Customer reviews for Shark PowerDetect NeverTouch Pro Robot Vacuum and Mop with Self-Empty, Self-Refill, and NeverStuck Technology

Customer reviews for Shark PowerDetect NeverTouch Pro Robot Vacuum and Mop with Self-Empty, Self-Refill, and NeverStuck Technology for

Shark PowerDetect NeverTouch Pro Robot Vacuum and Mop with Self-Empty, Self-Refill, and NeverStuck Technology

Back to item details

3.9 out of 5 stars

stars141 ratings141 reviews

Write a review

Member photos

Sort by |

Showing 71-80 of 141 reviews

Dec 2, 2024

laurenprobeauty_2398

4 out of 5 stars review

Good

[This review was collected as part of a promotion.] Vacuum works well, not a huge fan of electronic home items as I don’t trust them as they listen into people’s private conversations same with Alexa etc. but this vacuum does the job.

Review from influenster.com

Helpful?

Aug 28, 2025

Cvo17

4 out of 5 stars review

Easy to configure work as described on tile floor

I bought during Black Friday promotion does make life simpler vacuum and Mop tile floor

Review from sharkninja.com

Helpful?

Feb 24, 2026

DD6934

4 out of 5 stars review

Super easy

So much better than the previous model. I love that it refills itself. Start it up and let it go!

Review from sharkninja.com

Helpful?

Feb 6, 2026

Rozalynne

5 out of 5 stars review

She minds well

Great product!! Completes the jobs that are required and does a great job moping

Review from sharkninja.com

Helpful?

Jul 4, 2025

2 out of 5 stars review

Not worth the price

I honestly wouldn't recommend this product. It's not worth the price at all. The vacuum feature is terrible. The mopping is ok but takes forever for the tank to fill. I wished I could return it and I plan on sticking with my Roomba.

Helpful?

reply from SharkNinja Product Expert

Hi dear customer, Thank you for sharing your experience with the Shark PowerDetect 2-in-1 Robot Vacuum and Mop. We’re sorry to hear that the vacuuming performance and tank functionality didn’t meet your expectations, especially given the investment. We understand how important both efficiency and effectiveness are in a robotic cleaning system. Your feedback is valuable and will be shared with our product team for continued improvement. If you’d like to discuss your experience further or explore available support options, please feel free to contact our dedicated Robot Support team at 1-888-228-5531. We’d be glad to assist. Kind regards, Shark Clean

Dec 13, 2025

Topexect

5 out of 5 stars review

Great 2 in 1 system

My wife is elated she said best Christmas gift ever. Loves the mopping feature.

Review from sharkninja.com

Helpful?

Dec 10, 2025

Rosie three

4 out of 5 stars review

I bought it for my mom and she loves it. Great product

Review from sharkninja.com

Helpful?

Dec 3, 2025

Smokey 735

2 out of 5 stars review

Have not been able to make it work like it should.

Review from sharkninja.com

Helpful?

Dec 18, 2024

Troy

1 out of 5 stars review

Problems

I bought it about 3 weeks ago now it don’t dock right don’t run the map correctly. Not very happy with it right now

Review from sharkninja.com

Helpful?

reply from SharkNinja

Hello, Thank you for taking the time to leave a review. Oh no! This isn't the experience we want you to have with your robot. Please reach out to our team by phone at 1-888-228-5531, we'd be happy to look into this for you. Kind regards, Shark Clean

Dec 3, 2024

Luna robot

5 out of 5 stars review

Best robot

I love it.. I program my robot for ever night.. and forget it when I wake up I have nice and clean floors

Review from sharkninja.com

Helpful?