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Customer reviews for Jetson Ember Folding Electric Scooter with 15 MPH Max Speed for
Jetson Ember Folding Electric Scooter with 15 MPH Max Speed
3.2 out of 5 stars
stars
48 ratings31 reviews
  1. 5 stars46% (22)
  2. 4 stars4% (2)
  3. 3 stars8% (4)
  4. 2 stars8% (4)
  5. 1 star33% (16)
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Showing 21-30 of 31 reviews
May 2, 2025
Reviewer name: Gennady Z.
5 out of 5 stars
5 out of 5 stars review

Great product!

The Jetson Ember Electric Scooter is not only a fun and convenient item, but easy to put together. I had my daughter put it together, and she was able to easily do so without much assistance. The box was neatly packed, and the whole process took only 10 minutes. The instructions were easy to follow, and no pieces were missing. The assembly process only required putting the pieces together and screwing in 3 spots. Everything needed was given, which sped up the assembly. Everything needed to know was easily found in the user manual. Aside from the assembly itself, the scooter ride was not only enjoyable, but it was to control the scooter. The ride was comfortable, and the speed was reasonable. Highly recommend this product!

Review from RideJetson.com
Helpful?2S3U0N030EYY15216117201
reply from Jetson Customer Care

Dear Valued Customer, Thank you so much for your fantastic review of the Jetson Ember Electric Scooter! We’re thrilled to hear that the assembly process was easy for your daughter and that you both are enjoying the scooter. We strive to make our products as user-friendly as possible, and it’s great to know that the instructions and the setup process lived up to your expectations. It’s also wonderful to hear that the ride itself is enjoyable and comfortable. Your feedback means a lot to us, and we greatly appreciate you taking the time to share your experience. Thank you for recommending the product, and we hope the Jetson Ember continues to bring you fun and convenience. If you ever need assistance or have any questions, feel free to reach out to us!

Aug 20, 2025
Reviewer name: Kristie
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

I was sad

It kept firing while riding it was so upset my grandkids wanted then they was sold out

Helpful?2S3U0N030EYY15216117201
Jan 28, 2026
Reviewer name: Elipaz
5 out of 5 stars
5 out of 5 stars review

Amazing

I just the right size to pack every where and it ok to go around

Review from RideJetson.com
Helpful?2S3U0N030EYY15216117201
reply from Jetson Customer Care

Dear Valued Customer, Thank you for taking the time to share your feedback! We’re delighted to hear that you find the Jetson Ember Electric Scooter to be the perfect size and easy to take with you wherever you go. Its compact design is intended to provide convenience, portability, and ease of use, making it ideal for getting around comfortably. We truly appreciate your support and are glad the scooter is meeting your expectations. Thank you for choosing Jetson, and we hope you continue to enjoy your rides!

Jul 26, 2025
Reviewer name: Kyle
5 out of 5 stars
5 out of 5 stars review

Happy 9 yr old

My son is really excited, He absolutely loves it! The speaker has better quality than I expected. I am glad it has a max speed of 15mph. The lights definitely help him get noticed by vehicles.

Helpful?2S3U0N030EYY15216117201
Aug 9, 2025
Reviewer name: redleg6
1 out of 5 stars
1 out of 5 stars review

NEED HELP With BRAKES

I purchased the jetson ember scooter 2 months ago for my granddaughter and absolutely gave it a thumbs-up. Now the brakes do not work. Please provide assistance...thank you

Review from RideJetson.com
Helpful?2S3U0N030EYY15216117201
May 7, 2025
Reviewer name: Mark A Kay
5 out of 5 stars
5 out of 5 stars review

Quick and easy setup

Received this product recently. Extremely quick and easy process to put together! Smooth ride and sturdy. Would 100% recommend

Review from RideJetson.com
Helpful?2S3U0N030EYY15216117201
reply from Jetson Customer Care

Hello Mark, Thank you for your wonderful feedback! We’re thrilled to hear that your Ember Electric Scooter was quick and easy to set up, and that it’s providing you with a smooth and sturdy ride. We take pride in offering products that deliver both convenience and quality, and we’re glad to know that you’re enjoying your experience. Your recommendation means a lot to us, and we truly appreciate your support! Should you have any questions or need assistance in the future, feel free to reach out to us at our toll-free number, 1 (844) 585-7462, available every day from 10 AM to 6 PM EST. Wishing you many more enjoyable rides!

May 8, 2025
Reviewer name: Carpet
5 out of 5 stars
5 out of 5 stars review

Awesome ride!!!

Absolutely in love with my new e-scooter! Very smooth ride - and the lights underneath make me feel safe riding around at night :)

Review from RideJetson.com
Helpful?2S3U0N030EYY15216117201
reply from Jetson Customer Care

Dear Valued Customer, Thank you so much for sharing your fantastic feedback! We’re thrilled to hear that you’re in love with your new Ember Electric Scooter. It’s great to know that you're enjoying the smooth ride, and we’re especially pleased to hear that the lights are helping you feel safe during your nighttime rides. Your safety and satisfaction are our top priorities, and we’re so glad the scooter is providing the experience you were hoping for. Should you need any assistance or have any questions in the future, feel free to reach out to us at our toll-free number, 1 (844) 585-7462, available every day from 10 AM to 6 PM EST. Happy riding, and thank you again for choosing Jetson!

Aug 8, 2025
Reviewer name: Cmpbllmtt9
2 out of 5 stars
2 out of 5 stars review

Battery life is not good

Son can only ride this for 20 minutes before it dies.

Review from RideJetson.com
Helpful?2S3U0N030EYY15216117201
reply from Jetson Customer Care

Dear Valued Customer, Thank you for your detailed feedback. We sincerely apologize for the inconvenience you have experienced with the battery life of the Jetson Ember Electric Scooter. We understand how disappointing it must be for your son to have such limited ride time, and this is certainly not the performance we aim to provide. We would like to further investigate this matter so we can better understand the cause and assist you with any concerns. At your earliest convenience, please contact our Customer Support team at our toll-free number, 1 (844) 585-7462, between 10 AM–6 PM EST. Your satisfaction is important to us, and we are committed to working with you to ensure we meet your needs to the fullest extent.

Apr 16, 2025
Reviewer name: Geekbar boys
5 out of 5 stars
5 out of 5 stars review

Ember Electric Scooter

Great scooter and fun to have it's a blast easy way to get around I recommend it

Review from RideJetson.com
Helpful?2S3U0N030EYY15216117201
Mar 20, 2025
Reviewer name: TOMPET
5 out of 5 stars
5 out of 5 stars review

Very Cool Scooter

Love the lights and the speaker- My teen has been on it every day since the weather has changed.

Review from RideJetson.com
Helpful?2S3U0N030EYY15216117201