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Customer reviews for Samsung 5.0 cu. ft. Front Load Washer with Super Speed Wash for
Samsung 5.0 cu. ft. Front Load Washer with Super Speed Wash
4.7 out of 5 stars
stars1,223 ratings1,223 reviews
  1. 5 stars84% (1,029)
  2. 4 stars12% (143)
  3. 3 stars1% (13)
  4. 2 stars0% (4)
  5. 1 star3% (34)

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Showing 721-730 of 1,223 reviews
Apr 9, 2024
Dads do laundry
2 out of 5 stars review

Washer filter leaks when cleaning

We’ve had the washer dryer combo for about 2 months. The number of “settings” seems great but it’s excessive and rarely used. The washer has a filter on the bottom left that leaks into the pedestal that also has holes in it so water leaked all the way below the unit. Awful design. Use caution when cleaning!

Review from Samsung US
Helpful?1WUQJ5YTSUJH15207866773
reply from SEA Care

Hello there, We understand how it feels to deal with a leaking washer. Let us help If your washer leaks, you can easily troubleshoot the issue by following the simple steps in this link. Please click on the embedded words and choose the "NO, I NEED MORE HELP" option to access the complete diagnostic and watch a video tutorial. Samsung washing machine is leaking https://www.samsung.com/us/support/troubleshooting/TSG01000977/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147027448) to help our team pull up your information. Have a great day. ^Camille

Feb 10, 2025
Chris
1 out of 5 stars review

Discontinued replacement parts after 18 months

Main board defective after 18 months and Samsung decided to discontinue to sell the replacement part …. But yet they still sell the machine. Better buy all the additional warranty you can get from them because they sure don’t want you to get it fixed and sell you a new one. Or better yet, buy a different brand.

Review from Samsung US
Helpful?1WUQJ5YTSUJH15207866773
reply from SEA Care

Hi Chris, We know how crucial it is to keep your washer working properly. Let us help you. To check the availability and compatibility of your washer's main board, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148388312) to help our team pull up your information when you message us. Thank you. -Kimberly

Aug 15, 2023
James
5 out of 5 stars review

STEAM CYCLES are the Best!

[This review was collected as part of a promotion.] Purchased about a month ago to replace previous Samsung washer that was 15 years old. Best feature is the STEAM cycles. Leave clothes cleaner and fresher smelling than other cycles. One issue is the Self-clean cycle - it is over 3 hours long!

Review from Samsung US
Helpful?1WUQJ5YTSUJH15207866773
Sep 4, 2023
Josie
4 out of 5 stars review

Works well, but confusing

[This review was collected as part of a promotion.] We bought this to handle our seasonal overload of guest laundry and it does the job fine. I find the categories confusing and am trying to pay attentions to selecting. There is no obvious delicate setting, which is what I used most of the time.

Review from Samsung US
Helpful?1WUQJ5YTSUJH15207866773
Oct 3, 2022
andreaj3010
5 out of 5 stars review

The best washer

[This review was collected as part of a promotion.] I love my new Samsung front load washer and dryer, the colors are beautiful, and it goes perfectly with my entire laundry room, it has an extra-large front load, I can wash oversized comforters and blankets and they come out nice and soap free, it has various cycles and adjusts to your needs, steam, quick wash, sanitizer, etc. And it allows you to save energy and, above all, time, and always with excellent cleaning. It has a SmartThinks application where I can manage my appliances as I want, program and monitor how the process is going, I love this especially when I'm at work and I need to have my clothes ready. This washing machine has a super advanced technology inside that maintains a clean and fresh smell, very convenient especially when I can't dry it inside, it doesn't make noise, it's quite silent. Something that I loved about my washing machine is that it can be placed in a tower, and I save a lot of space.

Review from The Insiders
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Jun 30, 2023
Wash queen
5 out of 5 stars review

Easy to fall in love with

[This review was collected as part of a promotion.] Was delivered today. Quick easy install and quick and easy download to use with smart things. Washed a load beautiful and easy key word easy.

Review from Samsung US
Helpful?1WUQJ5YTSUJH15207866773
Nov 22, 2023
Moto mama
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I bought this month ago and I’m so happy I did it works well. I could do multiple sizes loads so many different features and so easy to use. It’s a must for a mom like me.

Review from Samsung US
Helpful?1WUQJ5YTSUJH15207866773
Jul 13, 2023
Samsung
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I absolutely love this washer and dryer. Everything smells so nice when they came out of the washer.

Review from Samsung US
Helpful?1WUQJ5YTSUJH15207866773
Sep 8, 2024
MatB
1 out of 5 stars review

Garbage.

Bought this in November of 22 and it's Sept 24 and already broken. Didn't use it much for over a year, as I was moving , and it's still toast. Warranty is only 1 year.

Review from Samsung US
Helpful?1WUQJ5YTSUJH15207866773
reply from SEA Care

We understand how disappointing it is to have your expectations from your washer fall short, MatB. We want to inquire about details on what is happening with your unit so that necessary support can be provided. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147512546, to help our team pull up your information when you message us. Have a great day. -John

Feb 22, 2024
Deli
5 out of 5 stars review

Great Washer / Dryer

[This review was collected as part of a promotion.] I bought this Washer/Dryer because we had a previous Samsung Washer / Dryer set and were extremely happy with it. Didn’t think twice about buying another Samsung Washer / Dryer set.

Review from Samsung US
Helpful?1WUQJ5YTSUJH15207866773