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Customer reviews for ePro Select Cordless Stick Vacuum with 2 Batteries and 6 Tools for
ePro Select Cordless Stick Vacuum with 2 Batteries and 6 Tools
3.9 out of 5 stars
stars
701 ratings517 reviews
  1. 5 stars56% (395)
  2. 4 stars16% (109)
  3. 3 stars8% (56)
  4. 2 stars7% (48)
  5. 1 star13% (93)

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Showing 51-60 of 517 reviews
Nov 7, 2024
Reviewer name: Rin
1 out of 5 stars
1 out of 5 stars review

Not useful unless on turbo, poor batteries

This vacuum is getting returned. It barely has any suction unless on turbo and even then it's not that great, especially with any carpet, even low pile. The batteries drain very fast too, especially on the turbo setting. I don't know how anyone is comparing it to a Dyson because this vacuum is a joke. The charger also makes an audible pitched hum when charging which is concerning.

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reply from Epro Team

Hello, this is Denise with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service@eproselect.com or call us at our new toll-free number 877-858-3776.

Nov 27, 2024
Reviewer name: Erika
2 out of 5 stars
2 out of 5 stars review

Needs some improvements.

Only reason I am giving it 2 starts is because it comes with a nice amount of attachments. But using it is frustrating. It comes with two batteries because they don't last long. I will put on a freshly charged battery and 15 seconds later I am already at 95%. If I use it on the highest setting to get a good suction the battery does not stop dropping in percentage. The vacuum is really convenient to have but the battery needs work. The suction in the medium setting could also be a bit stronger.

Helpful?18BTSWQT4HWC15226170267
reply from Epro Team

Hello, this is Denise with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service@eproselect.com or call us at 877-858-3776.

Nov 10, 2024
Reviewer name: Rick
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not for me

This vacuum is not what I had hoped it would be. On low speed battery lasts longer) it is worthless to me. Middle speed is just OK. High speed picks up better but only provides about 10 minutes run time for each battery. I regret buying this due to suction and short run time. I prefer my plug-in wand vacuum.

Helpful?18BTSWQT4HWC15226170267
reply from Epro Team

Hello, this is Denise with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service@eproselect.com or call us at 877-858-3776.

Dec 6, 2024
Reviewer name: eneal131
5 out of 5 stars
5 out of 5 stars review

Excellent Vacuum - Highly Recommend!!

I was recently gifted the Epro Select Vacuum from Sam's Club, and I couldn’t be more impressed! The suction is phenomenal, effortlessly picking up dirt, pet hair, and debris on both carpets and hard floors, leaving them spotless with just one pass. It’s lightweight, easy to maneuver, and the swivel head makes navigating around furniture and tight spaces a breeze. Surprisingly quiet, it delivers powerful performance without the noise, which is a huge plus for my household. The variety of attachments is awesome and I love how it comes with a wall mount to hold attachments. This has made cleaning so much easier and more efficient, and I highly recommend it to anyone in need of a reliable, high-performance vacuum. Thank you, Sam’s Club, for carrying such a fantastic product!

Helpful?18BTSWQT4HWC15226170267
reply from Epro Team

Hello, this is Denise with customer service. Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

Oct 24, 2024
Reviewer name: Abigail
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I like it

Dandy vacuum for the price, Seems to be very well-made and runs beautifully. Lots of nice attachments and the suction is very good on the high function. Having two batteries is fabulous, it gets you through pretty much the whole house. Dog hair balls get sucked right up and the dirt canister is very easy to operate.

Helpful?18BTSWQT4HWC15226170267
reply from Epro Team

Hello, this is Crystal with customer service. Thank you so much for taking the time to leave a great review! We appreciate your business and am glad to hear that you are happy with your vacuum and that your satisfaction has been met.

Nov 26, 2024
Reviewer name: DETI
5 out of 5 stars
5 out of 5 stars review

AMAZING CORDLESS VACUUM!

I couldn’t be happier with my new cordless vacuum! This device has truly exceeded my expectations in every way. I love the convenience of it being cordless because it is so easy to move around without having to worry about the cord. The suction is AMAZING and picks up dirt, pet hair, and even small debris from carpets or hardwood floors. It is so lightweight that it makes cleaning almost effortless. The battery life is impressive and lasts a long time and if it does run out, I have a 2nd battery to use! I’ve used several vacuums in the past, but this one has been the best because of its power, convenience, and battery life. If you’re on the fence about buying one, this one is worth every penny. Highly recommended!

Helpful?18BTSWQT4HWC15226170267
reply from Epro Team

Hello, this is Denise with customer service. Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

Jul 31, 2025
Reviewer name: Moody826
5 out of 5 stars
5 out of 5 stars review

ePro cordless bliss

ePro Select cordless stick vacuum is a mini beast! I adore this device since I can take it anywhere in my house without fighting with cords and not being able to get into tighter spaces. I have 4 dogs and a 2 year old and at times it gets a bit messy. It's been wonderful on pet dander and the swivel head is easy to maneuver around chair and table legs on my kitchen's ceramic tile. The double batteries are a blessing for my busy house especially when using the attachments to clean blinds, curtains, and mattress (why buy a mattress vacuum?). It's lightweight with an adjustable pole for shorter house keepers (kids). It has eco, normal, and turbo(my favorite) performance settings. Turbo setting will use more battery quickly but its suction performance is worth changing the battery out. Turbo's suction is strong and sticks to the floor but i get a nice hotel clean floor. It works best on turbo with 60 percent and above. Highly recommend you'll be elated! Happy lady here!

Incentivized Review
Review from Home Tester Club
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Mar 31, 2026
Reviewer name: MICHAEL
1 out of 5 stars
1 out of 5 stars review

Epro customer service is worse I have to ver seen.

Product worked well for 4 months then the wheel broke, reached out to customer service numerous times before response. Both email and calling. Once they called back I was able to provide proof of purchase the work through the exact part I needed. They said they would send for free. This was 3 months ago, I reach back out and always an excuse, free replacement but need to provide fedex account number, now they are on strike! Seriously, three months for a simple set of plastic wheels and I offered to pay if I can get them faster! I hate to post negative on any company as I understand issues happen but this is well beyond what should be acceptable. Steer clear if you want support!

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Apr 7, 2026
Reviewer name: VIVIAN
1 out of 5 stars
1 out of 5 stars review

Do not buy - No replacement parts available

Total waste of money. The vacuum works okay, but the filters are non-existent in stores or online. It's frustrating that Sam's Club sells a product without ensuring that customers can buy the necessary replacements. I'm stuck with a vacuum I can no longer use."

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Apr 7, 2026
Reviewer name: rmhoneebee
2 out of 5 stars
2 out of 5 stars review

Great vacuum, terrible customer service.....

While I love the vacuum itself, customer service is horrible. So far I am waiting over a month for a replacement dust bin. Every single time I call I get, "I am sorry but ......." This morning the latest 'reason' is a warehouse strike. Googled that. Nothing. I am grateful that I added the 3 year coverage because at this point, it seems as if it will take longer than that for them to ship the flipping dust bin! I would strongly suggest spending the extra money to get the Dyson and fast customer service!

Helpful?18BTSWQT4HWC15226170267