Thank you for sharing your positive experience with our office chair. We are thrilled to hear that you found the chair comfortable and easy to assemble. Our team is always working hard to provide our customers with a quality product that meets their needs and expectations. Please contact us at 800-379-9773 or service@trueinnovations.com if you need assistance with your chair. Thanks again for your review and we look forward to serving you in the future.

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the instructions. Please note that sometimes they are taped under the seat cushion or are with the hardware kit. If not in those places, we have a support team that can email them to you. Please do not hesitate to reach out. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Thank you for taking the time to give us your thoughts. We value your opinion and are reviewing your suggestions. We are sorry to hear this isn't a good chair for what you intended to use it for in your case. If you need additional service, please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing. We are sorry to hear this chair was not a good fit for you. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the lumbar support. We are very sorry to hear about the condition of your chair and the frustration you feel about the situation. Please do not hesitate to reach out for further support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.