I received this product in great condition. was very excited to have an ice maker. it worked great for 3 days and then stopped working. it pumps water over the ice mould but will not freeze. then it gives an "e" error....I am returning the product very disappointed!

The top of the unit is made of cheap plastic and the lid you fill the unit with water is also cheaply made and has already fell inside the water reservoir and with the shape of the reservoir it made it difficult to retrieve the lid. Also when it makes ice all the ice is clumped together. I have to break the ice apart. Guess it's a good idea if you like to play with all the ice your trying to make. I'm not sure this machine is very sanitary especially with the covid 19 going around.

it does what it says.... we like the cubes because they do not immediately melt. in my 30oz. vacuum tumbler, i still have a cold drink after 20 hours (overnight,). we make cubes for about 7 hours and then not again for a week. sure saving money from buying ice or repairman to fix ice maker. i feel safer with this. brand than lg or samsung or unheard of brand.

[This review was collected as part of a promotion.] Makes ice quickly. Top water lid is cheap and flimsy and not designed to stay on. Ice cubes are on the small size. Very quiet. Somewhat heavy. Instructions are poorly written and surprised at the amount of spelling errors. Not expected from a name brand like this. Box was heavily damaged that it came in although the unit appears to be okay.

Not easy to clean and I don't like the cube shaped ice. It comes off in a huge sheet that you have to break up (like the other reviews say). I wish I never bought it. I don't use it and spent too much on it. It would be good for someone that needs a lot of ice though. It produces a lot and pretty quickly.

Its a great machine. A little big to keep on the counter. But I live the square, clear ice cubes. They come out in s block, which I put in my freezer ice container. Let them freeze a bit then take a mallet to them and gently break them up into cubes. The ice does not melt and you can fill up the basket and theyll retain their shape. Short of an automatic ice make in fridge this is a good alternative.

Makes a bar of 24 ice cubes in the shape of a classic chocolate bar in 12 minutes for me. Recommend wiping down the interior with a damp paper towel before 1st use as there were a few spots of what appear to be glue residue. Very quiet operation other than when ice drops into the ice bin. Very pleased with purchase.

I LOVE this icemaker! It makes clear ice that is wonderful to crunch and munch. I did not like the idea of the bullet ice that majority of the cheaper icemakers make. I really despise ice that's not clear... the bullet ones remind me of the nasty tray ice you make in your freezer. This thing chucks out ice like crazy! I LOVE LOVE LOVE it!

Best one out of 5 I've tried this year. Sent all the others back but this one does it's job well and every single time and makes tons more ice(40) than the other models I tried (26). I've been using nearly everyday for 2 months and I can't say enough food things about this model. it was worth the extra $40 I paid compared to other models that got stuck/froze up, small ice cubes, non-working Leads... This unit has already paid for itself from buying store ice! I bought a $10 water bottle pump and it sits next to my ice maker in a 3 gal bottle on my pass thru so I have water ready to fill up ice maker quickly without lifting a bottle. Just move the pump head over the icemaker reservoir and press the button to fill it. Amazing system that keeps whole family in ice for coke, tea, water, and frozen margaritas! Aiyee!!!!

Works great. As others have noted, it does make large blocks that you have to break apart. You will want to learn how to properly clean the unit. Run some bleach through the unit once a year. And run some CLR through it a separate time. I always let my whole unit drain and air dry between every use to prevent mold. But otherwise great machine. Does what it is supposed to.