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Customer reviews for Samsung 5.0 cu. ft. Front Load Washer with Super Speed Wash for
Samsung 5.0 cu. ft. Front Load Washer with Super Speed Wash
4.7 out of 5 stars
stars
981 ratings981 reviews
  1. 5 stars81% (795)
  2. 4 stars14% (135)
  3. 3 stars2% (19)
  4. 2 stars0% (3)
  5. 1 star3% (29)
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Showing 511-520 of 981 reviews
Jan 3, 2025
oagh
5 out of 5 stars review

Great features, modern look, good product.

[This review was collected as part of a promotion.] Every time we move and need to upgrade our appliances, we go with Samsung, always had a great experience. We got a great deal on this washer with the dryer, delivery and installation went well, and we are very happy. They look good, modern, can control with my phone, Amazon Alex let's us know when the wash is done, has option for very quick wash, and they work very well.

Review from Samsung US
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Jul 26, 2023
Deepthinker
4 out of 5 stars review

Great options

[This review was collected as part of a promotion.] I bought this washer 2 months ago and it is great! I love how it connects to my phone to let me know when the load is complete. I love the numerous options for water temp, spin, soil level, etc... The only concern that I have with this washer is the softener compartment in the drawer. When I add the softener it seems to immediately go into the washer at the first wash rather than when it is rinse time. That is the only reason I gave it 4 stars.

Review from Samsung US
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Oct 13, 2022
Vladpop12
5 out of 5 stars review

Design and function

[This review was collected as part of a promotion.] I love how Samsung is able to combine design and function into a product. It looks amazing and performs great. It is large enough for anything you might throw at it without being too large on the outside like other machines same size. Steam cleaning is very good and helped with stubborn stains that did not come out otherwise. It is Energy Star rated so with the prices going up that helps. Wi-Fi connectivity is amazing, it really helps speed thing up and you can start it from work. That way you only wait for the dryer instead of both. The app also helps chose the right washing cycle, easier to chose what you want. Super speed wash is great, saves time and actually works. Other brands with quick wash do not work as good and end up doing it twice. All in all it is an amazing washer and would recommend it to anyone.

Review from The Insiders
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Jun 12, 2023
Bfrnkln
5 out of 5 stars review

SAMSUNG -A Top of the Line Product!!!

[This review was collected as part of a promotion.] We just received the product a couple of days ago, but we are Samsung washer and dryer folks. We just replaced our former Samsung washer and dryer after ten years and feel we received more than our money's worth. Keep up the good work Samsung!!!

Review from Samsung US
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Jun 8, 2025
Jshafe
5 out of 5 stars review

SuperSpeed

[This review was collected as part of a promotion.] Samsung front load washer 5-cu ft High Efficiency Stackable Steam Cycle. New to the front load world and absolutely love the size and speed of a cycle. Now we have doubled our countertops with this stackable unit. Just learning the features and the SmartThings App. For our family load size and speed cycle are the key.

Review from Samsung US
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May 3, 2023
Unhappy customer
1 out of 5 stars review

Do not buy!!

Do not purchase this model!! I received a defective dryer and they sent me a replacement for it. That replacement also came defective. They sent another replacement and that too was also defective. My whole experience was a nightmare. If you read reviews on this model, so many other customers has experienced the same thing.

Review from Samsung US
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reply from Samsung Customer Care

Hello there, Thank you for taking the time to leave this review. We would love to discuss your dryer to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1145749338, to help our team pull up your information when you message us. Have a great day. -John

Dec 31, 2023
SusanB
1 out of 5 stars review

Hate the washer

I bought this pair in August. Today my washer won’t open and the controller just spins, it is stuck on the delicate cycle. I hate the fact that my clothes are now going to get moldy because I cannot get them out. I tried resetting the machine to no avail. I am so disappointed and angry that I’m going to lose these clothes!!!

Review from Samsung US
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reply from Samsung Care

Hi Susan B, We understand exactly how frustrating it is when your clothing gets stuck in the washer because the door won't open. We are here to help you. Please see the link below for the steps if the washer door is locked. Kindly click on all the embedded words inside the article for more steps. https://www.samsung.com/us/support/troubleshooting/TSG01001983/ You can also watch the video at the link below for the steps if the control panel isn't responding. https://www.youtube.com/watch?v=qNtD_hOEGwY In addition to the link above, one of the causes of the washer being locked in a delicate cycle or not being able to switch to another cycle is the Child Lock feature. Please see the model's user manual link below for the steps to activate and deactivate the Child Lock function in your washer on page 41.  https://downloadcenter.samsung.com/content/UM/202312/20231227151358350/DC68-04355B-03_IB_WF8300B-MD_EN_CFR_MES_231227.pdf Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: https://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146693414, which will help our team pull up your information.  ^Rainly

Jun 9, 2025
Poor machine
1 out of 5 stars review

Do not buy these machines

I bought this machine in November of 2024 for the brick. I would not recommend this machine to anyone. We have tried many different cycles, many different detergents and nothing gets our clothes clean. Even the most basic of dirt stains do not come clean. I called to for a satisfaction guarantee or to try to return the units I am that upset with them and they gave no options other than to change detergents again . We bought the matching dryer and have trouble with it as well. Nothing comes out dry, needs multiple cycles and the lint vent is extremely difficult to be cleaned out . Honestly wish I never purchased these machines. Spent a lot of money to not be satisfied.

Review from Samsung Canada
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reply from Samsung Support Team

Hi, thank you for taking time out of your day to share your thoughts with us about your Samsung experience. We understand your frustration and we will share your feedback with the team. We appreciate you being a loyal Samsung customer.

Jun 21, 2023
Barnowl
3 out of 5 stars review

Easy install!

[This review was collected as part of a promotion.] I bought this a week ago and so far so good, a bit noisier than my other washer. The door does not stay open to help air out cylinder but that must be a safety feature preventing a small child to enter. Easy install and operational guide!

Review from Samsung US
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reply from Samsung Customer Care

Hi there, Let us go ahead and see what is causing the noise of the washer. Here is a link to explain the most common washer noise and how to fix it. Please see the link, watch the full video, and follow the hyperlinks for more details. Samsung washing machine is noisy https://www.samsung.com/us/support/troubleshooting/TSG01001985/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145938739) to help our team gather your information. Have a great day. ^Charles

Nov 15, 2023
TimO
4 out of 5 stars review

Great product

[This review was collected as part of a promotion.] I bought this product 3 months ago and couldn't be happier with it. It has tons of functionality and is much quieter than expected. The Washington functions are much more efficient than my previous machine, saving time and water.

Review from Samsung US
Helpful?1WUQJ5YTSUJH15207866773