Please know that the safety and health of our consumers mean a lot to us, and we hope your symptoms have improved. Our Always Pads undergo extensive testing to be safe for period use, and we take feedback like this very seriously. We haven't changed the formula in our Ultra Thin Pads. However, since you're now having this reaction, please discontinue using these pads and set them aside if you still have any left. We hope your symptoms have improved, and we want to learn more about your experience and share it with the safety and quality teams. So we can assist you further, contact us at 1-800-888-3115, M - F, 9 am to 6 pm EST.

We completely understand your concern, and we're deeply sorry for any discomfort you may have experienced. The safety and health of our consumers is at the heart of all we do. We use high-quality materials that undergo rigorous testing to meet the standards our consumers trust - although we understand some consumers may be more prone to sensitivities than others. We recommend discontinuing using these pads and setting them aside for evaluation. Your message will be shared with our Safety Team, and we would like to learn more about your experience to best assist you. Please give us a call at (800) 888-3115 so we can help.

With the many quality checks we have in place this isn't the experience you should expect, so we're sorry to hear this, Kim. When you have a minute, we'd like to get more information to help. Please reach out to us at (800) 888-3115.