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Customer reviews for Jetson Ember Folding Electric Scooter with 15 MPH Max Speed for
Jetson Ember Folding Electric Scooter with 15 MPH Max Speed
3.2 out of 5 stars
stars
48 ratings31 reviews
  1. 5 stars46% (22)
  2. 4 stars4% (2)
  3. 3 stars8% (4)
  4. 2 stars8% (4)
  5. 1 star33% (16)
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Showing 11-20 of 31 reviews
Nov 28, 2025
Reviewer name: Stephanie
5 out of 5 stars
5 out of 5 stars review

I purchased this scooter 2years ago and it works fine and still going strong. The charge lasts for hours. The brakes are strong and secure it takes a few rides to get use to as the smallest press is a HARD brake, but after a few rides you'll be a pro braker. I have zero complaints. (also children and adults have ridden it)

Helpful?2S3U0N030EYY15216117201
Nov 21, 2025
Reviewer name: RACHEL
5 out of 5 stars
5 out of 5 stars review

So much fun!

Got it for my 10 year old for his birthday and he loves it! We connect my phone and put it in a backpack that he carries while he rides so the music will play through the scooter. Makes him feel so big. The price is pretty amazing on these right now!

Helpful?2S3U0N030EYY15216117201
Dec 4, 2025
Reviewer name: Evelyn
2 out of 5 stars
2 out of 5 stars review

I bought this Scooter in May at Sam's Club. Its only been rode on 8 times. Now I charged it up and got ready to ride and IT WONT GO! Thinking maybe I'm too heavy, so my grandson gets on it and its the same thing. I paid too much for this for scooter to be broke down already. After the fact I see so many negative reviews I wish I known this prior to spending $349.00 (now they're only $99!!)

Helpful?2S3U0N030EYY15216117201
Sep 20, 2025
Reviewer name: Berbno1
3 out of 5 stars
3 out of 5 stars review

Battery life not great

Bought a couple of these for two 12yo granddaughters. I figured 8 mile range @ 8mph (half of 15mph) translated to an hour...been experiencing more like 30min....a little disappointed. Should have spent another $100 for competitor

Review from RideJetson.com
Helpful?2S3U0N030EYY15216117201
reply from Jetson Customer Care

Dear Valued Customer, Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience you’ve experienced with the Jetson Ember Electric Scooter. We truly value your feedback, as it helps us identify opportunities to improve not only product performance and quality but also the overall customer experience. Battery life can sometimes vary depending on factors such as rider weight, terrain, and riding style, but we understand how important it is for the scooter to meet expectations—especially when purchased as a gift for your granddaughters. Your input is invaluable in guiding us toward continued improvements. If there is anything further we can do to assist you, please don’t hesitate to reach out to us at our toll-free number, 1 (844) 585-7462, available daily from 10 AM–6 PM EST.

Nov 21, 2025
Reviewer name: NELSON
1 out of 5 stars
1 out of 5 stars review

im so disappointed with the purchase. after 4 uses, it quits working . one light started to flash and stopped running. and store refused to take it and get the money back bcuse have no box. zerooo stars.

Helpful?2S3U0N030EYY15216117201
Nov 21, 2025
Reviewer name: MORGAN
1 out of 5 stars
1 out of 5 stars review

Great while it lasted- then it blew up

Lasted our 12 year old about 2 months before the front motor went out. He rode it all the time and gave us a reason to be outside, then it died. Jetson not great to work with so even though they say it has a warranty, it does not.

Helpful?2S3U0N030EYY15216117201
Jan 6, 2026
Reviewer name: Cody
1 out of 5 stars
1 out of 5 stars review

Terrible scooter

The scooter broke, the motor went out of it after the second use. The breaks quit working. Not even an hour of use and it quit. Got this for my 8 year old daughter for Christmas and she can't even enjoy her gift.

Helpful?2S3U0N030EYY15216117201
Jan 31, 2026
Reviewer name: KIMBERLY
2 out of 5 stars
2 out of 5 stars review

Doesn’t last

Fun while it lasted but stopped working after 6 months.

Helpful?2S3U0N030EYY15216117201
Apr 30, 2025
Reviewer name: John W (SYR)
5 out of 5 stars
5 out of 5 stars review

Great Product!

We recently got this for our daughter and she hasn’t got off of it yet! Easily unboxed and assembled with a clear step by step process. Functionality easily explained in the operators manual detailing all the functions and safety measures. Battery life has been superb as she’s rode it everyday for a week on a single charge. The Bluetooth radio has also been a hit and she’s the envy of the neighborhood! Thank you for providing a quality fun product

Review from RideJetson.com
Helpful?2S3U0N030EYY15216117201
Apr 23, 2025
Reviewer name: DFC19
5 out of 5 stars
5 out of 5 stars review

Lights, Music, and Big Smiles

⭐️⭐️⭐️⭐️⭐️ We recently got the Ember Electric Scooter for our son and it has exceeded all expectations! He absolutely loves it — the ride is super smooth, and the built-in lights make it look so cool, especially at dusk. The LED lights under the deck are his favorite feature — they change colors and really make the scooter stand out. Another big win is the Bluetooth speaker! He can cruise around listening to his favorite music, and it just adds a whole new level of fun. It's been a huge hit with his friends too. Solid build quality, easy to use, and packed with fun features — we couldn’t be happier with this purchase! Highly recommend the Ember if you’re looking for a scooter that delivers on both performance and style.

Review from RideJetson.com
Helpful?2S3U0N030EYY15216117201