i ordered my washer and dryer on december 26th. they told me it would be delivered on january 20th which i accepted. a on january 19th the said they needed to reschedule delivery for the 22nd. then on the 21st they said they would deliver it on the 27th. on the 26th i got a call saying they could not longer send me the washer and dryer that i already paid for! i then had to talk to three useless samsung representatives who did absolutely nothing for me. i finally talked to one nice lady who finally got my order through and got me a delivery date for february 11th. now today as i am waiting for my delivery to be dropped off at my house i get a call saying i need to schedule my delivery! if you do want to order one of their washers or dryers don't not order it from their website.

I purchased this dryer 8 months ago and it stopped working mid cycle. It now won't turn on and Samsung's warranty is with a third party, who wants me (115 pound 5.5 gal) to unstack it before they come. Absolute worst customer service and quite frankly; product.

[This review was collected as part of a promotion.] This dryeris the best! I love that it doesn't over dry my clothes & that it has a sensor that turns the dryer off when the clothes are dry. It also has a light inside the dryer so you can make sure that nothing is left inside. Great dryer!

[This review was collected as part of a promotion.] I wanted a basic dryer and this has more features than I need; it was husband’s choice because he tested doors and felt this model had best solid door and closure. Since it is located in our basement, I wish the dryer completion song was louder, I’m used to a loud buzzer. Features that I am pleased with are the inside drum light, the front lint trap, and the digital countdown of drying time left for the clothes

[This review was collected as part of a promotion.] Got this dryer to accommodate the washer. It is so quiet and efficient. Clothes come out soft, fluffy, and so free of lint/hairs. Has so many options to use, and I haven't tried them all. The house will be happy with this apliance for many years to come.

[This review was collected as part of a promotion.] Although installation was simple, the drying of clothes takes longer than the provided option on the display. We have had to call for service twice because the drum belt kept falling off. The first time, there seemed to be a little piece of tape holding the tension wheel in place on the motor. the second time, the repairman stated that the belt had been frayed as if it were a 5-10 year-old belt.

dryer seems ok - settings are easy enough. the lint catcher is joke. who designed it? you can't empty it easily - you have to dig your finger in and scrape the bottom of the catch and there's a divider in the middle that makes it impossible to empty in one sweep, so you fight the lint out , just bought last week, so i'll be scrapping for a long time. really needs improvement

[This review was collected as part of a promotion.] I literally don’t have any complaints about the Samsung dryer between the controls in the different settings my clothes dry in no time. Being a family of five with busy active kids and a working husband we tend to fill up on dirty clothes quickly between the Samsung washer in the dryer it cuts washing clothes in half! I literally don’t have any complaints about the Samsung dryer.

do not buy this dryer. after a month and a half of purchasing new, the dryer started leaking water from the bottom (not from the connections). a few days after that, it started smoking and filled my house with toxic smoke in a few seconds. luckily i was right there and turned it off and unplug it before it caught my entire laundry room on fire. my air ducts are clear and was professionally installed... so i know with out a doubt it's not the dryer and not user error....I still have not been able to get it fixed or replaced...

[This review was collected as part of a promotion.] My old Maytag dryer started making noises and so I decide to replace it with a Samsung this time. The dryer works well, has a lot of nice features - especially wrinkle prevent - so that I don't have to empty the dryer immediately when it finishes the cycle. However, the sole problem I encountered and would critique was that the lint screen is tough to clean because it is hard to get your fingers in the location to remove the lint.