We’re sorry you’re not getting the experience you were expecting from Always Ultra Thin pads. Please know that we have many quality checks in place to make sure your product is in great condition for you. We’d like to look into this so please give us a call at (800) 888-3115.

I'm sorry to hear that the adhesive on your Always Pad Ultra Size 1 Wings isn't meeting your expectations and is causing inconvenience. We truly appreciate your loyalty over the years and your feedback is very important to us. I will make sure to share your comments with our Quality Assurance Team so they can look into this. Thank you for letting us know!

We’re so sorry to hear about what happened. It isn’t the experience we want you to have and really want to learn more. Please contact us at (800) 888-3115

Thank you for bringing this to our attention! We're sorry to hear you had this experience, and we hope you're feeling better. Safety is our top priority, and all of our products are thoroughly evaluated to ensure they are safe when used as directed. Based on your experience, we recommend discontinuing the use of the Always Ultra Thin Regular pads. Earlier this year, Always Ultra Thin pads underwent an upgrade with an updated core system designed to deliver improved performance. We'd like to learn more and share this with our Quality and Safety Team, as this is never the experience we want when using Always. When you have a moment, please give us a call at (800) 888-3115, 9 am-6 pm EST, Monday-Friday.

When we design our products, we do extensive research and consumer testing to create features that we think you will love. We also keep improving our technology to offer you the best quality. Therefore, we're very sorry that wasn't the case with your recent purchase. We want you to have the experience you deserve, please contact us at (800) 888-3115 so we can review your case with more detail and assist you properly. We're here for you!

We appreciate your loyalty to Always, and we're sorry that this has been your experience. We can assure you that our Always Ultra Thin pads have been thoroughly evaluated to be safe when used as directed. As well, we have strict quality checks in place to ensure that they reach you in the best possible condition. Since we're always looking to bring you the latest innovations, we did upgrade these pads earlier this year. With an improved core, we're providing a fresher, cleaner, drier, and more absorbent pad. As well, we continue to not add any fragrance to this product. It may be helpful to know that sometimes, when our pads are very freshly made, you might detect a little odor. All paper products, including feminine care products, are very porous and can absorb odors around them, especially if the product was stored near highly perfumed or scented items. We'll be sure to share your comments with our team, and we do recommend that you discontinue use of this particular product, if you haven't already. We suggest giving another Always pad version a try, such as our Always Pure Cotton or our Always Maxi. So that we can learn more and gather some additional details for our Safety and Quality Teams, please give us a call at (800) 888-3115 when you have a moment.