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Customer reviews for Jetson Ember Folding Electric Scooter with 15 MPH Max Speed for
Jetson Ember Folding Electric Scooter with 15 MPH Max Speed
3.3 out of 5 stars
stars
47 ratings30 reviews
  1. 5 stars47% (22)
  2. 4 stars4% (2)
  3. 3 stars9% (4)
  4. 2 stars9% (4)
  5. 1 star32% (15)
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Showing 1-10 of 30 reviews
Aug 5, 2025
Reviewer name: Marge
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Scooters

Bought these for our grandsons who have just loved them. They have had no issues with them and use them almost everyday playing with the other kids in the neighborhood who all have electric scooters.

Helpful?2S3U0N030EYY15216117201
Jul 23, 2025
Reviewer name: Skurka
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Buy

My kids -14 & 12- love these scooters! From the moment they got them, they have been riding them! So worth the $$

Helpful?2S3U0N030EYY15216117201
Nov 21, 2025
Reviewer name: RACHEL
5 out of 5 stars
5 out of 5 stars review

So much fun!

Got it for my 10 year old for his birthday and he loves it! We connect my phone and put it in a backpack that he carries while he rides so the music will play through the scooter. Makes him feel so big. The price is pretty amazing on these right now!

Helpful?2S3U0N030EYY15216117201
Sep 17, 2025
Reviewer name: Mary
2 out of 5 stars
2 out of 5 stars review

Bought for my daughter for school. she drives it 1.3 there and 1.3 back so 2.6 miles and have to charge it each day due to dead battery! VERY DISAPPOINTING!!

Helpful?2S3U0N030EYY15216117201
Sep 2, 2026
Reviewer name: John
1 out of 5 stars
1 out of 5 stars review

Total junk. The brakes don't work this thing will only get 15 miles an hour if it's going downhill. On flat surface it barely hits seven or eight. I call for support they give me the runaround and tell me they'll give me a 10% discount on another one....hahaha joke. Even the charging cord that came with it is only about 3 ft long how stupid is that.

Helpful?2S3U0N030EYY15216117201
Sep 2, 2026
Reviewer name: Total junk no way
1 out of 5 stars
1 out of 5 stars review

GARBAGE

This thing is total junk. Out of the box brakes did not work you're lucky to get the six or seven miles per hour. Even the charging cord is only about 3 ft long how stupid is that. I wouldn't buy anything from this company

Review from RideJetson.com
Helpful?2S3U0N030EYY15216117201
Jun 4, 2026
Reviewer name: FeliciaK
1 out of 5 stars
1 out of 5 stars review

Loved it at first then everything changed...

At first my son absolutey loved it. When we got it home and out the box he loved the speaker and loved the lights. It wasn't until him and I went to take our first bug ride around our neighborhood and realized just how bumpy and uncomftoatble it was. Well after a few rides it got to the point that those rides were shorter and shorter. After looking online the retailer I purchased it from no longer had these in stock to exchange. I am too the point of just returning for a full refund and paying a little more for a much niver real scooter.

Review from RideJetson.com
Helpful?2S3U0N030EYY15216117201
reply from Jetson Customer Care

Dear Valued Customer, Thank you for sharing your feedback on the Ember Electric Scooter. We’re glad to hear your son initially enjoyed the lights and speaker features, but we’re truly sorry to learn that the ride comfort did not meet your expectations. We understand how disappointing it must have been to experience a bumpy ride, especially when you were hoping for a smooth and enjoyable experience during neighborhood rides. We also understand your frustration regarding the lack of available stock for an exchange through the retailer. While availability can vary, we regret that this limited your options and led you to consider a return. We appreciate your honest feedback, as it helps us better understand how the product performs in real-world use. We would appreciate the opportunity to make this right and further look into the matter for you. Please feel free to contact us through our toll-free number at 1 (844) 585-7462, Monday through Saturday from 10 AM–6 PM EST. Thank you again for your time and for bringing this to our attention.

May 26, 2025
Reviewer name: Zthe
1 out of 5 stars
1 out of 5 stars review

Without Hand Brake

I purchased this scooter because it was the best lightweight option capable of supporting an adult rider. Unfortunately, the braking system is a major drawback. It only has an electronic brake and a rear foot-activated brake, both of which are largely ineffective. At top speed, it took me around 60 feet to come to a complete stop. When heading downhill, the manual rear brake is necessary, but it doesn’t provide much stopping power either. In emergency situations, don't expect to stop quickly—you may need to jump off and rely on your own feet to slow down. If you’re considering this scooter for its portability and weight, it delivers. But be aware: the braking system leaves a lot to be desired and may be a dealbreaker for safety-conscious riders.

Helpful?2S3U0N030EYY15216117201
Jul 26, 2025
Reviewer name: Eug
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don’t buy

Battery life maybe 20-30 minutes

Helpful?2S3U0N030EYY15216117201
Jul 24, 2025
Reviewer name: Gardner
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Junk!

After only 4 uses, the motor seized up and quit working.

Helpful?2S3U0N030EYY15216117201