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Customer reviews for Jetson Ember Folding Electric Scooter with 15 MPH Max Speed for
Jetson Ember Folding Electric Scooter with 15 MPH Max Speed
3.4 out of 5 stars
stars
45 ratings28 reviews
  1. 5 stars49% (22)
  2. 4 stars4% (2)
  3. 3 stars9% (4)
  4. 2 stars9% (4)
  5. 1 star29% (13)
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Showing 1-10 of 28 reviews
Aug 5, 2025
Marge
5 out of 5 stars review

Verified Purchase

Great Scooters

Bought these for our grandsons who have just loved them. They have had no issues with them and use them almost everyday playing with the other kids in the neighborhood who all have electric scooters.

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Jul 23, 2025
Skurka
5 out of 5 stars review

Verified Purchase

Great Buy

My kids -14 & 12- love these scooters! From the moment they got them, they have been riding them! So worth the $$

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Sep 17, 2025
Mary
2 out of 5 stars review

Bought for my daughter for school. she drives it 1.3 there and 1.3 back so 2.6 miles and have to charge it each day due to dead battery! VERY DISAPPOINTING!!

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Dec 4, 2025
Evelyn
2 out of 5 stars review

I bought this Scooter in May at Sam's Club. Its only been rode on 8 times. Now I charged it up and got ready to ride and IT WONT GO! Thinking maybe I'm too heavy, so my grandson gets on it and its the same thing. I paid too much for this for scooter to be broke down already. After the fact I see so many negative reviews I wish I known this prior to spending $349.00 (now they're only $99!!)

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Jul 26, 2025
Eug
1 out of 5 stars review

Verified Purchase

Don’t buy

Battery life maybe 20-30 minutes

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Jul 24, 2025
Gardner
1 out of 5 stars review

Verified Purchase

Junk!

After only 4 uses, the motor seized up and quit working.

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Aug 20, 2025
Kristie
1 out of 5 stars review

Verified Purchase

I was sad

It kept firing while riding it was so upset my grandkids wanted then they was sold out

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Jun 4, 2026
FeliciaK
1 out of 5 stars review

Loved it at first then everything changed...

At first my son absolutey loved it. When we got it home and out the box he loved the speaker and loved the lights. It wasn't until him and I went to take our first bug ride around our neighborhood and realized just how bumpy and uncomftoatble it was. Well after a few rides it got to the point that those rides were shorter and shorter. After looking online the retailer I purchased it from no longer had these in stock to exchange. I am too the point of just returning for a full refund and paying a little more for a much niver real scooter.

Review from RideJetson.com
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reply from Jetson Customer Care

Dear Valued Customer, Thank you for sharing your feedback on the Ember Electric Scooter. We’re glad to hear your son initially enjoyed the lights and speaker features, but we’re truly sorry to learn that the ride comfort did not meet your expectations. We understand how disappointing it must have been to experience a bumpy ride, especially when you were hoping for a smooth and enjoyable experience during neighborhood rides. We also understand your frustration regarding the lack of available stock for an exchange through the retailer. While availability can vary, we regret that this limited your options and led you to consider a return. We appreciate your honest feedback, as it helps us better understand how the product performs in real-world use. We would appreciate the opportunity to make this right and further look into the matter for you. Please feel free to contact us through our toll-free number at 1 (844) 585-7462, Monday through Saturday from 10 AM–6 PM EST. Thank you again for your time and for bringing this to our attention.

May 26, 2025
Zthe
1 out of 5 stars review

Without Hand Brake

I purchased this scooter because it was the best lightweight option capable of supporting an adult rider. Unfortunately, the braking system is a major drawback. It only has an electronic brake and a rear foot-activated brake, both of which are largely ineffective. At top speed, it took me around 60 feet to come to a complete stop. When heading downhill, the manual rear brake is necessary, but it doesn’t provide much stopping power either. In emergency situations, don't expect to stop quickly—you may need to jump off and rely on your own feet to slow down. If you’re considering this scooter for its portability and weight, it delivers. But be aware: the braking system leaves a lot to be desired and may be a dealbreaker for safety-conscious riders.

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Jan 6, 2026
Cody
1 out of 5 stars review

Terrible scooter

The scooter broke, the motor went out of it after the second use. The breaks quit working. Not even an hour of use and it quit. Got this for my 8 year old daughter for Christmas and she can't even enjoy her gift.

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