elisa
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Unable to remove all trash

Did not like how the dirt gets stuck inside the vacuum

Helpful?18BTSWQT4HWC15226170267
reply from Epro Team

Hello, this is Crystal with customer service. Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please contact us at service@eproselect.com or call our team at our new toll free number 877-858-3776. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance.

Mar 14, 2026
Reviewer name: Jennifer
1 out of 5 stars
1 out of 5 stars review

Save your money!!

Junk..you get about 3mins with a full battery..

Helpful?18BTSWQT4HWC15226170267
Jul 1, 2026
Reviewer name: Cassandra
1 out of 5 stars
1 out of 5 stars review

Disappointing

I've had this less than a year, and while the convenience of it being cordless and having the 2nd extra battery are nice, it is a cheaply made vacuum. Suction isn't great, and both wheels have broken off which affects the funtion tremendously.

Helpful?18BTSWQT4HWC15226170267
Dec 16, 2024
Reviewer name: Ch
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not worth the money

Unfortunately this item lacks power to clean up dirt, has a clunky battery pack and is arkward to hold and operate.

Helpful?18BTSWQT4HWC15226170267
reply from Epro Team

Hello, this is Crystal with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service@eproselect.com or call us at 877-858-3776.

Apr 25, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Defective Battery

Loved it until the second battery completely stopped working. The battery runs out way too fast to only have one that works.

Helpful?18BTSWQT4HWC15226170267
Mar 22, 2026
Reviewer name: SEAN
1 out of 5 stars
1 out of 5 stars review

Zero Support with problems

I have had problems getting in contact with anyone from epro and just wanted to get support with the product but it’s been months without a response.

Helpful?18BTSWQT4HWC15226170267
Nov 18, 2024
Reviewer name: Agility mom
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Okay but work at cleaning out what you vacuumed

It is very handy to use. However cleaning out the caddy is a bit of a nightmare - it doesn't just dump out you have to stick your hands in to get the hair out and then fully take it apart to get stuff stick to metal grating clean

Helpful?18BTSWQT4HWC15226170267
reply from Epro Team

Hello, this is Crystal with customer service. We’re so sorry that your experience did not match your expectations. This is on us and appreciate you bringing this to our attention. We would like to make things right if you would please give us another chance. Please email service@eproselect.com or call us at 877-858-3776 and we will work with you to resolve any issues