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Customer reviews for Samsung 5.0 cu. ft. Front Load Washer with Super Speed Wash for
Samsung 5.0 cu. ft. Front Load Washer with Super Speed Wash
4.7 out of 5 stars
stars1,248 ratings1,248 reviews
  1. 5 stars84% (1,050)
  2. 4 stars12% (146)
  3. 3 stars1% (14)
  4. 2 stars0% (4)
  5. 1 star3% (34)

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Showing 71-80 of 1,248 reviews
Sep 26, 2025
Not so happy customer
1 out of 5 stars review

Terrible

The washer started leaking after the first few uses which I thought it was due to overfilling the soap compartment. Then it started making loud noises with spins after a few months. Still thought that it is not a big deal until it stopped draining water a few days ago. My old washer lasted over 10 years and costed a few hundreds less. And of course the factory warantee just expired The dryer sensor does not work well. Clothes are still damp and have to use the time dry feature which would take at least an extra 30 minutes for small/medium load after drying for 1 hour on dry sense which is ridiculous. The only good thing is the size

Review from Samsung US
Helpful?1WUQJ5YTSUJH15207866773
reply from SEA Care

Greetings, We understand the importance of a working washer and dryer in your home. Let us help you. Please refer to the resources below for solutions to your concerns with your washer and dryer. Please click on the links and hyperlinks, and watch the instructional video (if available) for helpful tips. Samsung washing machine is leaking (If the problem persists, click "NO" for more help): https://www.samsung.com/us/support/troubleshoot/TSG10001007/ Samsung washing machine is noisy (Please choose the best that describes the sound that you are hearing): https://www.samsung.com/us/support/troubleshooting/TSG01001985/ The dryer cycle ends too quickly: https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-ends-too-quickly Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150846715, to help our team locate your information when you message us. Have a great day. -John

Dec 17, 2025
Harry
5 out of 5 stars review

Will always stay loyal to Samsung products

[This review was collected as part of a promotion.] Have always been impressed by Samsung products. Bought the washer and dryer. Chose these products mainly for the quality, but also for the capacity ( especially for comforters). There are new technologies that have been incorporated, and are still in the “Discover and Master” stage. The functionality is just perfect for our needs. The steam option we rarely use, but is good to have. Overall, the performance is above expectation.

Review from Samsung US
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Nov 24, 2025
bulky_laundry
5 out of 5 stars review

Excellent Appliance

I purchased this appliance two months ago. It has been excellent. I am able to manage laundry in my household of 7 easily thanks to its great performance, efficiency in cleaning, and capacity handling. I keep track using the Smart Things app which tells me the status of the cycle and when the cycle is complete.

Review from Samsung Canada
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Oct 15, 2025
Ashtyns mama
5 out of 5 stars review

Awesome machine

[This review was collected as part of a promotion.] This is our second front load Samsung washer and the brand is top notch in my opinion. We have a bigger family now and our old washer quit so we took the opportunity to get a bigger one and it’s awesome. We will always buy Samsung. It washes our clothes and gets them cleaner than any other machine I have ever owned.

Review from Samsung US
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Oct 15, 2025
Kkchelle
5 out of 5 stars review

Large capacity, great features, and it's extremely

[This review was collected as part of a promotion.] I love the sleek design of my new front load washer and dryer set. I got an excellent deal. Both the washer and dryer have great new features. I can't believe how quieter they are compared to the Samsung set I've purchased back in 2019. I love the fact I can use the SmartThings App.

Review from Samsung US
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Nov 9, 2025
Johanna
5 out of 5 stars review

Great Washer & Dryer design

[This review was collected as part of a promotion.] Absolutely love the stunning design on this model! So slick & great features. I’m a mom so a good washer & dryer in the home is always very appreciated. It felt like Christmas over here having these installed. Thank you Samsung for great products!

Review from Samsung US
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Nov 24, 2025
Devi005
5 out of 5 stars review

Amazing smart features

What a beautiful set of appliances from Samsung especially with keeping up with the newest color fashion trends i absolutely love this set the smart machines are great it pops up on our smart TV to tell my husband to go change the clothes over fro washer to dryer LOL so I can continue to enjoy my scheduled programming I love it.

Review from Samsung Canada
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Dec 2, 2025
Review lady
5 out of 5 stars review

Smart features

[This review was collected as part of a promotion.] This washer has a large capacity. I’ve never owed a front loader before and I will never go back. The quiet design. Bluetooth compatibility I can start the washer from anywhere. Which is so convenient.

Review from Samsung US
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Sep 30, 2025
Andy
5 out of 5 stars review

Excellent appliance

[This review was collected as part of a promotion.] Installation was quick and efficient. Excellent product. Has all the features needed, plus quiet. Anxious to try operation using smart features. All of our Samsung products have been dependable and long lasting.

Review from Samsung US
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Oct 20, 2025
Bartman
5 out of 5 stars review

New purchase

[This review was collected as part of a promotion.] I recently had to replace my Samsung washer and dryer units with steam capabilities. The new set exceeds my expectations and am glad that I have made this purchase. Samsung is top notch quality and will continue to buy their products.

Review from Samsung US
Helpful?1WUQJ5YTSUJH15207866773