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Customer reviews for Jetson Ember Folding Electric Scooter with 15 MPH Max Speed for
Jetson Ember Folding Electric Scooter with 15 MPH Max Speed
3.4 out of 5 stars
stars45 ratings28 reviews
  1. 5 stars49% (22)
  2. 4 stars4% (2)
  3. 3 stars9% (4)
  4. 2 stars9% (4)
  5. 1 star29% (13)
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Showing 11-20 of 28 reviews
Nov 21, 2025
MORGAN
1 out of 5 stars review

Great while it lasted- then it blew up

Lasted our 12 year old about 2 months before the front motor went out. He rode it all the time and gave us a reason to be outside, then it died. Jetson not great to work with so even though they say it has a warranty, it does not.

Helpful?2S3U0N030EYY15216117201
May 26, 2025
Zthe
1 out of 5 stars review

Without Hand Brake

I purchased this scooter because it was the best lightweight option capable of supporting an adult rider. Unfortunately, the braking system is a major drawback. It only has an electronic brake and a rear foot-activated brake, both of which are largely ineffective. At top speed, it took me around 60 feet to come to a complete stop. When heading downhill, the manual rear brake is necessary, but it doesn’t provide much stopping power either. In emergency situations, don't expect to stop quickly—you may need to jump off and rely on your own feet to slow down. If you’re considering this scooter for its portability and weight, it delivers. But be aware: the braking system leaves a lot to be desired and may be a dealbreaker for safety-conscious riders.

Helpful?2S3U0N030EYY15216117201
Nov 21, 2025
RACHEL
5 out of 5 stars review

So much fun!

Got it for my 10 year old for his birthday and he loves it! We connect my phone and put it in a backpack that he carries while he rides so the music will play through the scooter. Makes him feel so big. The price is pretty amazing on these right now!

Helpful?2S3U0N030EYY15216117201
Nov 21, 2025
NELSON
1 out of 5 stars review

im so disappointed with the purchase. after 4 uses, it quits working . one light started to flash and stopped running. and store refused to take it and get the money back bcuse have no box. zerooo stars.

Helpful?2S3U0N030EYY15216117201
Sep 20, 2025
Berbno1
3 out of 5 stars review

Battery life not great

Bought a couple of these for two 12yo granddaughters. I figured 8 mile range @ 8mph (half of 15mph) translated to an hour...been experiencing more like 30min....a little disappointed. Should have spent another $100 for competitor

Review from RideJetson.com
Helpful?2S3U0N030EYY15216117201
reply from Jetson Customer Care

Dear Valued Customer, Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience you’ve experienced with the Jetson Ember Electric Scooter. We truly value your feedback, as it helps us identify opportunities to improve not only product performance and quality but also the overall customer experience. Battery life can sometimes vary depending on factors such as rider weight, terrain, and riding style, but we understand how important it is for the scooter to meet expectations—especially when purchased as a gift for your granddaughters. Your input is invaluable in guiding us toward continued improvements. If there is anything further we can do to assist you, please don’t hesitate to reach out to us at our toll-free number, 1 (844) 585-7462, available daily from 10 AM–6 PM EST.

Jul 26, 2025
Kyle
5 out of 5 stars review

Happy 9 yr old

My son is really excited, He absolutely loves it! The speaker has better quality than I expected. I am glad it has a max speed of 15mph. The lights definitely help him get noticed by vehicles.

Helpful?2S3U0N030EYY15216117201
Aug 9, 2025
redleg6
1 out of 5 stars review

NEED HELP With BRAKES

I purchased the jetson ember scooter 2 months ago for my granddaughter and absolutely gave it a thumbs-up. Now the brakes do not work. Please provide assistance...thank you

Review from RideJetson.com
Helpful?2S3U0N030EYY15216117201
Jan 31, 2026
KIMBERLY
2 out of 5 stars review

Doesn’t last

Fun while it lasted but stopped working after 6 months.

Helpful?2S3U0N030EYY15216117201
Jan 28, 2026
Elipaz
5 out of 5 stars review

Amazing

I just the right size to pack every where and it ok to go around

Review from RideJetson.com
Helpful?2S3U0N030EYY15216117201
reply from Jetson Customer Care

Dear Valued Customer, Thank you for taking the time to share your feedback! We’re delighted to hear that you find the Jetson Ember Electric Scooter to be the perfect size and easy to take with you wherever you go. Its compact design is intended to provide convenience, portability, and ease of use, making it ideal for getting around comfortably. We truly appreciate your support and are glad the scooter is meeting your expectations. Thank you for choosing Jetson, and we hope you continue to enjoy your rides!

May 2, 2025
Gennady Z.
5 out of 5 stars review

Great product!

The Jetson Ember Electric Scooter is not only a fun and convenient item, but easy to put together. I had my daughter put it together, and she was able to easily do so without much assistance. The box was neatly packed, and the whole process took only 10 minutes. The instructions were easy to follow, and no pieces were missing. The assembly process only required putting the pieces together and screwing in 3 spots. Everything needed was given, which sped up the assembly. Everything needed to know was easily found in the user manual. Aside from the assembly itself, the scooter ride was not only enjoyable, but it was to control the scooter. The ride was comfortable, and the speed was reasonable. Highly recommend this product!

Review from RideJetson.com
Helpful?2S3U0N030EYY15216117201
reply from Jetson Customer Care

Dear Valued Customer, Thank you so much for your fantastic review of the Jetson Ember Electric Scooter! We’re thrilled to hear that the assembly process was easy for your daughter and that you both are enjoying the scooter. We strive to make our products as user-friendly as possible, and it’s great to know that the instructions and the setup process lived up to your expectations. It’s also wonderful to hear that the ride itself is enjoyable and comfortable. Your feedback means a lot to us, and we greatly appreciate you taking the time to share your experience. Thank you for recommending the product, and we hope the Jetson Ember continues to bring you fun and convenience. If you ever need assistance or have any questions, feel free to reach out to us!